£125—Medieval-style castle in Cheshire, save 48%

We had been given Room 604 which was up three sets of stairs and then two spiral staircases. There was no lift, and it was hard to negotiate with luggage. Was that due to us being on a Travel Zoo deal???

Had a great time. Lovely place full of character

Amazing place - a castle! The meal in the 1851 restaurant was brilliant.

I got charged double the Travelzoo offer amount - so I had to call and they'd charged me twice. I had to speak to several people before it was sorted. The room was very cold and reception didn't seem interested, we complained next morning and they refunded the extras we had spend inthe restaurant.

Amazing

Not much to do due to the weather. No bar open to have a quiet drink and seating was limited. They did eventually open the wine cellar. Room was very small with not much of a view and due to stairs and location of bedroom ( room 501) we didn't want to have to go back to it

Food and service was good.

Dinner was superb.

Experience of the stay and seeing the history of the building

Room poor cleaness woke up with children running around unsupervised and very noisy

Everyone was very pleasant and helpful. We enjoyed a good nights sleep and an excellent breakfast. waiting staff were very efficient. we did have an issue with our evening meals but this was dealt with well. We would be happy to return.

Excellent stopover on return journey from Edinburgh. Would definitely go back to explore local area.

Stunning hotel just different a real treat

Peckforton Castle Is absolutely beautiful and in a stunning location. The evening meals, in both the Brasserie and 1851 restaurants, were amazing, however the breakfast was lacking by comparison, with a surcharge added in for breakfast options that most hotels include as standard (such as £6 extra for smoked salmon, scrambled eggs). One thing to be aware of is that, being a Grade 1 listed building, there are no lifts to the upper bedroom floors. If you end up in the top of the tallest tower it’s 101 steps, the last 30 of which are a spiral staircase, although the views are amazing. The bedrooms are well appointed and the bed was very comfortable. The communal rooms are lovely and there’s lots of snug seating areas. Overall one of the nicest places I have ever stayed, just let down by the breakfasts.

Overall very impressed with the rooms, ambiance, staff and location. The evening meals, in both restaurants, were exceptionally good. However I did feel the breakfast was lacking in both quality and quantity (I.e. the most basic bread used for the toast). Also we were surprised to see a surcharge added for breakfast options that most hotels include as standard (such as £6 extra for smoked salmon and scrambled eggs). In fact we overheard other guests asking why there was a surcharge, so we weren’t the only ones who felt this way.

Evening meal, B&B, evening drink in the bar

It was lovely, spotlessly clean, wonderfully atmospheric, staff helpful and friendly

The staff were all very nice, the food was nice but overpriced for what it was. The breakfast was served in the 1851 restaurant which was nice and the breakfast was lovely

Absolutely awful room, not even sure they should be letting the room, 105 steps, the last 30 or so were stone spiral steps in a tower. There was no fire escape so the only exist on the event of a fire would be back down the spiral stone steps. Yes I know it’s a castle but surely there still has be be fire regulations met! The brassiere was dark to the extent that people were using the torches on their phones to read the menu, the cellar bar was dark, dank and uninviting

A remarkable building, public areas were OK but it lacks a good bar with natural light and lounge style seating. Our room had little natural light due to the tall thin window. Food was good and staff friendly.

Cannot fault the place. It was such a lovely hotel and set in beautiful surroundings. The staff were very helpful. The food was excellent in the restaurant and a delicious breakfast too. Would definitely go there again.

Superd

5 star experiance. Every member of staff friendly and smiling room. Food. Comfort all great.

It was great. Exceptional staff

Amazing place took you back in time

Excellent experience. Very atmospheric. Excellent friendly helpful staff. Well worth the visit.

The castle.

Two many extra costs. The 30 pounds is acon for the meal. And the room was very small and cold.

Queued at the bar for a good while whilst both of the bar staff went to do other things

The bed was very hard and not as big as we are used to and the bath hot tap leaked.

Whilst we had a very relaxing few days in a great place our only poor experience was the lengthy wait (sometimes up to 1hour) for delivery of food from ordering to table was poor. We appreciate food is cooked to order and therefore a wait is inevitable but up to an hour is questionable.

Set in beautiful countryside, PC is an impressive and unique hotel. The staff were friendly, the beds were comfy. The rooms were authentically old but with every facility, tea, coffee, iron etc and modern bathrooms. The only criticism was the slow service in the 1851 restaurant when catering for our large party of 8 but overall for the relative cost of the deal, the experience was a good one.

stunning place to stay. Had meal in Brassiere, (using vouchers with bookings}. Limited menu, chose fish and chips - excellent, Breakfast in restaurant. Real castle features,

room we had on ground floor, smelt bit musty as no opening window. Definitely would want different room with ventilation

Thoroughly enjoyable, although glad there was no wedding!

Menu slightly limited (4 x main) but quality more than quantity!

Beautiful setting and stunning castle ! It was a WOW . Our room was lovely and traditional and the the food and staff were excellent ! We loved our stay Thankyou x

Lovely experience

A lovely mid-week break. Very friendly, helpful staff and good food. A few things stopped it being top notch - tired looking furniture in the corridors, where there was also a trapped smell of stale food, and not enough room in the cellar bar, but overall a fascinating venue and excellent value.

My only criticism was the room we were allocated. The shower did not work and was running cold, the safe was not working as the plug had been cut off. We did go to reception to complain about the shower but in all fairness, it was getting late for anyone to attend. I reported the faults again the following morning when checking out. Although we had a great stay the facilities on offer I personally would not rate the hotel as 4 star.

The staff were really attentive, the food excellent and the surrounding and setting perfect. Peckforton is a large complex with I would imagine has a few problems. Whoever cleans the rooms must realise there are problems and need to feed these problems back to management to save any complaints.

Friendly and helpful staff. Comfortable bed and good breakfast

Checking in was a bit chaotic

Staff was courteous and helpful.

Thoroughly enjoyed our visit once we found it!

Set in its own grounds, it's a lovely setting for a wedding with great photo opportunities. For us it was a little quiet. Limited attractions in local area, walking or Castle Beeston.

A woodland walk or garden near the castle would be lovely, there's lots of woodland around the castle, some access instead of just the driving experience would be more enjoyable for everyone.

Generally very enjoyable experience, however it was let down by the breakfast experience. Food was Luke warm, and never seen supplements on a breakfast menu. Also asked to substitute hash brown for black pudding, was told could only substitute meat for meat !!! .

Perfect location for a relaxing getaway for a couple of nights, food delicious in both restaurants and the executive rooms we booked were great.

Beautiful castle and lovely location. The staff members were also very polite and welcoming.

I ought this voucher so that I could meet a friend halfway , the location worked perfect and the neighbouring village was delightful. Our room was very tired and small. However did offer nice toiletries. Also we were hugely disappointed that we were put in a dining area by ourselves. We were told that we couldn’t reserve a table pre 8.30 because they were too busy. This wasn’t true and when we went into the dining room at 8.30 it was empty. They offer a nice outside lawned area to enjoy a drink but the bar is half a mile away. The barlady was very miserable on three occasions we visited the bar but the rest of them were very nice

The setting and architecture of the building is stunning and the staff did resolve our issues eventually.

Room name not communicated (only room number provided) so ended up in another room due to the fact that some rooms didn’t display a number (only a name) coupled with the fact that we were able to scan our card and enter any room on that floor/corridor due to the fact that none of the electric strikes were operational leaving all rooms unsecured. We had to request a physical key to secure our belongings. We booked 2 nights separately which meant we had to be moved only to find ourselves in a room next to a midweek wedding party/disco that evening that went on untill midnight so we had to be moved again due to the noise levels.

The castle and the location was beautiful as was our room

Evening meal poor menu. Breakfast menu even worse.

Wonderful place.

It needs more bars. Also needs more choice on the food menu. Didn't like VAT plus 10% service on the drinks sitting at the bar.

Lovely location for a quiet relaxing holiday with a dfference. The service was good at breakfast but poor for evening meal. I think this was the kitchen's fault,not the waiting o staff,

The shower was difficult to use without wetting the bahroom through. Overall though it was an enjoyable beak.

Mixup with the room but they sorted it out. Friendly staff, finding a bar that was open wasn't easy. Rooms were spotlessly clean. Food was good. Would go again.

It's a grand place and we particularly liked the architecture of the wine cellar bar. The staff were very helpful throughout our stay.

The room was too hot and whilst it would be difficult to resolve this in a grade 1 listed building, it was uncomfortable, even with the use of the fan provided. Breakfast was billed to be a grand affair in a lovely restaurant, but to be honest, the full english was disappointing. We were first into breakfast at 8am, but it would appear that the food had been kept warm for some time?

Relaxing atmosphere and really friendly staff who made us feel very welcome in all areas of the hotel.

Had booked an accessible room but on arrival had been allocated a normal room. Helen, an on duty receptionist, quickly realised the problem and changed to room to a ground floor one - no walk-in shower but OK for one night having had a shower that morning!!

All the staff were amazingly friendly and helpful. The restaurant menu was a little underwhelming. We would not expect to find a basic fish like coley on an AA 3 rosette menu. The cheese board was very pricey for the three tiny portions of cheese Breakfast service was very speedy and efficient but would like to have seen toast rack rather than a slice of toast competing for a space on the plate with the breakfast items.

What a beautiful setting and accommodation combination. All the staff were very welcoming and professional, I would recommend staying here.

We dined in the 1851 restaurant, the food was excellent and the staff couldn’t do enough to help.

Great building and grounds to look round. The food was delicious, excellent breakfast. The staff were all friendly and helpful, we really enjoyed our stay and would stay here again

A fantastic stay in beautiful surroundings. Friendly staff. Comfortable room. Excellent food. Would definitely recommend.

Fantastic castle, all staff were lovely and friendly and the food was excellent. I really couldn't find any faults and will definitely be back

lovely day and night in Peckforton, Staff very helpful in reception and restaurant. The room was very small cramped and tired and when we arrived smelt of damp which necessitated us opening the window which would not be ideal in the winter. The heating was constantly on which we could not change which was stifling as it was 27degrees outside. The food was excellent although we had to choose off a seperate menu which was made obvious by the waitress

I would go to peckforton castle again but not via trip advisor as we both felt the "deal" effected the treatment we recieved. I have been many times for several years with Trip Advisor and never experienced the differenciation between paying and deal guests

The whole experience waa one of peacefulness, sitting watching the swallows swooping over the courtyard and surrounded by the forrest away from the hustle and bustle of life was just what i needed...the room was spacious the bed was huge and comfy,the bathroom was warm and well equipped and looked like new.The food was good quality and staff attentive.

Staff were helpful. Moved from a top floor room to ground level, as there were too many spiral stone steps....

I have moderate mobility issues, I walk with a cane. Our allocated room was up 100 stairs, including spiral. We were then given a different room up in a lift, long corridor and 2 short flights of stairs. Inevitable with a castle, but would have been worth mentioning. Reception staff very helpful.

A wonderful experience from beginning to end but with an unfortunate glitch in the middle! Venue is amazing as are the staff and food superb - just the other guests on the top floor rooms 601 - 603 interrupted what would have been a good night's sleep at 2.30am! Thanks to the Blue Bricks evening event.

We had a lovely stayed at the castle , amazing property , our room was in the 5 floor on the tower , no the best view . Bed was far too small for a double and the showers need a little deep clean as some mould shows off . Eating at the brasserie was good , but staff need to be more attentive . Overall we had a great day / night celebrating our 3 rd anniversary .

The building is stunning but the room is very basic, don’t even have kettle, but the cellar has got very romantic atmosphere, good quality of breakfast and wonderful dinner, had got a free dessert for my birthday, thanks to staffs at Brasserie.

Beautiful hotel, staff were pleasant and helpful. Loved our stay and would definitely recommend it

Bedroom furniture was a little tired

The whole place is unique. The staff are lovely they can’t do enough for you. We thought it was excellent good value.

My first visit to Peckforton Castle which was great.Lovely location great food and excellent service from the friendly staff.

All staff were great. Check in was easy. Finding the room was not so easy. More direction signs to bedrooms are needed.

Our room was a little tired (301).

The castle was lovely and staff were very welcoming. The only downside was it was difficult to contact reception. I had been trying to contact them for a week and left a voicemail for a call back but didn’t hear anything. The reason I was ringing was to clarify about the dining credit, in the end I booked the Sunday dinner for 2.30pm then on arrival I was told we couldn’t use the dining credit before 6pm.

We are fit people but anybody with climbing stairs would struggle. Also the heating in the bedroom was not in action but got the towel rail to warm the bathroom.

They could have a roller blind in the bathroom fitted for privacy. The shower was not powerful needs more maintenance carried out in hotel. But would go again next year when things are sorted.

Relaxing stay in beautiful surroundings. Staff were lovely. Comfortable, warm and clean bedroom. Excellent evening meal and breakfast.

All great exept service for food and drinks far to slow

What a stunning location and a beautiful room. We stayed in 312 (Tarporley) we ate in the bistro and if we stayed again we might try the 1851 restaurant or take a short drive to somewhere local. All in all a thoroughly enjoyable stay in a very beautiful setting.

The castle its self

The service for evening meal was rubbish my starter was burnt & our friend could not eat her starter. The main course was ok but it took ages for the waiter to fetch salt & vinigar. How they did the bill was stupid instead of booking the meals to our rooms what each couple had they put it all together & it took ages sorting out when we were leaving. We did complain about the evening meal & they did give us a free round of drinks. They have changed the way breakfeast is served from self service to being served asked for orange juice came with ice in asked for some more orange juice without ice guess what came with ice. We came here about three months ago & it was great so got our friends to come. To say it was A LET DOWN would be putting it mildly. It is a shame as the castle is great.

Our first visit which we very much enjoyed. Staff were very attentive. The food was good. All very well organised . We stayed for one night on our way south. Will certainly go back again

Stunning Castle . Brassiere staff were excellent.

90 mins to get through breakfast.restaurant too small for size of hotel . Not enough staff . Main meal in brassiere went back twice .10% service on everything from a glass of wine upwards.Snotty Reception staff .

A comfortable stay in a fascinating building.

There were a lot of stairs!

We were a little disappointed with the changes since our first visit 10 years ago. They no longer do the tour of the castle or the falconry displays and the chapel was closed for repairs. Unfortunately there was bad weather when we stayed so we had to stay indoors a lot. We would recommend a games room to accommodate this situation. The price of drinks in the wine cellar was extortionate, we would expect to pay a little more but this was above and beyond. Service for breakfast and dinner was very good and the staff were lovely, however the breakfast staff were extremely busy and this caused a delay at breakfast.. We reported that our towel rail would not heat and we were given the explanation that they were awaiting fuses. Being told this at check in would have been advisable and maybe the offer of bathrobes a good compensation.

I never thought I’d get to spend a couple of nights in a castle, but this was great. The castle is only about 170 years old, so no tales of medieval knights and jousting, however, there is definite castle feeling throughout ( with beautiful wall hangings and stone spiral staircases.)

Lovely stay, all staff are a credit to the hotel. They are friendly very knowledgeable nothing was to m7ch trouble for them.

It's a must visit again hotel.

Lovely setting

Fantastic building, loads of traditional features & atmosphere, long corridors & lots of staircases. Room was lovely but could have been warmer En-suite had a rolltop bath but plumbing had an unpleasant smell when initially used. Meal was lovely, All in all, great value & had a lovely break.

A really good all round experience, food in restaurant was lovely, grounds especially well felt .

Stayed one night with friends. Such an interesting place. Room was very comfy.

We needed a table for four but they couldn’t accommodate us in the Brasserie. We had to eat in the Fine Dining. Limited choice of food. It was delicious but expensive. Our Travelzoo allowance didn’t go far!

Very picturesque, good restaurant and food

We were very impressed with everything when we arrived .

We were disappointed with the breakfast menu and the service at breakfast . We felt they were understaffed and couldn’t clear the tables quick enough when people left so guests were waiting a long time for a table . We also saw one couple leave after waiting for over an hour to have their breakfast order brought to them . I would visit again if I was in that area .

Only a choice of 4 main courses on the 1851restaurant menu. Service charge on drinks. Bacon very overcooked at breakfast. Generally messy and untidy around the continental breakfast area. Rooms only setviced after.2 nights unless requested which is very poor for a place of this calibre. Much show in general but not much substance.

I love the building, position, ambience, the bedrooms and the food. The wine bar is a great place for a nightcap

The exterior of the castle

Castle itself on the exterior was amazing inside very tired and in need of attention

A great 2 night break in lovely countryside.

What a wonderfully historic building to stay in.

The staff were very friendly, helpful & gave excellent service. The evening meal was superb but the breakfast was a little disappointing.

Pleasantly surprised after reading some negative reviews

Breakfast could have been better Poor selection of continental Understaffed in some areas

Fabulous breakfast! Bar very pricey!!

We enjoyed our stay. Staff were very pleasant. Not a great deal of choice at dinner and a tad expensive. Rooms were fine for a night but a bit basic so one night was enough. Just nice to experience an old castle.

The maintenance could improve. Bathroom door very squeaky needs some WD40. Also the basin plug didn’t work properly so water kept draining away couldn’t keep the basin filled.

The Castle itself is very Grand love walking around every nook and cranny.

The Dinner and Breakfast, Chicken Burger was Pink, Ribeye Steak was ok, But 1 Mushroom and half a tomato was ridiculous, and No chips included. Had to Pay £5 for them as a side. Ribeye was £27 with NO Chips. Breakfast is now waiter Service Full Engish was ok, But Continental Breakfast was really disappointing.

The staff were friendly and attentive, they operated at a very professional level.

I feel that as we booked through a third party we were given one of the less desirable rooms. Our view from a small window was of the weeds growing out of the rear of the building and the gas storage tank and generator. The bathroom shower door did not close, the water temperature was hard to adjust and the shower did not drain well so we had to keep turning it off and on. We also had to climb over 50 steps to the room.

Staff were easily the best we have ever had. Food excellent. Room was small with tired furniture. But the castle is amazing. Definitely recommend

The staff were very helpful and friendly, The castle had a great ambience, clean and tidy, the meal in the 1881 restaurant was exceptional. I highly recommend this place

It was very good value for money.

I was cold on the bedroom and a member of staff brought a fan heater. Bed was very comfortable and food was fine. Good value for the money.

First class service, room and food

A lovely place and staff are friendly and helpful.

It would be great if there's a tour of the castle provided.

Loved it

It's a must to do thing

Delightful castlei ,beautiful room with high quality toiletries. The food very acceptable. Staff couldn't do enough, extremely pleasant and helpful. My partner and l felt like royalty throughout our stay. Highly recommended

Ideal wedding venue

The castle itself and the setting.

The castle is very impressive and our greeting at reception was pleasant and informative. Things went down hill from then on. We found our room located above to air conditioning units which were incredibly noisy. Unfortunately, we were told no other room was available, and after a sleepless night and another trip to reception we were moved for our second night to a blissfully quiet suite, which was greatly appreciated. We did not enjoy our two meals in the Brasserie. The menu was limited and the food tasteless. There was no atmosphere in the room and the staff, although pleasant, were inefficient. Breakfast was interesting, the menu offered a full English or continental breakfast. Vegetarians had to choose the non-meat items from the full English or eat from the very paltry continental affair. Scrambled eggs and smoked salmon or smashed avocado would have been nice. On the second morning by 8.15am the dining room was full, there were virtually no staff, no one to seat guests or take orders in turn, it was anarchy or a present-day version of Fawlty Towers. We have never experienced anything like it. This establishment has so much potential, the beautiful building, the setting, and many very pleasant and able members of staff. What is lacking is a completely new, experienced and capable management team. We did not enjoy our stay and would not return.

It exceeded our expectations.

Wonderful break.

The castle is a very interesting building, the 1851 restaurant is very nice and the food was quite good. The staff were very nice and friendly on the whole.

We are an elderly couple, in our late seventies. The room we were given was up 5 flights of step stone steps(75 in total) and no lift. We found this quite hard work. There was no activities at all in the evening, apart from going in The cellar bar which had very little atmosphere . .

This is our third visit to Peckforton. Just love the place.Food in the 1861 restaurant was excellent. However wine was expensive and table water should have no charge in my opinion

Few minor items with the room. The security safe was on the floor of the ward robe and you had to lie down to operate. Also shampoo dispenser was not working and the shower leaked.

A lovely place for something special. Was my present to my partner for his 60th.

1851 portions could of been more with a couple more choices on menu also. Having said that, what we did chose, was beautifully cooked.

everything wa perfect except weather could not walk andsee surroundings but will return

Grounds lovely

Weddings took over the hotel. Not bar outside to enjoy sunny weather - the bar is in the cellar. Dark inside and not to my personal liking. Dinner booked for 7.45 - as a diabetic this was a little late for me. Room next door had a bath backing onto our bed - the couple next door had a bath at 12pm at night, we heard everything!

Service slow apart from that very nice would go again

A very satisfactory experience.

Only thing I would say is the wait for Breakfast was awful we arrived at 9.15am as pre booked our time served with drinks straight away & then waited 35 mins for our cooked breakfast, we were served the same time as the people arriving at 9.30 am as if you are batch served we were not impressed as you have to vacate your room by 10.30 am so didn’t have much time to get to room & sort stuff out

Very warm welcome from the receptionist. Room was beautifully presented, clean and tidy. Restaurant was excellent, food was delicious and good service from the waiter / waitress. The grounds were beautiful, lawns very well manicured and overall very well kept. At night the grounds are lit up with an abundance of fairy lights which make it feel magical and looks so pretty. The room was a pleasant temperature, the bed was very comfortable. There was an abundance of hot water and the toiletries were very luxurious and smelt divine. Breakfast was ok, there was no fresh fruit left when we arrived and it took quite a while for some to appear even though I had requested some as soon as I went to the buffet. The pastries were a little dry and / or stale, so overall it could have been a little better.

The only disappointment was the wine cellar bar, as it was a lovely sunny day we wanted to sit outside and enjoy a few drinks before getting ready for dinner. The wine cellar is quite a way away from the outside seating area, but it wasn’t a problem really but we learnt that there is a nearer outside bar but only open when there are large functions on. I also requested a coffee from the wine cellar but was told this wasn’t an option and there was no where else to get one from which I later discovered wasn’t true! It didn’t spoil our stay but there are areas that could be made better.

Very nice room and enjoyed dinner in brasserie . A special hotel.

From the outside the castle is stunning. Inside it's rather dark and quiet. The bedrooms are small and tired looking. The staff are wonderful and very attentive. Service is great.

Stunning location with walks on the doorstep and landmarks like Beeston Castle just a few minutes drive away. Hotel full of character and interesting decor. The staff were all exceptional, nothing too much trouble. The Assistant Bar Manager in the Cellar Bar was full of information and historical facts, as well as wonderful and attentive host. The restaurant was a treat for us, we spent quite a bit there on dinner, but the quality of the food and service was worth it. I believe the Brasserie is an option if you wish to spend less than the main restaurant. We didn't eat in there but it looked like an attractive room to eat in and had a nice atmosphere. Breakfast was fresh, hot and delicious.

We would try and upgrade our room next time, we had a double which was comfortable but a little small for us. We will definitely return.

Lovely experience of staying in a castle, although quite a distance to our room, including a number of steps, so plenty of opportunity to work off the calories!

The evening meal in the restaurant was excellent. The breakfast was good. The bar is very pleasant. I feel there should be a warning about the climb to the room. we had 70 steps to our room in the turret. The car park is also a bit of a walk from reception if one is infirm.

Really unique experience! Great value all round!

Only downside is that we couldn’t obtain a reasonable flat white coffee from the Brasserie!!

So pleased to stay over at Peckforton Castle. What a place, such an amazing building! I felt like I was in a fairy tale. Food was lovely, room very comfortable & service faultless. A fabulous experience!

Superb atmosphere, lovely location, staff would do anything to help you and very friendly; however at some times understaffed which left us/other clientele waiting

Superb atmosphere, lovely location, staff would do anything to help you and very friendly; however at some times understaffed which left us/other clientele waiting

Super All Round Deal. Charming Castle . Fantastic location. Good service.

Could have done with some ideas for local walks from the door

Wonderful hotel in a very peaceful setting offering very good value for money

Excellent from booking to checking out!!

Beautiful hotel,lovely room, excellent stay

We have stayed here before, and intend to stay regulaly in the future, very nice and relaxing experience

The rooms are excellent, so is the rest of the hotel. The food is extremely good and well presented, both evening dinner and breakfast

Very relaxing break, the staff where very pleasant and helpful, the room was delightful and the food was exceptional.

Amazing place. Staff all excellent customer service. A big thank you to Amelie on reception.

Very nice break at the hotel with beautiful surroundings

Early check out time 10.30am and restaurant service disappointing 90minutes wait after ordering also a lot of money for what it was

Had an excellent stay. Great atmosphere and the staff were brilliant.

We had a great time. The accommodation was really comfortable and clean, staff were friendly and really helpful.

Great setting, fantastic walks around area

Novelty station in a castle

Ensure booking in brassiere we had to go in restaurant which is very expensive,

Wonderful stay nothing was too much trouble amazing place, staff and value 5*

Good food. Great staff. Quirky building.

Lack of variation in evening meal( same soup offered on both nights) , room tired, “ double bed” was 2 single mattresses zipped together , 1 soft,1 hard

Fantastic value if on a 'deal'

Fabulous experience with attentive service.

Finished our morning with a visit to nearby Tarporly which rounded the visit off marvellously

Lovely grounds

Authentic castle feel that hasn't been overly modernised.

Relaxing. Good service for the evening meal. A bit of a delay at breakfast.Lovely room but we did pay for an upgrade as it was our wedding anniversary. Would have been nice if that had been with no cost! But would go again.

Great value mini break Booked with Travelzoo offer . Beautiful place , lovely and warm Tasty food Service charge on drinks a bit steep as drinks were expensive Med glass of wine £9 +£10 service charge ! All in all a very good time and great value with Travelzoo offer

Gob smacking upon entry through the portcullis!! The lawn was perfectly cut giving a fantastic picture of the castle. The room was brill!! And the restaurants fabulous. Food was perfectly cooked, and service first rate!!

Have a drink in the wine cellar bar. Fabulous

A very interesting building; we dined in 1851 restaurant and the food was delicious. The cellar bar has a great atmosphere and great location with walks in immediate area.

The castle is really nice. The food is great and the staff are polite, friendly and helpful.

Staff extremely helpful, very efficient and friendly. Room was warm and welcoming, Castle was vast and incredible.

An amazing place to stay

Lift only to first floor. They are several sets of stone stairs before you get to your floor. It would have be helpful Ty know this before hand so we could have requested a ground floor room.

As previously, if price is right then will book everytime.

My husband and I stayed for our anniversary and loved the experience. It's the second time we have stayed and weren't disappointed. All staff, from reception to restaurant were very polite and friendly. The food was delicious and the room was amazing. I would definitely return and recommend anyone to stay.

food was excellent ,staff veryhelpful and courteous,room a little on the small side and on 6th floor with no lift obviously

would def go back but would pay a little more for a better located room

Spot on!

Been here before and never disappointed.staff love, food great and in fact loved every minute . A bargain for a beautiful venue .

We’ll be back just love everything about this place. Thank you .

The young waiters in the brassiere, wine cellar and one in the breakfast room were extremely helpful and polite. Our room was perfect, clean, spacious and bed really comfy with fabulous views.

I booked an overnight stay for myself and my sister in law who was celebrating her 70th birthday. There was little information regarding the layout of the castle plus no history given. The food was a bit disappointing we had the curry in the brassiere but it was tasteless. we struggled to follow directions to out room which was at the top of a lot of stairs. Also, we struggled to follow directions to out room which was at the top of a lot of stairs and I had to carry both sets of luggage. No one explained re stairs and the lift didn’t take us near our room. We felt we were left to fend for ourselves in that no help/information was forthcoming at reception, so instead of spending time relaxing we came home. However, in fairness the staff were very thin on the ground.

Previously stayed at Peckforton Castle which was amazing. Disappointed with the dining this time. There was a wedding so it was very busy. At just before 9 o’clock we had to queue for almost an hour for breakfast and once shown to our table we had to wait a further 20 minutes for our food, which wasn’t very hot. There was no fresh fruit or yoghurt left, very few pastries and just a couple of slices of continental meats and cheese. The service charge had been added to our bill for drinks from the bar, which was quite a walk away and we had to go and collect. I returned the key card when checking out and had to ask for the deposit of £10 to be refunded to me as this was left on the bill.

Perfect

Lovely place

The castle is a great place to stay as it has a different feeling to a traditional hotel. We had lunch, dinner and breakfast and all were really good. The room was lovely and the staff were all helpful

The castle is stunning on the outside and the drive up to the castle is lovely. In side the hotel has bars and lounges and rooms and rooms for use in weddings. It is clean and an adventure exploring. We were not told about what bars our lounges that they have available only that we were eating in the Bistro for dinner and the restaurant for breakfast. Dinner in the Bistro was usual pub grub eg beef burger , fish and chips etc. Breakfast in the restaurant was lovely. Food was cooked to order, the cold food was usual fayre of cereal, yoghurt , not a lot of variety in the fruit, but we enjoyed what we had. Our room classic double was quite small but adequate. It was clean and we had a nice view of the lawn. We used the lift and then had to walk up for stairs. All the staff we spoke to were very pleasant , helpful and friendly.

The bath in the bathroom needed renewing or a stand alone shower in it. It would have been nice if there was a printout telling you about what bars, lounges and library were in the hotel. It would also be good if there was a walk in the wood or around the outside of the castle to do.

Feel privalaged to be able to afford to stay in such a unique hotel. Lovely staff, breakfast/dinner excellent, all castle rooms accessible for us to look round.

On arrival we were greeted with the stunning view of the castle and it didn’t disappoint. Staff were welcoming and our room was excellent with a domed brick ceiling and furnished in keeping with the surroundings. The bathroom had underfloor heating and was always warm. Breakfast was very good with plenty of choice and our meals in the brasserie were well served and very tasty.

Good location for visiting Chester and for doing lovely walks from the door.

Gorgeous setting, nice room , excellent food Great value with travelzoo

Wished we’d booked 2 nights

An excellent meal in unusual surroundings. Attentive staff. Relaxing drink in the long gallery bar

An excellent area for walking but unfortunately no walks around castle woods as all ground is marked private. We would have welcomed a short walk around the grounds after arriving to stretch our legs. Information about other walks in the area is available from reception

Peckforton Castle is amazing, the building is stunning, the staff extremely friendly, welcoming and helpful. The room 402 we stayed in is spacious, very clean and comfortable and situated on the top floor of a turret, accessed by a spiral stairway. The food for dinner and breakfast was excellent and the staff also excellent. The location is very good with many interesting walks from the castle or nearby. Overall a very enjoyable stay, will visit again.

Lovely hotel. Great find. Good value.

enjoyed stay

Thoroughly enjoyed our stay

The room needed something of an update. And the bed was quite hard and lumpy.

The ambiance was delightful. The staff were friendly and efficient. The room was large, comfortable and very acceptably warm. Our evening meal was fabulous. The portions very well balanced and delicious. It would have been good if there had been much more detailed descriptions of the food on the menu.

Enjoyable, relaxed atmosphere

Beautiful place, good food, great service and would go back

N/A

Unique experience in this lovely castle. Room was beautiful as was the Wine Cellar. All staff were helpful & friendly.

Great venue to get away from it all but some might find a bit remote. Probably lovely in spring/summer for long walks. The castle is very special and lends itself to a romantic getaway.

The 1851 restaurant was amazing, well worth the upgrade. The food was delicious and the staff were very attentive.

Had a lovely stay ,only wish it wasn't for longer

Grounds looked interesting

Marked towels in our bathroom , when checking in receptionist allowed us to hear all the details of another customers complaint about smelly bathroom!!

Such good value as excellent location. Very professional young staff.

The staff were of very high standard and the castle was exceptional. Rooms were a little dated.

great

The WOW from outside

Copy of email sent to Peckforton Good Morning Firstly let me start on a positive , the Castle is a real WOW from the outside but unfortunately that's where our good experience of Peckforton ended . We booked through Travelzoo and got , what we thought , was a real bargain .We had been fancying Peckforton for quite a while and it had been my birthday and our wedding Anniversary in April , so we decided to have a bit of a Road Trip - Durham , Kirby Lonsdale and then Peckforton - all on DBB for 1 night each .We had also become Grandparents in April for the first time , so this was just a chill out for us after a hectic and expensive month . When we arrived , we had been given a room that was not suitable as i have Scoliosis in my back but that was very quickly remedied and we were changed to 105 .We were advised that both our Evening Meal and Breakfast were in the Restaurant at the side of Reception up the stairs .I thought it a bit odd but we were tired and just wanted to get to our room and settle .The Room its self was quite underwhelming and the sock that was left under the Bedside Table was definitely NOT ours .On a plus side though , the Bed was by far the best out of the 3 Hotels we had stayed in . We got ourselves sorted and went down for Dinner .We had both already decided on the Soup , then Chicken Curry - if this was the same as the sample Menu .When we got to Reception , there was a really nice chatty young Man there and again - TWICE - i queried the Restaurant and was told that yes , it was up the Stairs .When i had originally booked , i had been a little unsure of which to go for and i assumed that i had gone for this one - with the extra Dining Credit . We had quite a nice meal but no Chicken Curry but the service was really, really slow and we were actually there over 2 Hours ?? When the bill arrived , i was quite taken aback with the cost but was told the Dining Credit would be taken off the following day and to be honest i was also going to remove the Service Charge - as i said , really slow .With my calculations , that should have taken it down to approx £68.00 and not the £101 we finished up paying . When we got back to our Room , i double checked my emails and found out that we had been sent to the wrong Restaurant - We should have been in the other one downstairs and we had got the Deal with £20 pp Credit . My point is , had we have been sent to the correct Restaurant , our bill inc.3 Courses and wine would have been approx £95.00 and then with the £20 off pp £45.00 . What started out as quite a decent deal , finished up really, really expensive and its left a very sour taste in my mouth . The Girl at Reception did offer to get the Manager yesterday but i had hurt my back in the ridiculously small Bathroom we had and to be honest , i was so upset we just came home instead of the trip to Liverpool we had planned . This totally ruined our few days away and the part of the Trip i really thought was going to be the best bit , was the worst and the feather that broke the Camels back ? The Dirty sock under the Bedside Table ...........REALLY ??????? Regards Susan Thompson

Food arrived lukewarm.

Very pleasant stay. Good food and lovely location.

Beautiful setting, great attention to detail and wonderful food.

Would recommend and stay again

Only stayed for 1 night, had a nice break

Brasserie Menu could have more cholce

Our whole stay was beyond our expectations Great time can’t wait to go back

Clearer signs showing room numbers would be very usual to find the rooms

We had a really lovely three day break for our anniversary. The food was superb and the staff friendly and helpful.

Bedroom, when we reached it, was very comfortable and lovely big bed. Stunning building.

No check on mobility and was given a room at the top of 100 steps, last 20 very windy. Waited over an hour for our food in the evening, lounge had used crockery on every table, not cleared away. Had to queue for 20 minutes just to get into the restaurant for breakfast . Food provision and service very poor. We felt the staff needed training.

Very accommodating..we had been allocated a high floor room which was difficult for us to access. This was changed to a ground floor room. A very enjoyable unique experience..a different way if experiencing food.

The Travelzoo deal was amazing value for money. But at the full price this would have been a Very expensive experience and not value for money.

Wonderful place to stay with friends

Staff service

We were upgraded to a Executive room. The problem was it had a bath with a big rust mark in it, which didn't look very nice. Also ordered 2 coffees when we arrived and waited for 45 minutes and then had to go and look to see why they hadn't arrived. The lady said she hadn't been told by reception.

Peckforton castle is a fantastic setting. We had a good room with a lovely view of the church. All staff were very polite and friendly. Just one or two niggles: non electric vehicles parked in 2 ev charging points. Reported to reception. One car still there next morning. Food in 1851 restaurant a little disappointing. Main course not as described on menu and could have been warmer. Truffle chips didn’t taste of truffle at all. We would go back but would try Brasserie.

We had a lovely stay.

Put in room 601 which was 108 steps and some turning at the top, we are in our 60s and stayed 1 night.

Room was lovely, bed was comfy and the food was good What I was not happy about was our bar bill. Our welcome letter from Peckforton Castle mentioned that a discretionary 10% service charge would be added to our bill but we could decline this at the till if we wished. I presumed that this was applicable to the restaurant. When we checked out, our bar bill was higher than we expected. I questioned it at the time with the reception staff and they printed off a bill for me and I noted that a bottle of wine had been added which I had forgotten about and I also noted that the drink prices were an awful lot higher than we would normally pay when we went out. I just settled the bill as there was an awfully long queue of guests standing behind me. When we arrived home, I rechecked my bill and I noted that every time we bought a round of drinks, the bar man had added a service charge to our bill which we had not expected. We were never asked at any time if we were happy to add a discretionary service charge. To add insult to injury, we had already tipped the barman £10!! He never mentioned that we had already tipped him. For reason, we will not be returning to Peckforton Castle as felt that we were deceived.

It was lovely. Large well appointed room. Excellent food both at Dinner and breakfast.

Highly recommend.

Brilliant location for exploring the local area. Cheshire is a stunning county. Lovely staff and good food. Disappointed that there was no spa facility (I knew there was no swimming pool) but the website info. indicated that treatments were available. Apparently this was stopped due to Covid. However, Tranquility was still advertised on various permanent signs within the hotel and the lift !!

Lovely one night stay. Excellent staff/service, lovely room. Amazing food and a v different/interesting experience staying in a castle

We had a relaxing experience in this amazing place. Attention to detail was fantastic. Staff were professional and friendly. The venue itself is stunning.

The 1851 restaurant was lovely, but maybe a little bit overpriced. Food was excellent.

Loved it. Our room was quite large, clean and well maintained. The staff were friendly, polite and efficient. Food was good too.

Exceeded my expectations completely

The staff were so very good and attended to every detail. Highly recommend Best wishes and thanks Steve.(James Stephen Crossland)

Stunning location and very good value- Staff excellent -Beeston Castle nearby worth a visit. Disappointed that we were not given the option to upgrade our dining experience as the Brasserie had a very limited 'pub-grub' menu, in spite of me asking at check-in. Our neighbours were given an option to upgrade for 10gbp each. We would revisit if we were able to eat in the 1851

Lovely place to visit

One night DBB on a Monday (having visited RHS Bridgewater). The castle is amazing. There was a large wedding going on whilst we were there, but if anything it added to the interest. Certainly not in any way a problem. Staff all pleasant and helpful. Dinner (in 1851) excellent. Wine cellar bar very atmospheric. The breakfast was superb. Thoroughly recommend.

Fabulous hotel. Beautiful location, comfortable rooms, friendly and efficient staff, great food.

Fabulous hotel , we'll definately be back the room was lovely, the bathroom however did need updating as some floor tiles were cracked and the bath was marked. The food and service was excellent

Loclation, impressive building.

1851 Restaurant. No lift to most rooms. Car park unsurfaced and muddy. Breakfast buffet lukewarm.

Very pleasant and relaxing experience, friendly staff, clean and comfortable

Breakfast was average, restaurant appeared under staffed

Excellent atmosphere, quality of food good. Staff very friendly, however, felt they lacked attention to customer needs in the breakfast room. Also a problem with the bill at the end of our stay.

Feel the staff need to develop a understanding of customer importance.

Gorgeous place to have an overnight stay. The cellar bar was amazng to see.

The young man serving in the cellar bar was very friendly and answered all our questions about the castle. He then showed me around a little bit further. An asset to the company.

We paid for a classic double room but was given an executive double room, which was as very nice.

The service in the restaurant was very slow, but I believe it was a new chef who only started that night. It didn’t spoil the experience as the food was really good.

The castle is stunning and I enjoy staying there. The staff are very friendly and helpful.

Lots of stairs, bit of a maze

Really enjoyed it-lovely food

The staff were excellent. I felt some if not all were embarrassed by the charges being levied.

Overpriced drinks (£10.50 for a medium glass of Chardonnay) and ridiculously overpriced and underwealming 1851 restaurant. Meagre portions at extortionate prices justified by theming of FINE DINING. Also, display of public "honking" by 2 guests who had obviously consumed too much drink. Distasteful to say the least!

Lovely place, really interesting, very pleasant and helpful staff. Great atmosphere! The old furniture in the bedroom and bathroom was warm and reminded me of visiting elderly relatives! Would love to go again.

Will recommend to friends and family; gift vouchures would make great presents!

The 1851 restaurant - staff excellent and food very good.

initially the room we were given (402) was v.dusty, mattress well used and room out the way and up about 50 steps. The fire door on the stair well could not be opened using the key card and we had to walk through the wedding area of the castle. This happened twice. We did complain and the staff sorted it out. There was nowhere to walk to in the immediate vicinity of the castle, all the wooded areas were marked 'Private, Keep out'. As there was a wedding on, the hotel was obviously full of wedding guests, so not quiet/relaxing.

Beautiful building & surroundings - food & service excellent 10/10

Excellent except for room which was a little cold.

Everything was fantastic. But we were not given our complimentary glass of fizz with our meal. The fizz was included in the deal.

Did not receive our glass of fizz with our meal as per the Travelzoo deal.

Lovely setting and staff helpful. Room a bit disappointing. Totally understand it’s a listed building and there will be limits on what can be done but felt the bedroom let it down.

Enjoyed Peckforton very much, nice rooms excellent staff Only disappointment was the evening meal in the 1835 restaurant menue was limited food was poor , I did eat my chicken but it was very dry . My wife had the fish which she left as she said it was tasteless . My wife told the waitress when asked as to be fair a young lady came over straight away and asked what she could do to make it right. She gave my wife a complimentary cheese and biscuits and deleted the meal of the bill and followed up with a complimentary port with the cheese. They were very good but if we ever went back I would try the brasserie next time.

Have to say the management and staff are doing a fabulous job of keeping this huge old building going. The heating costs alone must be astronomic. We were there on the coldest night of the year so far and whilst the common areas were not that warm the bedrooms were very warm and cosy. We had a lovely meal and a quiet nights sleep and we thoroughly enjoyed our stay.

All the staff we met were professional, well trained and very cheerful and friendly. That not often the case post covid when so many places appear to be struggling to recruit and retain staff.

We met up with friends and had a lovely time everything was great Dinner and breakfast excellent. Could not recommend it highly enough.

Staff were excellent and very friendly.

Very impressive location and castle. Staff very helpful, would go again.

Lighting in bedrooms and restaurant could be brighter. Brasserie was nice but temperature needed to be warmer for comfort

Fantastic relaxing quality stay in a lovely setting.

A wonderful location, great room and friendly staff, what more do you need.

Amazing stay - first rate service. Stunning architecture and incredible experience

3rd visit, 1st time in the restaurant instead of the bistro, and ejoyable all round

Our room was very tired, no hot water in the hand basin, the shower screen rubber seal was hanging off, and generally in a poor state! The Staff were excellent and so was the 1851 restaurant!

Lovely place, although because we were on a deal, feel that they put us in a room with 100 steps to climb up to the room, no lift, and no assistance offered, to get us up there. Restaurant very good . Room ok but would not class it as 4 star !

The overnight state was a birthday present for my wife. The room was outstanding and the dinner excellent breakfast next morning was good but not quite as perfect as the evening meal.

Stunning venue our room was right at the top lots of stairs it was a bit tired and not spotless but the view would have been great on a clear day .Staff were really friendly .

We have used Travel Zoo on two occasions to visit the castle and gave dined in both restaurants. The 1851 fine dining was fabulous, highly recommended albeit the service was a little on the slow side it did not bother us as the ambience was very relaxing and we enjoyed our bottle of wine and soaked the experience.

Check with the hotel prior arrival as some rooms you will have to use lots of stairs, there is a stannah chair assistance.

Judging by the number of similar-aged folk being served glasses of sparkling wine with their meals we weren’t the only couple on a Travelzoo deal, so the deal is certainly good value for money. The castle is an amazing building, very quirky and wonderfully easy to get lost in whilst exploring. Our room was equally quirky and surprisingly, but satisfyingly, warm.

It’s not an especially extensive dinner menu and almost all the sides come at a further cost but we both liked what we had, although one of us found the creamed potatoes (mash, to you & me) too salty. Whether it is trendy and we are simply out of touch I’m not sure but we both felt the service was rather slow in the restaurant. Again, we both enjoyed breakfast which is self-service and everything you would expect, plenty of it, and hot where it should be. I’m definitely not sure about this mandatory 10% tip added to your bill that can be opted out if you mention it to your server. We consciously didn’t in the restaurant and only noticed the next morning that it was also added to the bar bill every time we ordered drinks. As others have commented there isn’t a lot to do once there so I recommend a diversion into Northwich which is a very pleasant Cheshire town with plenty of history.

Good , unusual Hotel in good location. Nice room and good food. Only problem was the restaurant where service was very slow and poor. Probably down to shortage of staff.

Very good save for paying for a room upgrade which was very close to the (Monday!) night wedding reception. We were not advised of this at the time of booking the upgrade. On advising the staff they dealt with the issue to our satisfaction.

All very nice but quite a long way for us to go for justo e night. Shame there were no biscuits in the room.

First

First class room excellent food long walk from reception to room including 74 steps either way with no lift bit of a struggle at 81years

An excellent stay but next time would ask to stay on a lower floor (not the fifth!)

Quick and easy check in helpful staff

Might be an issue if you have mobility issues

We thoroughly enjoyed ourselves in such a unique setting.

Very attentive staff at both our evening meal and at breakfast.

Absolutely beautiful place, so atmospheric. An all round great place and lovely stay.

We were told that we had booked a table for 6pm in the Brasserie - we hadn’t booked a time as we did not get the option - and they would not offer any other option, even though the Brasserie did not appear fully booked and had tables available the whole time we were there

Absolutely beautiful plenty of history. Good lovely. Rooms very warm and comfortable. Overall a lovely experience.

See above.

Superb location, accommodation, food and service

The staff

The room and also it was so cold , even the staff were complaining that NO fires were lit

Very nice setting attentive staff, large enough not to be bothered by wedding being celebrated.

This was a fabulous experience. We will definitely be going back. Amazing.

We loved everything about our stay at Peckforton Castle with Travelzoo. My husband and I stayed for one night. It was a midweek deal costing £135. Which included a glass of sparkling wine and £35 each to spend on dinner (not including Drinks). We also had a delicious choice from the hot and cold breakfast buffet. The castle was kept lovely and warm and there were nooks and chairs to relax. We loved the historical feel of the hotel, it is fairly dimly lit and has a labyrinth of corridors and rooms. Make sure you feel fit enough to climb steps and maybe bring a torch! After breakfast we drove to the Chester Park & Ride and caught the Number 2PR bus into the centre of Chester; a walk by the river Dee and along the city wall and a browse around the shops. The buses were regular, efficient and cheap; so easy!

Impressive castle environment, friendly and helpful staff. I booked an executive room and found it to be dark and cramped. The Wine Cellar bar and the food in the 1851 restaurant were of good quality. There was no spa facilities and the woodland covered grounds were inaccessible to the public. Not a lot to occupy your time.

Lovely stay would highly recommend. Beautiful setting and area. Staff was friendly and helpful, The bedroom was a good size and very comfy, will book again .

Just Wow!!! Absolutely loved it what a stunning place. The food was amazing.

Fabulous stay …and fantastic value for money …thank you Travelzoo

booked as a gift for daughter and boyfriend, they loved it, the room, food, staff, service and everything about Peckforton Castle was perfect, would recommend to friends and family, an excellent visit.