Enjoyed Most
I enjoyed the hotel resort. The beach was fine. It was nice that they provided umbrella and chairs. I was in Premium. ocean view The view was excellent from the room. First first time visitor I didn't know the boardwalk was miles away. from the hotel resort All in all, had a wonderful time.
Larry Jul 11, 2025 Philadelphia, USA
Other Comments
16 floors and only 1 ice machine working on 3rd floor, the signs read 7&9 one was out of order the other broken, for a extremely hot week it could be better maintained. i had to wait till 5:45 for a 4pm check in, fitness room not!!! there is a room but no machines working except for tv and water cooler, thermostat read 85 and thermostat was set at 75, too hot, phone in room does not work, only busy signal. the front desk was very nice, but no maintenance to fix anything or adjust the thermostat. accommodation was nice people were nice. just ok . checked out and printed bill 0.00, the front desk had charged my card for remainder of stay but did not tell me about 100.00 extra on charge for ancillary, hopefully everything resolves to the correct charge, already notified Citi about issue. all in all the hotel needs to do better it’s been 3years since they bought the place. hopefully things will turn around for them. travel zoo price was y i booked, had a nice time.
gary Jun 26, 2025 Ellicott City, USA
Enjoyed Most
The hotel, and staff was great. The beach was very clean. The beach staff was attentive and helped us set up chairs and umbrellas every morning. The reception desk staff was helpful as well. We also like the fruit water in the lobby. Happy hour at the Wahoo bar is nice, with good food and drinks... especially the crab dip. The only problem....and very minor....was the metal door stop in the room. It's right in front of the closet, and when we go to get something in the closet, we kick the door stop, and ouch! Also the bed can use a new spring. When my boyfriend sits down on his side of the bed, I pop up a little on my side. Some rooms did not have a full length mirror. These little things did not affect our stay though. Very happy overall, and I would highly recommend.
Sue Jun 21, 2025 ROBBINSVILLE, USA
Enjoyed Most
I am disappointed that my reservation was not handled as requested. I had asked for two rooms beach view and to be close to each other for my family, but the rooms were given far apart.
Other Comments
I booked two rooms ocean view and got only one
Amani Jun 24, 2025 Gaithersburg, USA
Enjoyed Most
Great location and value for the money. We wanted a beachfront location, and the beach did not disappoint. Umbrellas and chairs set up for us were great - would have preferred loungers rather than chairs. Hotel room was sufficient. We knew the balcony wasn't going to be large - but the view overlooking the building roof was disappointing. General hotel spaces and restaurant options were excellent. Staff were all friendly and helpful.
Christy Jun 26, 2025 Enola, USA
Enjoyed Most
Really nice that they set up chairs and umbrellas for you on the beach
Elizabeth Jun 22, 2025 Washington, USA
Enjoyed Most
The facilities and location are excellent! The service can be improved with some additional training of staff.
Irina May 28, 2025 Washington, USA
Enjoyed Most
Wonderful stay. Staff was amazing. Comfy room!
Michelle Apr 28, 2025 Harrison, USA
Enjoyed Most
Location on the beach was perfect. Loved the chairs and umbrellas. Nice ambiance on the deck.
Other Comments
No maid service any of the days we stayed. Got locked out of our room for a hour because the batteries died on our door lock. First room we recieved was either occupied or not cleaned. Had long waits for the elevator. Food in the Tide Room was over priced and mediocre. Room was shabby and poorly designed.
Melissa May 27, 2025 Kingsville, USA
Enjoyed Most
Perfect
Kevin Jun 19, 2025 North East, USA