Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. BY USING THIS SITE, YOU AGREE TO ABIDE BY THESE TERMS AND CONDITIONS, WHICH WILL CONSTITUTE OUR AGREEMENT ("AGREEMENT").

Welcome to the Travelzoo® Australia website, which is operated by Finest Hotels Pty Ltd d/b/a Travelzoo, a local licensee of Travelzoo, a Delaware company (“Travelzoo”), in Australia (“Travelzoo Australia” or “we”). This Agreement describes the terms and conditions applicable to the services available through this website, including without limitation, the premium membership services ("Site"). This Site is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below. By accessing or using this Site in any manner, you agree to be bound by this Agreement. Please read the Agreement carefully. These terms and conditions of use may be changed by Travelzoo Australia in the future without further notice. Your continued use of this Site after any such changes constitutes your acceptance of the new or modified terms. Further, these terms and conditions apply exclusively to your access to, and use of, this Site and do not alter in any way the terms or conditions of any other agreement you may have with Travelzoo Australia for products, services or otherwise.

Privacy Policy

Travelzoo Australia believes strongly in protecting user privacy. Users of this Site should refer to our Privacy Policy for information about how Travelzoo Australia uses and collects information. By using our Site, you consent to the use of your personal information by Travelzoo Australia in accordance with the terms of the Privacy Policy, which terms are incorporated herein.

Copyright

You, the User, acknowledge that all content included on this Site, including the information, data, software, photographs, graphs, video, typefaces, graphics, music, sounds, images, illustrations, maps, designs, icons, written and other material (collectively, "Content") and the arrangement and compilation of the Content are intellectual property and copyrighted works of Travelzoo, Travelzoo Australia and service providers. In addition, all website materials, including, without limitation, the Travelzoo logo, design, text, graphics, other files, and the selection and arrangement thereof are Copyright © 2021Travelzoo ALL RIGHTS RESERVED. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Travelzoo or the respective copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, noncommercial and informational use only; provided that you may not, without the permission of Travelzoo or the respective copyright owner, (a) copy, publish or post any materials on any computer network or broadcast or publications media, (b) modify the materials or (c) remove or alter any copyright or other proprietary notices contained in the materials.

Trademarks

Travelzoo, the Travelzoo logo and the products and services described in this Site, including without limitation "TRAVELZOO," "TOP 20" and "TRAVELZOO’S MOST LOVED HOTELS," are either trademarks or registered trademarks of Travelzoo and/or its suppliers and licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Travelzoo. In addition, all page headers, custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of Travelzoo, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Travelzoo. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners.

Licenses and Site Access

Travelzoo Australia grants you a limited, personal, nontransferable, non-sublicensable, revocable license to make personal use only of the Site in accordance with this Agreement. Such grant does not include, without limitation: (a) any resale or commercial use of the Site or content therein; (b) the collection and use of any product listings or descriptions; (c) making derivative uses of the Site and its contents; or (d) use of any data mining, robots or similar data gathering and extraction methods. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Travelzoo or any third party. The right to use the Site is personal to you and is not transferable to any other person or entity. You shall be responsible for protecting the confidentiality of your password(s), if any.

You may not use, frame or utilize framing techniques to enclose any Travelzoo or Travelzoo Australia trademark, logo or other proprietary information (including the images found at this Site, the content of any text or the layout/design of any page or form contained on a page) without Travelzoo’s express written consent. Further, you may not use any meta tags or any other "hidden text" utilizing a Travelzoo name, trademark or product name without Travelzoo’s express written consent. You acknowledge that, although the Internet is often a secure environment, there are sometimes interruptions in service or events that are beyond the control of Travelzoo, and neither Travelzoo nor Travelzoo Australia shall not be responsible for any data lost while transmitting information on the Internet. In spite of Travelzoo’s efforts to keep the site accessible continuously, the Site may be unavailable from time to time for any reason, including, without limitation, maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of Travelzoo and Travelzoo Australia, access to the Site may be interrupted, suspended or terminated from time to time.

You also acknowledge that while Travelzoo and Travelzoo Australia strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure and thus we cannot guarantee its absolute security. To the extent permitted by law, Travelzoo and Travelzoo Australia make no representation or warranty with regard to the sufficiency of the security measures used for data handling and storage. Travelzoo and Travelzoo Australia assume no liability for disclosure of personal information due to, among other things, errors in transmission, security breaches or unauthorized third parties.

Linking

You are granted a limited, nonexclusive right to create a hyperlink to this Site provided such link does not portray Travelzoo or Travelzoo Australia or any of their products and services in a false, misleading, derogatory or otherwise defamatory manner. You may not use a Travelzoo logo or other proprietary graphic or trademark of Travelzoo to link to this Site without the express written permission of Travelzoo. This limited right may be revoked at any time.

Travelzoo and Travelzoo Australia make no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of sites accessible by hyperlink from this Site, or sites linking to this Site. The linked sites are not under the control of Travelzoo or Travelzoo Australia and neither Travelzoo nor Travelzoo Australia is responsible for the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. Travelzoo and Travelzoo Australia are providing these links to you only as a convenience, and the inclusion of any link does not imply affiliation, endorsement or adoption by Travelzoo or Travelzoo Australia of the site or any information contained therein. When leaving the Travelzoo site, you should be aware that Travelzoo’s terms and policies no longer govern, and therefore you should review the applicable terms and policies, including privacy and data-gathering practices, of that site.

Age Restriction

Persons under the age of 18 are not eligible to register for, purchase, cancel or modify any services available on this Site. By using this Site, you warrant that you possess the legal authority to create a binding legal obligation.

User Conduct

In using this Site, you agree:

  1. not to make any speculative, false, or fraudulent purchase;
  2. not to disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers or networks connected to or accessible through the Site or affiliated or linked websites;
  3. not to use this Site or its Content for any commercial purpose;
  4. not to disrupt or interfere with any other user’s enjoyment of the Site or affiliated or linked websites;
  5. not to upload, post or otherwise transmit through or on this Site any viruses or other harmful, disruptive or destructive files;
  6. not to use or attempt to use another’s account, service or system without authorization from Travelzoo, or create or use a false identity on this Site;
  7. not to transmit through or on this Site spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings;
  8. not to use or access the Site in any way that, in Travelzoo’s reasonable judgment, adversely affects the performance or function of the Site; and
  9. not to attempt to obtain unauthorized access to the Site or portions of the Site that are restricted from general access.

In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account, and that you will comply with all applicable local, state, national and international laws and regulations, that relate to your use of or activities on this Site.

Electronic Notification

To the extent that we need to contact you, you agree that we may do so via any electronic means, including but not limited to communications posted on this Site, electronic mail, text message or by telephone.

Customer Ratings and Reviews

Travelzoo may invite a member to write a customer review on his or her personal experience and display the review publicly on its website and elsewhere. You acknowledge that Travelzoo may choose to provide attribution of your comments or reviews (for example, listing your first name and hometown on a review that you submit) at our discretion. We take no responsibility and assume no liability for any submissions submitted by you. Users of this Site should refer to our terms of use associated with customer ratings and reviews.

Supplier Terms and Conditions

You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services.

Copyright Policy and Copyright Agent

It is Travelzoo’s policy to respect the copyright and intellectual property rights of others.

If you believe that Travelzoo or any user of our site has infringed your copyright in any material way, please notify Travelzoo’s Copyright Agent, and provide the following information:

  1. A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest.
  2. An identification of the copyrighted work claimed to have been infringed.
  3. An identification of the material that you claim is infringing so that we may locate it on the site.
  4. Your address, telephone number and email address.
  5. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law.
  6. A statement by you that the above information in your Notice is accurate, made under penalty of perjury, and that you are authorized to act on behalf of the owner of the copyright interest involved.

Travelzoo’s Copyright Agent is Christina Sindoni Ciocca, who can be reached by mail at 590 Madison Avenue, 35th Floor, New York, NY 10022.

Accounts

You may register to utilize this Site by completing the specified registration process and providing us with current, complete, and accurate information as requested by the online registration form. It is your responsibility to maintain the currency, completeness and accuracy of your registration data, and any loss caused by your failure to do so is your responsibility. You agree to notify Travelzoo or Travelzoo Australia immediately of any unauthorized use of your account. You are responsible for maintaining the secrecy of your login and password. Travelzoo and Travelzoo Australia are not liable for any loss that you may incur as a result of someone else using your account, either with or without your knowledge.

Premium Membership Services

  1. Providing the service. Travelzoo on behalf of Travelzoo Australia will start sending you emails within 5 working days of you registering for Travelzoo Australia’s services. By purchasing the Premium Membership, you are entering into a contract with Travelzoo Australia for the period set out on the registration form (“Term”).
  2. Automatic renewal. At the end of each Term, the Term will automatically renew for a Term of the same duration until you or Travelzoo Australia ends the contract. As a Premium Member you agree that you will only use the services for your own personal benefit. If you do not wish for the membership to renew, you can cancel future billing in the My Accounts section of the Site or contact Travelzoo Australia at support_aus@travelzoo.com at least 5 working days prior to the expiry of the Term to inform us that you do not wish to renew.
  3. Price and payment for the Premium Membership. The costs of the Premium Membership will be as set out on the Site. The charge for each subsequent renewal/Term will be as set out on the Site, but Travelzoo Australia reserves the right to increase the renewal fee with notice to you at least 28 days’ prior to a renewal period/Term. Details of how to make a payment can be found on the Site. Payments can be made by debit and credit card. Please note, all products and services are listed and transacted in Australian Dollars.
  4. Service disruptions. If the supply of the services or the Site is delayed by an event outside of Travelzoo or Travelzoo Australia’s control, Travelzoo Australia will contact you as soon as possible to let you know and will take steps to minimize the delay. Provided Travelzoo Australia does this, Travelzoo Australia will not be liable for any delays caused by the event. Travelzoo or Travelzoo Australia may have to suspend the use of the Site to deal with technical problems or make minor technical changes, update the Site to reflect changes in relevant laws and regulatory requirements or make changes to the Site. Travelzoo Australia will contact you in advance to tell you services will be suspended, unless the problem is urgent or an emergency. If services have to be suspended for longer than 30 consecutive days in any Term for Premium Members, Travelzoo Australia will adjust the price so that you do not pay for the services while they are suspended. You may contact us to end the contract if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 180 consecutive days and we will refund any sums you have paid in advance for the services in respect of the period after you end the contract. If you do not pay Travelzoo Australia for the services when you are supposed to and you still do not make the payment within 5 days of Travelzoo Australia reminding you, Travelzoo Australia may suspend the supply of the services. As well as suspending the services, Travelzoo Australia can also charge you interest on your overdue payments.
  5. Your rights to end the contract. Your rights when you end the contract will depend on whether there is anything wrong with the services, how we are performing and when you decide to end the contract. If you are ending a contract for a reason set out at (a) to (d) below the contract will end immediately and Travelzoo Australia will refund you pro-rata for the period of time that the services were not available to you. The reasons are: (a) Travelzoo Australia has told you about an upcoming change to the services or this Agreement which you do not agree to; (b) there is a risk that the supply of Travelzoo Australia services may be significantly delayed because of events outside Travelzoo or Travelzoo Australia’s control; (c) Travelzoo or Travelzoo Australia has suspended simultaneously Travelzoo Australia services, use of email and the Site for technical reasons, or notify you of suspension for technical reasons, in each case for a period of more than 10 working days; or (d) you have a legal right to end the contract because of something Travelzoo Australia has done wrong. Even if Travelzoo Australia is not at fault, you can still end the contract but you will not be entitled to a full refund for the Term once Travelzoo Australia has started providing the services.
  6. Ending the contract. To end the contract you can cancel billing in the My Account section of the Site or you can contact Travelzoo Australia at support_aus@travelzoo.com. If you are a free member, then unsubscribe by clicking the “unsubscribe” link in the footer of any Travelzoo Australia email. If you feel a refund after cancellation is due to you, please contact Travelzoo Australia at support_aus@travelzoo.com. Any refund due will be refunded via the original payment method.
  7. Travelzoo Australia rights to end the contract. Travelzoo Australia may end the contract if you break it. Travelzoo Australia may end the contract at any time by writing to you if: (a) you do not make any payment to Travelzoo Australia when it is due and you still do not make payment within 5 days of Travelzoo Australia reminding you that payment is due; (b) if you breach any of the terms of this Agreement or the privacy or cookies policy or any other agreement between you and Travelzoo Australia. You must compensate us if you break the contract. If Travelzoo Australia ends the contract in the situations set out in this Clause 7 Travelzoo Australia may charge you reasonable compensation for the net costs Travelzoo Australia will incur as a result of your breaking the contract. Travelzoo Australia may withdraw the Site or stop providing the services. Travelzoo Australia can do this at any time without notice to free members. For Premium Members Travelzoo Australia will let you know at least 28 days in advance of stopping the supply of the Site or the services and will refund pro-rata for the period that the services will not be provided in a Term.

Bookings

  1. Bookings. By making a reservation or booking through the Site or any email provided by Travelzoo on behalf of Travelzoo Australia, you enter into a direct (legally binding) contractual relationship with the hotel or merchant at which you book. From the point at which you make your reservation, Travelzoo and Travelzoo Australia act solely as an advertiser for the hotel or merchant and does not transmit any details regarding your reservation, as you would book directly with the hotel or merchant. The information disclosed on this Site regarding each hotel or merchant is based on the information provided to Travelzoo Australia by the hotel or merchant. While Travelzoo Australia has exercised due care in attempting to check the information provided by the hotels and merchants, Travelzoo Australia cannot guarantee that all information is accurate, complete and correct, nor can Travelzoo, Travelzoo Australia or their respective affiliates be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our Site or otherwise), inaccurate, incomplete, misleading or untrue information (including, but not limited to, inaccuracies relating to hotel photographs, hotel property descriptions, and lists of hotel property amenities) or non-delivery of information. Each hotel remains responsible at all times for the accuracy, completeness and correctness of the information shown (including the rates, availability and taxes) displayed on our Site.
  2. Prices. Prior to booking your reservation, a total estimated price (including estimated taxes and fees) will be displayed. All charges are shown in Australian dollars, unless otherwise stated. Prices, rates and inventory are subject to change based on availability from the hotel or merchant and may change at any time prior to receipt of your booking confirmation. The "taxes and fees" amount displayed includes an estimate of transaction taxes (e.g. sales and use, occupancy, excise and value added tax), government fees and other charges that the hotel must remit to the government for your hotel reservation. The type of tax charged by the hotel or merchant may change at any time and will vary by service and location. The hotel and merchant suppliers are solely responsible for taking your payment, providing you with a booking confirmation and remitting applicable taxes to the applicable taxing jurisdictions. The hotel or merchant reserves the right to charge you additional taxes, service fees, resort fees or hotel charges (including, but not limited to, resort fees, parking charges, minibar charges, room service charges, housekeeping fees, phone call charges, movie rentals, etc.). These charges, if applicable, will be payable by you to the hotel at checkout. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Site and the booking of your hotel room. Please contact the hotel directly as to whether any additional taxes, service fees or charges apply. In the event a service is listed at an incorrect price or with incorrect information, the hotel or merchant retains the right to refuse or cancel your reservation whether or not the order has been confirmed. Travelzoo and/or the hotel are under no obligation to provide travel services to you at an incorrect (lower) price, even after you have been sent confirmation of your booking.
  3. Changes or Cancellations. By making a reservation with a hotel or merchant, you accept and agree to the relevant cancellation and no-show policy of that hotel or merchant, and to any additional (delivery) terms and conditions of the hotel or merchant that may apply to your reservation, including for services rendered and/or products offered by the hotel or merchant. The terms and conditions of a hotel or merchant can be obtained with the relevant hotel or merchant. The general cancellation and no-show policy of each hotel or merchant is made available on our Site on the hotel information pages, during the reservation process with the hotel and in the booking confirmation email from the hotel. Hotel and merchant cancellation policies vary.
  4. Disability Needs If you have disability needs (for example only, you need a wheelchair accessible room), you must call the hotel or merchant and verify that your disability need can be met.
  5. Hotel Ratings. Hotel ratings displayed on this Site are intended as only general guidelines, and Travelzoo, Travelzoo Australia and their affiliates do not guarantee the accuracy of the ratings or the consistency of the ratings across other online or offline platforms. Travelzoo and Travelzoo Australia reserve the right to change a hotel’s or a merchant’s ratings at its sole discretion at any time with or without notice.
  6. hird Parties. You represent and warrant that you will only use this Site to make legitimate reservations for you or for another person for whom you are legally authorized to act. If you use this Site for or on behalf of a third-party ("Third-party"), such as a family member or a traveling companion, you are responsible for any error in the accuracy of information provided in connection with such use; including, but not limited to, the billing address and phone number of the credit card holder. These should match what is on file with their financial institution. In addition, you must inform the Third-party of all terms and conditions applicable to all products or services acquired through this Site including all rules and restrictions applicable thereto. Each User using this Site for or on behalf of a Third-party agrees to indemnify and hold each Covered Party (as defined below) harmless from and against any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third-party's or the User's failure to fulfill any of its obligations as described above.

Indemnification

You agree to indemnify and hold harmless Travelzoo, Travelzoo Australia, and the Covered Parties (defined below) from and against any claims, causes of action, demands, losses, fines, penalties, damages or other costs or expenses of any kind or nature (including attorneys’ fees, expert fees and accounting fees) made or incurred or brought by any third party arising out of or relating to (i) your conduct, (ii) your use of this Site, (iii) your breach of this Agreement or the documents referenced herein, or (iv) your violation of any law or the rights of a third party.

Submissions

You agree that any materials, including but not limited to questions, comments, ratings or reviews, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, provided by you in the form of email or submissions to Travelzoo or Travelzoo Australia, or postings on the Site or Travelzoo’s or Travelzoo Australia’s social sites (such as its Facebook and Twitter accounts) (collectively, "Submissions"), are nonconfidential and shall become the sole property of Travelzoo. Travelzoo shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. The submission of any materials to Travelzoo or Travelzoo Australia, including the posting of materials to any forum or interactive area, irrevocably waives any and all "moral rights" in such materials, including the rights of paternity and integrity. You agree that Travelzoo and Travelzoo Australia may use and display publicly on its website and elsewhere the name, city, hometown and state that you submit in connection with your Submissions. You further agree that you will be solely responsible for the content of any Submissions you make and that you shall be solely liable for any harm resulting from your Submission.

The information and opinions expressed in Submissions on this Site are not necessarily those of Travelzoo, Travelzoo Australia or their respective content providers, advertisers, sponsors, affiliated or related entities, and Travelzoo and Travelzoo Australia make no representations or warranties regarding any Submission. Neither Travelzoo nor Travelzoo Australia represent or guarantee the truthfulness, accuracy, or reliability of any Submissions or determine whether the Submissions violate the rights of others. You acknowledge that any reliance on material posted by other Users will be at your own risk.

Disclaimer of Warranties

YOU UNDERSTAND AND AGREE THAT THIS SITE AND THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE THROUGH IT ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS. YOU EXPRESSLY AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, TRAVELZOO, TRAVELZOO AUSTRALIA AND THEIR RESPECTIVE AFFILIATES DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF TITLE, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL OR WRITTEN INFORMATION PROVIDED BY TRAVELZOO OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PROVIDERS, MERCHANTS, SPONSORS, LICENSORS OR THE LIKE SHALL CREATE A WARRANTY; NOR SHALL YOU RELY ON ANY SUCH INFORMATION OR ADVICE.

YOU EXPRESSLY AGREE THAT USE OF THIS SITE, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS SITE, IS AT YOUR SOLE RISK. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR BUSINESS OR YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, DATA AND/OR SOFTWARE.

YOU ACKNOWLEDGE THAT NEITHER TRAVELZOO NOR TRAVELZOO AUSTRALIA CONTROLS IN ANY RESPECT ANY INFORMATION, PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES ON OR THROUGH THIS SITE. EXCEPT AS OTHERWISE AGREED IN WRITING, TRAVELZOO, TRAVELZOO AUSTRALIA AND THEIR RESPECTIVE AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF CONTENT OR PRODUCTS DISTRIBUTED OR MADE AVAILABLE BY THIRD PARTIES THROUGH THIS SITE. NO WARRANTY OR GUARANTEE IS MADE THAT A USER WILL RECEIVE THE LOWEST AVAILABLE PRICE FOR GOODS AND/OR SERVICES AVAILABLE THROUGH THIS SITE. PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE AT ANY TIME PRIOR TO PURCHASE. TRAVELZOO DISCLAIMS ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE HOTEL OR OTHER TRAVEL PRODUCTS DISPLAYED ON THIS SITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.). IN ADDITION, TRAVELZOO AND TRAVELZOO AUSTRALIA EXPRESSLY RESERVE THE RIGHT TO UPDATE PRICES AT ANY TIME AND/OR CORRECT ANY PRICING ERRORS ON OUR SITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE.

NEITHER TRAVELZOO NOR TRAVELZOO AUSTRALIA MAKES ANY WARRANTY THAT THIS SITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THE SITE OR CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. NEITHER TRAVELZOO NOR TRAVELZOO AUSTRALIA REPRESENTS OR WARRANTS THAT MATERIALS IN THIS SITE OR INFORMATION PROVIDED BY TRAVELZOO OR TRAVELZOO AUSTRALIA VIA EMAIL OR OTHER MEANS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. NOR DOES TRAVELZOO NOR TRAVELZOO AUSTRALIA MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF TRAVELZOO OR ITS CONTENT OR AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH USE OF THE SITE.

NEITHER TRAVELZOO NOR TRAVELZOO AUSTRALIA ASSUME ANY RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA FROM DELAYS, NONDELIVERIES OF CONTENT OR EMAIL, ERRORS, SYSTEM DOWN TIME, MISDELIVERIES OF CONTENT OR EMAIL, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION OR SERVICE INTERRUPTIONS CAUSED BY THE NEGLIGENCE OF TRAVELZOO, TRAVELZOO AUSTRALIA, THEIR RESPECTIVE AFFILIATES ANDLICENSORS OR A USER’S OWN ERRORS AND/OR OMISSIONS.

NEITHER TRAVELZOO NOR TRAVELZOO AUSTRALIA ASSUMES ANY RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS FROM NONDELIVERY OF SERVICES PURCHASED FROM COMPANIES LISTED ON TRAVELZOO SUCH AS (BUT NOT LIMITED TO) AIRFARE, HOTELS, TOURS, TRANSFERS AND VOUCHERS. USER IS AWARE THAT COMPANIES AND THEIR AGENTS PROVIDING SUCH SERVICES ARE NOT IN ANY WAY RELATED TO TRAVELZOO OR TRAVELZOO AUSTRALIA AND TRAVELZOO AND TRAVELZOO AUSTRALIA HAVE NO RESPONSIBILITY TO ENSURE DELIVERY OF SUCH SERVICES.

TRAVELZOO AND TRAVELZOO AUSTRALIA DISCLAIM ANY WARRANTY OR REPRESENTATION THAT CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THIS WEBSITE WILL BE MAINTAINED.

SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation on Liability

UNDER NO CIRCUMSTANCES, INCLUDING WITHOUT LIMITATION NEGLIGENCE, SHALL TRAVELZOO, TRAVELZOO AUSTRALIA OR THEIR RESPECTIVE LICENSEES, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, TRANSMITTING, OR DISTRIBUTING TRAVELZOO CONTENT OR RELATED SERVICES (COLLECTIVELY THE "COVERED PARTIES") BE LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, COMPENSATORY, PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER ARISING FROM OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SITE OR ANY CONTENT PROVIDED BY OR THROUGH THIS SITE OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH THE SITE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, USE, DATA OR OTHER INTANGIBLES. THE LIMITATIONS OF LIABILITY SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF A COVERED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FURTHER, THE HOTELS AND SERVICE PROVIDERS ON THE SITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE COVERED PARTIES. TO THE EXTENT PERMITTED BY LAW, THE COVERED PARTIES DO NOT ASSUME LIABILITY FOR ANY INJURY, DAMAGE, DEATH, PROPERTY DAMAGE, LOSS, ACCIDENT OR DELAY DUE TO AN ACT, ERROR OR OMISSION OF A HOTEL OR SERVICE PROVIDER, INCLUDING, WITHOUT LIMITATION, AN ACT OF NEGLIGENCE OR THE DEFAULT OF A SERVICE PROVIDER, OR AN ACT OF GOD. THE COVERED PARTIES SHALL HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IF, NOTWITHSTANDING THE ABOVE, A COVERED PARTY IS FOUND LIABLE FOR ANY LOSS OR DAMAGE RELATING TO THE USE OF THIS SITE, USER AGREES THE LIABILITY OF ANY SUCH PARTY SHALL IN NO EVENT EXCEED THE SUBSCRIPTION FEES ASSESSED BY TRAVELZOO AUSTRALIA. THIS LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above may not apply to you. In such jurisdictions, liability is limited to the fullest extent permitted by law. In addition, to the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Site within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

Travel Destinations

You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Neither Travelzoo nor Travelzoo Australia shall be liable for damages or losses that may result from travel to such destinations. Travelzoo and Travelzoo Australia urge passengers to review travel prohibitions, warnings, announcements and advisories issued by the Australian Government and the aviation administration prior to booking travel to international destinations.

BY OFFERING TRAVEL SERVICES TO PARTICULAR INTERNATIONAL DESTINATIONS, NEITHER TRAVELZOO NOR TRAVELZOO AUSTRALIA REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

Applicable Law

To the extent permitted by law, this Agreement and the provision of our services shall be governed by and construed in accordance with the laws of New South Wales, Australia.

Severability/Transfer

If any provision of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions. Travelzoo Australia may transfer its rights and obligations under this Agreement to another organization, including but not limited to Travelzoo. You may only transfer you rights or obligations under this Agreement to another person if Travelzoo Australia agrees to this in writing.

If you have questions or complaints, please contact Travelzoo Australia at support_aus@travelzoo.com. If at any time you do not agree with any part of this Agreement, YOU MUST DISCONTINUE USE OF THIS SITE. This Agreement (and any other terms and conditions referenced herein) represent the entire agreement between you and each of the Covered Parties regarding your use of this Site and supersede any and all prior statements, representations, or prior versions of these terms and conditions relating to the use of the Site that were displayed previously on this Site. Travelzoo reserves the right, in its sole discretion, to amend, modify, or alter this Agreement (and any other terms and conditions referenced herein) at any time by posting the revised terms on this Site. We recommend that you review this Agreement periodically.

LAST UPDATED: 4/1/2021