Our cabin was awkward to load all of our stuff into, only because the cabins entrance faced the opposite side of where you could park. Battle though trees… Private & quiet & peaceful, was great tho

The staff

I don’t believe this was Ruby Lake it issue, This was Travelzoo not giving a clear description of what I was purchasing . It was a wooden shack with a bed in it in the bush. This should be advertised as Camping not a wood cabin!!!! I had to leave a few hour after I checked in . I had no supplies, no water no food nothing to cook with or even eat with. This resort is an hours drive away from town.

I appreciated that Brigitta reached out before our scheduled arrival and tried to make a reasonable substitute for the seafood platter.

This place was presented as a resort. We booked a cabin but it was clear in the literature that there would be no washroom in the cabin. This was an absolute deal breaker. The restaurant was closed so no seafood platter. They reached out the week before to see if we could rebook but it was not possible. We settled on some fruit and pastry. While we appreciate that they tried it has been disappointing. We left and did not use the vouchers. We were charged tax. It is disappointing that the resort was misrepresented. While there is a time and place for a very rustic vacation this isn’t for us at this time. Again, neither Travelzoo nor Ruby Lake Resort represented how very basic the accommodations are. We drove a few kilometres and found a better resort for the same price at called the Sunshine Coast Resort. We would like a full refund.

Staff is helpful, tent cabin and washrooms were very clean, large property so a bit difficult to navigate with my knee arthritis. I would have liked to see a larger and more enriching environment for the birds, ducks, and peacocks if the owner feels he has to hold these birds hostage. Dinner in the restaurant was an absolute gong show with kids running around and parents that did not parent. The food was good but could not be fully enjoyed due to the volume and shenanigans of the kids running around. But, overall I enjoyed my time.

We stayed in one of the king cottages. The room was clean and spacious with a lovely view over looking the lagoon.

We most enjoyed kayaking and paddle boarding on the beautiful lake. The water was clean and warm. We also really enjoyed the restaurant. Great ambiance, service and food.

Ruby Lake is incredible, and the resort is even better! Samantha is the best host ever! The Italian restaurant is delicious, the canoeing was divine, and I want to live here.

We had a rainstorm and our tents protected us very well. The entire resort is very well built, with full amenities and everything. Glamping at its finest!

I came here with my girlfriend for 2 days/nights of relaxation and fun. We absolutely loved it. The cottage was perfect with two bedrooms. We had lovely walks on the property and swam a few times in Ruby Lake. Supper at the restaurant was delicious. Will be back for sure.