"customer service was exceptional. Always very polite and professional. Loved all the extra touches. The fresh squeezed juice and welcome beverages. It was fun to ride the bicycles they provided. Rooms were nice and spacious."
Electric vehicle charging station (included in property fee)
Self-parking (fees apply)
Accessibility Some accessibility features may not be available in all rooms. Please coordinate with the hotel directly before you travel.
Accessible bathroom (in some rooms)
Accessible parking
Accessible path of travel
Accessible pool area
Accessible restaurant
Accessible spa
Accessible rooms
Facilities for guests with special needs
Roll-in shower (in some rooms)
Policies
Check-in:
Standard Time is 4pm. Minimum age required to check in: 18.
Checkout:
Standard Time is 12pm.
Children and additional guests:
Children 17 and under stay free of charge when using existing bedding. Crib/Pack 'n Play available upon request: free of charge. Extra bedding available upon request: free of charge.
Rates based on up to 3 guests in the king rooms and up to 4 guests in the two-queen rooms.
Pets:
If you require a pet-friendly room, please contact the hotel directly before you travel.
Dogs are allowed on request. A nonrefundable cleaning fee of US$100 plus tax, per room, per stay will be charged upon arrival. Fee includes a dog bed, doggie bags, a special pet-privacy sign and a set of doggie bowls. Maximum: 2 per room.
Fees:
Self-parking fee: US$17 plus tax per night. Parking fees include in-and-out privileges. A resort fee of US$40 plus tax, per room, per night will be included in the total price of your stay on the booking page.
The resort fee covers:
Property-wide high-speed Wi-Fi
In-room premium coffee- and tea-maker
24-hour fitness center access
On-site wellness and yoga classes
Daily 2-hour bike rental for up to 2 guests
Access to pools, bocce and firepits
Discount at Indian Wells Golf Resort
Golf cart transportation to Indian Wells Golf Resort
EV-charging station access
Priority reservations at Grapefruit Basil
A 10% discount on cabana rental
A 10% discount on Spa Rosa Retail purchase with 50+ minute spa treatment
Additional details:
Some amenities and services may be limited or closed during your visit; please contact the hotel for more details.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(150 Member Ratings)
Ratings & reviews reflect verified member feedback for Tommy Bahama Miramonte Resort & Spa over the past 15 months.
customer service was exceptional. Always very polite and professional. Loved all the extra touches. The fresh squeezed juice and welcome beverages. It was fun to ride the bicycles they provided. Rooms were nice and spacious.
Other Comments
See above comments.
SusanDec 15, 2024Henderson, NV, USA
Enjoyed Most
Nice quiet romantic and relaxing getaway!
Other Comments
The resort is smaller, but has beautiful grounds, pool and restaurant. We loved all the ambiance from the fire pits around the property!
RobertDec 14, 2024Salem, OR, USA
Enjoyed Most
Location, nice building, nice pool, nice restaurant seating outside area.
Other Comments
Very noisy room, you can hear everything from the other rooms, alarm, voices, walking steps and crying baby from room above, outside housekeepers carts, lack of make up mirror, not enough storage (drawers), cleanliness of the room, bathroom drainage clogged (hair), water glasses not washed daily after use. only one chair/ottoman for one person, instead of a couch for two people to watch TV
FredDec 12, 2024Los Angeles, CA, USA
Enjoyed Most
Hotel grounds are gorgeous, the rooms are nicely remodeled, staff and pool area are awesome, my only recommendations, the rooms need a make up mirror and a full length mirror , the AC is really loud when it’s running, but overall the hotel is perfect, would definitely recommend this hotel and we will be coming back!!
DanielleOct 30, 2024Redondo Beach, CA, USA
Enjoyed Most
It was wonderful! We enjoyed the dinner we had at the resort. The three yoga classes (no cost) were fantastic! We had four perfect days and nights at this superb resort.
JoleneNov 21, 2024Poway, CA, USA
Enjoyed Most
We had a great 2 night stay. Beautiful property.
Other Comments
The spa was very nice & relaxing
AnaValerieNov 06, 2024HUNTINGTN BCH, CA, USA
Enjoyed Most
Nice resort and the staff was friendly. We enjoyed the food and sitting outside listening to the guitar player.
Other Comments
I would suggest a snack machine since the resort does not have a gift shop that carries snacks. I had to leave the hotel and find a grocery store due to an upset stomach and needed a small amount of food to help me.
JaneneSep 20, 2024Laguna Beach, CA, USA
Enjoyed Most
Wonderful experience, staff was so kind and very friendly, a great experience altogether.
LorraineSep 18, 2024Torrance, CA, USA
Enjoyed Most
Beautiful resort and such friendly employees!
DoreenSep 23, 2024Hemet, CA, USA
Enjoyed Most
Amazing staff. Pool area was large and well placed. Beautiful resort. Didn’t try the spa, but would next time.
CathySep 26, 2024Irvine, CA, USA
Enjoyed Most
Lovely location. Restaurant was very good.
JulieSep 17, 2024Alameda, CA, USA
Enjoyed Most
Thoroughly enjoyed our time here, thank you! Savored delicious meals/atmosphere and wonderful service at Grapefruit Basil restaurant. We usually stay elsewhere, but were curious about the Tommy Bahama/Miramonte collaboration. Love the tropical vibe! Thank you again TBM team for the warm welcome and attention to detail. We’ll be back!
Douglas FSep 23, 2024BakersfieldBakersfield, CA, USA
Enjoyed Most
The hotel was fine. We live in the area and were checking out local hotels for a few nights. We have so many other choices in the valley, we probably will not return to this hotel.
Other Comments
Their wifi was awful.
ElizabethSep 28, 2024Indio, CA, USA
Enjoyed Most
Employees were super nice, professional and personable. From the front desk, the valet out front and the Chiki Palm to the wait staff in the bar and restaurant (Gaby and Emy). They made it a great experience.
LesleySep 13, 2024Rancho Mirage, CA, USA
Enjoyed Most
The grounds are beautiful. We went in low season when it was extremely hot . I could just imagine how fabulous the hotel would be in cooler weather.
The restaurant there is wonderful and the service excellent.
SueJul 23, 2024Newport Beach, CA, USA
Enjoyed Most
Food at the restaurant was fantastic. The olive trees were a sight to behold, especially when they were lit up at night. The staff was very friendly. Only downside was the heat at this time of the year. Was 110-113 during our 4 day visit.
Other Comments
While there is a Tommy Bahama store next to the front desk, there is nothing else about the resort to make you feel like you're at a Tommy Bahama's resort.
AlexJul 29, 2024Concord, CA, USA
Enjoyed Most
Adult getaway. Very nice time.
BradJul 15, 2024Phoenix, AZ, USA
Enjoyed Most
Nice location, pool amenities & manicured grounds
Other Comments
While the overall Hotel experience was pleasant, some parts of the carpet (bedroom suite 908 & Conference room) had evident stains that an easy steam cleaning maintenance would resolve. It devaluates the nice Hotel Tommy Bahama decorations of the hotel.
Jeff LimSep 09, 2024Chino Hills, CA, USA
Other Comments
Rated a 4 star resort which I would say its a 3 star resort.
LindaJul 26, 2024Beaumont, CA, USA
Enjoyed Most
Our second bartender, Albert, at the pool was amazing. He was the only one. Very attentive, brought us water when we asked in 110 degree weather. Rooms are nice as well.
Other Comments
The service was terrible poolside for the first couple of hours and also in the restaurant. They did they say we’re short staffed when we arrived for dinner. We ordered salads, took forever, my was delivered without the chicken I requested. It came 20 min later and also gave me food poisoning later that evening.
ValerieJul 06, 2024Ontario, CA, USA
Enjoyed Most
The kingsize bed was very uncomfortable. It was like sleeping on a kingsize beanbag. Secondly, the air conditioner was so loud, it woke us every time it kicked on, which was about four or five times a night.
Other Comments
The staff was exceptional. All were very friendly, professional, engaging, and attentive. Albert, the pool guy, was especially nice and fun to talk to.
ChuckAug 09, 2024Sun City West, AZ, USA
Enjoyed Most
Enjoyed the pool, food and drinks. pool staff was very helpful (bringing food and water to our lounge chairs). Lots of grass to walk dogs on. tree shade definitely helped the dogs (and humans) in the heat wave. We had a travelzoo deal which made it affordable, but otherwise I would have thought it was too expensive with the regular price.
JavierJul 11, 2024San Diego, CA, USA
Enjoyed Most
Amazing check in with am upgrade to a suite. This really set the tone of the trip for us. Such a stunning room, and polite and helpful staff. The restaurant had enjoyable food and a pretty setting. The pool bar and hotel bar mixed delicious drinks and had witty bartenders. Loved that there were 2 pools, one being more secluded and quiet. Also had an amazing experience at the spa. They got me in that day and I could not have been more pleased with my facial and the entire spa mood. I wish that the kids screaming at the pool nearby was not an issue, many of the spa guesta around me complained about it. Overall, a nicely renovated resort with a fun atmosphere and amazing employees.
TeriSep 11, 2024san luis obispo, CA, USA
Enjoyed Most
Anna at front desk was great checking us in. Alberto at the pool was also great.
Anna did a great job checking us in prearranged by my mom. Again, she was great!!
Other Comments
Anna was very sweet and patient. Very helpful she took the time to explain the charges on the invoice. She was a breath of fresh air. Other front desk staff members were rude and unprofessional.
I would like to add that Alberto "Pepe" at the pool bar was absolutely superb customer service. There was no towels and he explained to us and promised us that we would get some clean towels in "20 minutes or so" and we did!! He was super nice very helpful and kept going around the pool making sure everyone was doing good. Again, he was exceptional. He brings a positive friendly ambiance at the pool. GREAT JOB ALBERTO!!
MarthaAug 02, 2024City of Industry, CA, USA
Enjoyed Most
Anna front desk person was wonderful! Courteous and professional. I had bad experience prior to this one but Anna change my mind and won me over to keep coming back to Miramonte.
Other Comments
Anna was very sweet and patient. Very helpful she took the time to explain the charges on the invoice. She was a breath of fresh air. Other front desk staff members were rude and unprofessional.
I would like to add that Alberto "Pepe" at the pool bar was absolutely superb customer service. There was no towels and he explained to us and promised us that we would get some clean towels in "20 minutes or so" and we did!! He was super nice very helpful and kept going around the pool making sure everyone was doing good. Again, he was exceptional. He brings a positive friendly ambiance at the pool. GREAT JOB ALBERTO!!
MarthaAug 02, 2024City of Industry, CA, USA
Enjoyed Most
Great experience at the resort. Everything was great - as expected. There was a slight discrepancy in the resort fee. The daily rate on the voucher was listed at $15 per day; we were charged $17 per day. Not a big deal but wanted to let you know.
ChristianAug 05, 2024Whittier, CA, USA
Enjoyed Most
Staff is really great as are the facilities.
Other Comments
Everyone on the Staff is super friendly and accommodating.
If there is one thing, If you stay multiple nights as we did, 4 nights, the menu selection could be larger. That said, what we did order was delicious, especially the Salmon and Tuna.
DawnAug 29, 2024Chino, CA, USA
Enjoyed Most
AC system was loud and difficult to sleep. No cold water on one night.
JeraldJun 29, 2024Los Angeles, CA, USA
Enjoyed Most
Quiet week but lovey relaxing time. Staff was very friendly. Rooms are large, comfortable and nicely decorated and fresh and clean
LeticiaAug 03, 2024Orange, CA, USA
Enjoyed Most
Nice bocce ball courts & front desk was nice
Other Comments
Very dated hotel, musty smelling rooms, terrible restaurants service, no pool towels, no robes in rooms, no amenities in room (except warm water).
Restaurants staff dropped off incorrect food order and never returned, had to ask 2 other staff to request our server.
ChristineAug 25, 2024Henderson, NV, USA
Enjoyed Most
Excellent spot with visit with my wife and infant child. Cute, it felt like a place out of HBO's White Lotus, minus the crazy people. We'd definitely go back.
RolandoJun 18, 2024Los Angeles, CA, USA
Enjoyed Most
A very lovely resort in an extremely beautiful setting
lynnMay 29, 2024Rolling Hills Estates, CA, USA
Enjoyed Most
Absolutely beautiful resort! The grounds are immaculate, as are the rooms, restaurant, bar, and spa. Very calming and relaxing atmosphere. We had a wonderful time and will definitely return.
MariaMay 26, 2024Victorville, CA, USA
Enjoyed Most
The rooms are tastefully decorated. They are very large. The beds are comfortable.
The grounds look nice. The restaurant was good.
TimMay 25, 2024La Habra Heights, CA, USA
Other Comments
Everything was good except the $17 yo park? There's already a resort fee shouldn't that be included?
kimberlyMay 30, 2024Duarte, CA, USA
Enjoyed Most
The hotel was nice, and we enjoyed the pool. We have never had so many kerfuffles with staff mistakes. It was upsetting but then became laughable. We ate in the restaurant many times and several times they messed up our bill. The service was the slowest we have ever encountered anywhere. Everything we ate from breakfasts to dinner was exceptionally good, but several times they told us they were out of what we ordered...also happened in the bar. We finally chocked it up to inexperienced staff possibly just learning their job?! Everyone working was friendly and nice, just incredibly inept! Housekeeping was GREAT though.
Other Comments
We were pleased with our large, newly appointed room though we didn't get the patio or balcony we thought we were getting. We had rude neighbors in 814 who had a dog that barked early in the morning and woke us up every day at daybreak. One day it barked continually for 30 minutes. I did call the front desk about it and the continual barking didn't happen again but the morning barking did. We could also hear every word the 2 women in the room said. We became annoyed seeing them with that little, fluffy dog in the cabanas every day knowing they weren't paying for those but sitting with the dog inside. We had wanted to rent one for my sister, who has Parkinsons , but couldn't afford hundreds of dollars. We were told that the dog owner had said it was a "service dog"! That was obviously a lie, the dog didn't always obey the owner and it couldn't have been 12 lbs! Just saying they put a damper on our otherwise nice relaxing stay.
SheilaJun 21, 2024Fallbrook, CA, USA
Enjoyed Most
Great resort and staff is awesome!
TammyMay 29, 2024Ramona, CA, USA
Enjoyed Most
Very quiet, very relaxing, good dining and live music.
Other Comments
Air conditioning was excellent.
DennsJun 27, 2024La Verne, CA, USA
Enjoyed Most
It was wonderful. Our room was awesome and well thought out. Enjoyed the pool and pool bar (quick overnight trip) and we will definitely come back!
victoriaJun 09, 2024Oceanside, CA, USA
Other Comments
DIrty, empty and more like a motel, not a resort. No service in dining room sat in an empty room being ignored.
ellenMay 23, 2024Encino, CA, USA
Enjoyed Most
The Grapefruit Basil restaurant was nothing special. I would for sure not go back
SusanJun 07, 2024Newport Beach, CA, USA
Enjoyed Most
We loved every minute! Very island vibes and excellent and attentive service. The rooms were huge. The towels were cute. The drinks were to DIE for at the pool bar! The hot tubs were large. The grounds were clean and everyone was so friendly. Even for Memorial Day weekend!
carlaMay 27, 2024Santa Barbara, CA, USA
Enjoyed Most
Great experience, comfortable rooms, restaurant had excellent food. Staff was amazing !
SuzanneJun 29, 2024Corona Del Mar, CA, USA
Enjoyed Most
The property was beautiful and staff was friendly. I wish there were more bicycles.
Jerry L.May 26, 2024Santa Maria, CA, USA
Enjoyed Most
I visited the resort for 2 night for a girls trip. We had the best time and will definitely be back.
BrandiJun 27, 2024Costa Mesa, CA, USA
Enjoyed Most
There is a little bit of a disconnect with information to staff about perks from Travelzoo. Plus I don’t think they want regular paying guest to hear prices. Restaurant server called us zoo people.
Other Comments
My friend and I had a good time. Rode the bikes early am. Did yoga once. Pool and grounds beautiful. Restaurant good very good. Spacious clean room. Good location. Spa pricey. But all spas pricey at resorts. Thank you.
gailJun 03, 2024San Diego, CA, USA
Enjoyed Most
Everything is amazing!
jiayiJun 05, 2024Burbank, CA, USA
Enjoyed Most
Everything was great except the noise coming from next door was coming through the connecting door. Sounded like they were in our room.
Other Comments
If we do come again, we will not accept a similar room style.
ThomasJun 15, 2024BallardSolvang, CA, USA
Enjoyed Most
We will go again to this fabulous resort, if Travelzoo can negotiate the price break that made it affordable for us.
MonteJun 05, 2024Long Beach, CA, USA
Enjoyed Most
Location was wonderful! The resort itself was beautiful. Service was fantastic! By the main pool we were offered ice cold water drinks frequently during the hot afternoon. Would definitely recommend!!
AmyJun 08, 2024Thousand Oaks, CA, USA
Enjoyed Most
NO
Other Comments
Rooms worn down and old and very plain
ArashMay 21, 2024Beverly Hills, CA, USA
Enjoyed Most
Beautiful landscaping room large and pretty
Staff some not professional forget to put Travelzoo discount on
cherylMay 31, 2024London, ON, Canada
Enjoyed Most
The hotel staff was very friendly and accommodating. Our room location was moved to a perfect spot near the restaurant and pool with a patio. The hotel had a great relaxed vibe to it. Restaurant and bars were excellent. Would go back and highly recommend it. The rate thru Travelzoo was terrific plus we used the 20% Travelzoo card at the restaurant and bars saving us another $100+ during the stay.
StevenMay 23, 2024Ripon, CA, USA
Enjoyed Most
The resort is obviously older but has been beautifully remolded. The grounds are lovely and the rooms are nicely decorated in a Tommy Bahama style. Everyone on the staff was very friendly and helpful. The food in the restaurant was very good. My husband and I would definitely return in the future.
KarenJun 06, 2024Modesto, CA, USA
Enjoyed Most
Ambience in the lobby and restaurant was nice. Rooms were a little old.
Other Comments
Enjoyed the DJ at the pool, should definitely have that as a constant on the weekends.
JohanaMay 26, 2024Fontana, CA, USA
Enjoyed Most
Nice place, but you tell it is a conversation from a prior use. Not enough to hold our attention compared to other location nearby.
StevenJun 06, 2024Westlake Village, CA, USA
Enjoyed Most
This is a gem in the desert and will return again again! It’s a boutique hotel that is elegant and casual at the same time. The staff is attentive. The grounds are perfectly manicured. The pool experience is amazing and the restaurant spectacular!
RosanneJun 22, 2024Los Angeles, CA, USA
Enjoyed Most
Pool was too small
Other Comments
We had to ask twice to get a room that we like (in vicinity to the pool)
UfukMay 31, 2024Santa Monica, CA, USA
Enjoyed Most
My husband and I went to the resort for our 20th wedding anniversary. Everything went so well, Abraham at the front desk was amazing, helpful, kind and gave us the perfect room, with a patio where we enjoyed coffee each morning. Thank you, Abraham. The pools are salt water and felt amazing and were very well kept. We ate at the bar and Gemma our server provided excellent input on the food, and fun drinks. She was friendly, and just so positive. Thank you, Gemma. The grounds are amazing, so beautiful and lovely. Live music each night we were there. We had breakfast at the Basil restaurant and Jorge was so attentive, and we just felt so taken care of thank you! The food at the restaurant was amazing, there was not a meal we did not love, it was so well prepared and just the way we ordered it. I honestly have not had such a good experience at a hotel in years. They did a great job with the beauty of the resort inside and out. Rooms are also lovely, updated and very spacious. We will return, thank you all for a wonderful anniversary!
Other Comments
We loved the resort, the staff, the food, our room, and well everything. Thank you and to all the staff that went out of their way to make our experience amazing. We are already talking about going back. The grounds and resort are beautiful.
JacquelineJun 03, 2024San Pedro, CA, USA
Enjoyed Most
Rooms and decor were very nice.
Other Comments
The food and drinks. Outdoor furniture was dirty. Music at pool was loud and not relaxing. Don't supply enough towels and wash cloths without asking.
P.May 27, 2024Scottsdale, AZ, USA
Enjoyed Most
Food at restaurant was good, and all staff were friendly and accommodating.
Other Comments
The pool accumulated a lot of debris and bugs, which should have been cleaned out or a better pool filter is needed.
DianeJun 21, 2024San Jose, CA, USA
Enjoyed Most
Hotel with all the amenities, clean and spacious rooms. Grounds are well maintained and recently upgraded. Very friendly staff.
AndreJun 13, 2024Mission Viejo, CA, USA
Enjoyed Most
very nice hotel
Other Comments
I hope to rebook next week
RobertMay 17, 2024SAN CLEMENTE, CA, USA
Enjoyed Most
We did have difficulty with the restaurant. We had reservations for dinner at Grapefruit and Basil. When we arrived they said they were over booked and could sit in the bar or at a dark corner table. The hostess gave us attitude. We sat at the table in the corner. Then we got an email from open table saying g we never showed up for dinner. We won’t eat at that restaurant again.
Timothy FMay 12, 2024UplandUpland, CA, USA
Enjoyed Most
We enjoyed the pool, the grounds and all the olive trees, and the food from basil grill was excellent.
Other Comments
The staff was very friendly and helpful. Really great.
JamesMay 09, 2024Long Beach, CA, USA
Enjoyed Most
It’s a really nice and comfortable resort. I liked the restaurant a lot. There were some great healthy food choices there and very good service. I don’t love Palm Springs especially this time of year. It is super hot, relentlessly sunny and very windy with a ton of dust. Don’t go if you have any breathing condition. The dust was terrible. I got the sense that the staff were asked not to discuss it. They acted funny when I brought it up. The golf course was very nice if you can tolerate the heat, sun, wind and dust.
JoshMay 20, 2024Vail, AZ, USA
Enjoyed Most
The resort was beautiful and well maintained. The staff was accommodating and friendly. We loved the bike ride exploring the mid century neighborhoods. Going back as soon as possible. Music with dinner was a joy!
StevenMay 17, 2024San Clemente, CA, USA
Enjoyed Most
It was great! Staff was very helpful and friendly. We had our two kids and two dogs. They were very accommodating. The only issue was that the room we were in 1414 smelled horrible once the shower was used and didn’t go away.
Other Comments
We had a lovely stay. Please clean the shower tub drain in room 1414. Once we used the shower the entire room smelled horrible like gas and did not dissipate. The HVAC system was also in need of a tuneup. It was not very cold and the kids were not happy at night time. The staff is great and the property is lovely. Thank you
RebeccaMay 13, 2024La Cañada Flintridge, CA, USA
Enjoyed Most
Great pool and great restaurant.
SandraMay 11, 2024MONARCH BAY, CA, USA
Enjoyed Most
The location was good .The front area of the resort has been upgraded and is nice but certainly not what one would expect to find at a Tommy Bahama resort .
Other Comments
The Resort is being upgraded but altho the resort was only half full we were put in a building that was very run down and still needing to be upgraded . We requested to be relocated and were only offered available rooms in the same building . this room was worth much less than we paid even with the TravelZoo discount . We had two couples in two rooms and none of us would never return .
rogerMay 12, 2024Pleasanton, CA, USA
Enjoyed Most
We had one quick night but a great first experience! Pool, grounds and room are all very nice. We ate at the Basil restaurant for dinner and breakfast and food and service was wonderful. My only negative comment was that hostess forgot about us for a very long time until I approached her and she was not friendly or apologetic about it. Otherwise, everyone else in our experience was very friendly and professional.
DawnMay 08, 2024San Diego, CA, USA
Enjoyed Most
This place is a beautiful resort. Our room is very nice and roomy. The staff is courteous and friendly. We will be back.
TevyMay 16, 2024Bellflower, CA, USA
Other Comments
Resort fees that were not used. Paid self parking.
Very poor directions via navigation and Waze. Led us through neighborhoods to a back gate at property.
Only one robe per room .
AlvinMay 08, 2024Pismo Beach, CA, USA
Enjoyed Most
This was a nice hotel and a great travelzoo price but I wouldn’t rank it the same as the other local four-star hotels I have been to an Indian wells.
Other Comments
Pool is small and a bit crowded but bartenders were friendly
BernadetteMay 13, 2024Chula Vista, CA, USA
Other Comments
We loved our family getaway celebrating a birthday and Mother’s Day! We love the ambiance of the hotel. Everyone was super nice. As far as Service goes, the attention to detail is lacking. We ate at Grapefruit Basil Friday night. Server was very nice. However. We were missing place settings, food and drinks took a long time. We were not asked how our meals were or if we needed anything else. We did ask for salt and pepper and it took a while to get. We told them when we were seated that we were celebrating a birthday. We ordered dessert and they did not even sing Happy Birthday. Also on our Travelzoo confirmation it said we would get a 20% discount on our meal they said , No problem. We got the bill and. No 20% taken off. It’s embarrassing to have to keep asking for the the things they say are included and don’t want to be nagging when you came to enjoy a family getaway. Everything is very Expensive these days! That’s just the way it is . But when it come to tipping , it means To Insure Proper Service. .and I think they are lacking in completely training an employee from start to finish. The food was delicious and all the employees were super nice!
KimMay 16, 2024San Clemente, CA, USA
Enjoyed Most
Staff was friendly and helpful.
The room was very noisy.
ChristineMay 17, 2024Calimesa, CA, USA
Enjoyed Most
Food
Other Comments
Room and restaurant service
IsabellaMay 12, 2024Sylmar, CA, USA
Enjoyed Most
The restaurant at the front, the olive trees with lanterns, the bocce ball areas were a nice touch.
Other Comments
For the name Tommy Bahama I expected this hotel to be much nicer than it was. Our room was just your average room and there was a small hole in the wallpaper through the wall. The drinks at the pool were disappointing.
EllenMay 07, 2024Anaheim, CA, USA
Enjoyed Most
Beautiful property, and excellent service through out.
