Enjoyed Most
Very nice historic hotel with updated rooms and great location. The complimentary breakfast was excellent.
Mike
02 Mar, 2025
St. Marys, USA
Enjoyed Most
We keep coming back to this hotel. Love the atmosphere and the restaurant. All staff are helpful, friendly and courteous which makes our time in Charleston extra special! Thanks for being consistent through the years!
Other Comments
Love the old charm, service and comfortable rooms. Also, we look forward to the delicious cookies later in the day and evening!
Beth
26 Feb, 2025
Cary, USA
Other Comments
This hotel is in a great location, great staff and comfortable. Love staying here.
Michael
21 Feb, 2025
Myrtle Beach, USA
Enjoyed Most
very accommodating.
Steve
26 Feb, 2025
Supply, USA
Enjoyed Most
Wonderful experience. As you enter the lobby you are awash with the style and grace of a hotel that was built in 1924! Its been restored to like new condition. The piano player in the lobby is also a reminder that the early1920's were certainly the best of times in america!
Other Comments
My wife and I cannot wait to visit your hotel again!
William
15 Feb, 2025
Lancaster, USA
Enjoyed Most
We had a lovely stay, no complaints what so ever.
Other Comments
Their local restaurant breakfast was delicious and excellent staff/service.
Maria
25 Feb, 2025
Wake Forest, USA
Other Comments
There needs to be an allowance towards the parking fee.
Michele
03 Feb, 2025
Fredericksburg, USA
Enjoyed Most
Enjoyed the upgrade!
Other Comments
Beautiful city,wonderful hotel
Richard
08 Feb, 2025
Spartanburg, USA
Enjoyed Most
We were very happy with our stay at the Fancis Marion. The reception desk staff were wonderful. The servers in the Swamp Fox restaurant (Dorothy and Christina were terrific, as was each morning's breakfast). The only negative was our room location, which was directly above a machine area (heating and cooling) and those motors were running 24/7.
Other Comments
We will definitely be back!
John
14 Feb, 2025
Palm Beach Gardens, USA
Enjoyed Most
Great location! Staff at the restaurant and spa were very nice and helpful.
Other Comments
I know the hotel is historic, but the rooms were just old and outdated.
Talley
12 Feb, 2025
Austin, USA
Enjoyed Most
The rooms and the hotel were quite nice. But the bathroom ruined the entire stay. It was so tiny and unusable that I had to stand in the hall area to dry off after a shower!! You couldn't sit on the toilet while the paper was on it's normal place. There was plenty of room that the bathroom could have been made better, but for whatever reason they left it the size of a closet. For that reason, I would never stay again.
Dianna
22 Jan, 2025
Arden, USA
Enjoyed Most
We used travel zoo to book a room for 2 nights. It was wonderful. The hotel is beautiful and in a great location to walk everywhere. We loved the breakfast that came with the room and also bottle of wine and chocolates. What a great deal! The room was spacious and bed was super comfortable. Karin at the concierge was extremely helpful. We would go back again!
Jayne
05 Feb, 2025
Westmont, USA
Enjoyed Most
Great location and very friendly staff.
Maura
10 Feb, 2025
Jamestown, USA
Enjoyed Most
The staff at service is above the unusual. They are friendly, go out of their way to assist,and seem sincere on wanting their guests to have a great experience at the hotel. I highly recommend,
Other Comments
The FM.hoyel.is in a terrific location I. The center of historic Charleston. This is the second time I have brought bicycles in the month of January. Its a great time to go before lots of traffic descend on the city making biking difficult. Also January is the month the Visitors Center sells discounted tickets to see about a dozen old homes and museums for just $35. When each museum is typically $15-$20 this is fantastic savings. Parking is expensive in Charleston so using bikes is also a cost savings. We parked our car the day we arrived and didn't move it until we exited the city three days later.
Leslie
30 Jan, 2025
Bolivia, USA
Enjoyed Most
We feel that we were given the "travelzoo room". Lowest floor by the stairwell. Very noisy. Toilet did not flush. Fridge was leaking. Smoke detector went off our last night in the early morning hours. Our view was of a brick wall. But great location and our first time out without kids so we really did not make a fuss about it.
Other Comments
Smoke detector went off our last night in the wee hours of the morning. Took us awhile to get it down and make it stop beeping. Very loud by the stairwell. Toilet did not flush all the way. Other than that it was great!
Jennifer
18 Nov, 2024
North Charleston, USA
Enjoyed Most
The staff is friendly. The room was very nice but the bathroom was very small. I wish that there was more affordable parking options. Parking was almost 1/5 of our total bill. This is a consideration for future visits. The breakfast buffet was quite extensive but the food was barely warm. Breakfast ordered off menu was hot and delicious.
Other Comments
Sylvia in the Swamp Fox restaurant was exceptional. She anticipated our every need. A true ray of sunshine.
Karen
14 Jan, 2025
Naples, USA
Enjoyed Most
Nice hotel, loved the lobby and old ambience feeling
Steven
11 Dec, 2024
Canton, USA
Enjoyed Most
We were very impressed with the hotel and staff. Our room was very comfortable and we had plenty of space. Our wine and truffles were excellent as was the buffet breakfast the following morning.
Other Comments
Sylvie waited on us in the Swamp Fox restaurant at breakfast and she was outstanding. She was very friendly and her service was excellent. She went above and beyond when she gave us a "to go" package of water and pastries for our road trip. We highly recommend the Francis Marion Hotel and the Swamp Fox restaurant!!
Tom
06 Dec, 2024
Mobile, USA
Enjoyed Most
Bathroom is very small. Everything else was excellent. Very clean and staff was great as well.
Other Comments
The Swampfox restaurant is very nice. Breakfast was outstanding and the waitress (Sylvie) was the best I've ever had.
DARYL
17 Dec, 2024
Conway, USA
Enjoyed Most
Staff was excellent. Some of the most courteous we have ever experienced.
Other Comments
The breakfast buffet and the shrimp and grits are excellent the Swamp Fox restaurant.
Donald
20 Dec, 2024
Flagler Beach, USA
Enjoyed Most
Thischarming hotel is in downtown Charleston. Perfect location for touring all the sites.
Sharon
30 Nov, 2024
Greensboro, USA
Enjoyed Most
The hotel is centrally located so it is very convenient. It is very old. The lobby area is nice, however, the rooms are old and need refurbished. The bathrooms really need updated. There isn’t even a place to hang your towel. I question if the travelzoo deal gives you the worst rooms in the hotel. The breakfast was lovely , the wine and truffles delicious ; the spa credit useless to us so went unused. I would stay again only if I couldn’t find reservations elsewhere.
Lisa
14 Dec, 2024
Kernersville, USA
Enjoyed Most
Great! Loved it.
Kristen
10 Dec, 2024
Apex, USA
Enjoyed Most
This was our first visit and we will definitely be back for future visits! Both of us couples booked with TravelZoo and were thoroughly impressed with this fine establishment! Everything about our visit was fabulous! From the fantasitc staff, to the wonderfully delicious, amazing dinner, and the breakfast was phenomenal! With our stay was a tasty bottle of wine in each of our rooms and awesome truffles displayed beautifully on a plate. Box of chocolates on our beds was a sweet surprise. We must definitely return when it is a little warmer, but we really enjoyed our time together in Charleston, at The Francis Marion Hotel.
Melanie
10 Jan, 2025
Myrtle Beach, USA
Enjoyed Most
Beautiful historic hotel in a great location. The staff is friendly and helpful. Also, enjoyed the restaurant. The she crab soup was better than the one at 82 Queen.
Tara
16 Nov, 2024
Mesa, USA
Enjoyed Most
Would not have chosen this place except for Travelzoo deal. Glad I did
Doreen
26 Dec, 2024
Callaway, USA
Enjoyed Most
A wonderful old hotel in the heart of Charleston, walkable to everything with great restaurants and shopping close by. Staff in Swamp Fox restaurant go above and beyond. True southern hospitality!
Nannette
21 Jan, 2025
Katonah, USA
Enjoyed Most
We booked this trip to celebrate my wife's birthday. Charleston is one of her favorite places to visit because of the history and the food. We were able to experience both by booking the Francis Marion. It is by far our favorite hotel in Charleston and we have stayed in quite a few.
Other Comments
The hotel staff was exceptional for their service. Our room was all we expected and we had a great view of the city. The Swamp Fox Restaurant in the Francis Marion provided fantastic food and the included breakfast each day as part of the Travelzoo package was really a great benefit. Our server each morning was a French-Canadian waitress named Sylvie. We had her the last time we came and she remembered our names. Personal service like this is rare but always adds to the enjoyment of the experience.
Darryl
21 Jan, 2025
Simpsonville, USA
Enjoyed Most
Great location. Nice old hotel. Breakfast was a highlight. Ask to sit in Sylbie's section. She will light up your day with her French cheerfulness!
Robert
21 Jan, 2025
Waxhaw, USA
Enjoyed Most
Friendly staff, location is great, very close to Charleston’s must see places, and tons of restaurants to eat.
Consider valet parking instead of next door garage…very convenient and could be cheaper.
Christian
01 Jan, 2025
Phoenixville, USA
Enjoyed Most
Have visited Charleston several times but this was our first visit to the Frances Marion. Beautiful hotel, excellent service by hotel staff, would definitely stay again. A special shout out to Sylvie in the Swamp Fox restaurant. She was delightful. Even packed us a little snack for the trip on the morning that we left!
Scot
16 Sep, 2024
Fort Pierce, USA
Enjoyed Most
We love the historic nature of this hotel. Staff is always outstanding. Breakfast buffet is very good.
Carolyn
15 Nov, 2024
OCEAN ISL BCH, USA
Enjoyed Most
Excellent experience. People were all helpful, cheerful and friendly and made the job look easy. Rooms were clean and comfortable; and spacious. (However, the bathroom was small, with little counterspace.)
Swamp Fox restaurant food and service were very good. Very good supper, server Andrew is excellent. Breakfast buffet was sumptuous, Christina is also excellent.
Special shoutout for Karen in Housekeeping who is VERY helpful and considerate. I want her every time.
Front desk was courteous, helpful, cheerful and efficient, especially Julie.
Will return, for sure.
Robert
05 Nov, 2024
Peachtree Corners, USA
Enjoyed Most
Excellent. I would definitely recommend and stay here again.
Other Comments
As others have commented, the hotel rooms could use a bit of refresh - chipped paint, worn carpeting....but the ambiance, location and great staff made it a great stay.
LoisAnn
31 Oct, 2024
Madison Heights, USA
Enjoyed Most
Although the staff / service was good for the most part, the person on duty at check-in did not offer our vouchers and other amenities until asked, When asked, they had to check with a supervisor to find out what to do. At the restaurant, we ere told by the hostess that the vouchers were for the buffet. The buffet had a good selection and the excellent wait staff did offer to bring us coffee and juice.
Other Comments
It is in an excellent location. It does offer that old world charm and the staff is excellent. The parking is easy with the garage right next door. Valet parking is also available. Overall the room could use some freshening.
James
01 Nov, 2024
Hartsville, USA
Enjoyed Most
We met friends at hotel who we met while cruising. It was our first trip together since meeting on board. The hotel was a grand old hotel and the staff was exceptional from the desk to waitresses to bellmen Concierge help was excellent with their advice. We enjoyed our daily breakfast buffet as well as other meals. The afternoon cookies and infused water provided a treat after a day of sightseeing. It was a well maintained and clean hotel.
Christine
14 Sep, 2024
Montgomery Village, USA
Enjoyed Most
The Francis Marion Hotel clearly places a great emphasis on service. From the front desk to the valet to the bellman to restaurant servers to housekeepers; all are excellent. The hotel lobby and the rooms are beautiful. 4 stars for the room because the bathroom was tiny.
Other Comments
The breakfast buffet was very good, as was Dorothy our server.
Leslie
16 Sep, 2024
Blythewood, USA
Enjoyed Most
Great location on King Street with convenient parking. Staff was courteous and very accommodating. The Southern breakfast buffet which was included was very good. The refreshed rooms were nice. Bathroom was small and not updated. Overall experience was very nice and pleasant.
Terri
09 Nov, 2024
Wickenburg, USA
Enjoyed Most
Get away for my birthday Lovely old hotel Nice experience.
Other Comments
Restaurant in the hotel was very nice. Since it was rainy, we never had to leave. Very relaxing. Great breakfast buffet with very attentive service from Miss Sylvie
Jean
10 Sep, 2024
Conway, USA
Enjoyed Most
Always love staying here!
Theresa
14 Sep, 2024
N Litchfield, USA
Enjoyed Most
My wife and I love to visit Charleston for its culture, history and restaurants. We have stayed at several hotels in the historic district and return to the Francis Marion again and again for its location and old world style. Anytime we see a stay there offered through Travelzoo we try to get down.
Other Comments
The Francs Marion Restaurant, the Swamp Fox, is part of the Travelzoo offering with breakfast each day during the stay. My wife and I keep saying we need to have dinner there but with so many other fine dining opportunities available, if is difficult to do. If we did, it would be because of one of the staff at the Swamp Fox. Her name is Sylvie and she is just the most delightful person. My wife is a French teacher and Sylvie is French Canadian. Rarely does my wife get to have extended conversations in her ado[ted language and Sylvie indulges her. I can't imagine eating there and NOT having Sylvie wait on our table.
Darryl
20 Aug, 2024
Simpsonville, USA
Enjoyed Most
Parking was very expensive. Always before parking provided by hotel.
faye
31 Aug, 2024
Lexington, USA
Enjoyed Most
Delightful getaway!
Jean
31 Aug, 2024
Seal Beach, USA
Enjoyed Most
This was our first visit to Charleston. The hotel was lovely. Our room was comfortable. The location of the hotel was perfect for walking down King Street and doing a little window shopping. Our buffet breakfast each morning was delicious. The fruit was fresh and the coffee smooth. Our servers were very friendly and accommodating. It was a lovely weekend and we look forward to doing it again.
Denise
21 Aug, 2024
Statesville, USA
Enjoyed Most
Absolutely amazing staff, the wine and chocolates were delicious and a special treat! The hotel is gorgeous, and the breakfast is top notch and plentiful. Highly recommend. This is our second stay, and we will be back if offered by travelzoo again.
Theresa
24 Aug, 2024
Mount Pleasant, USA
Enjoyed Most
Hotel is centrally located and everyone at the front desk was incredibly helpful! We loved the restaurant on sight and was taken great care of by Dorothy our server. I would highly recommend!
Kim
12 Sep, 2024
Renton, USA
Enjoyed Most
Excellent location in walking distance to everything we wanted to see in downtown Charleston. A Walgreens is conveniently located across the street and many dining options, bars, and shops are in very close proximity. Comfortable bed, quiet room, and nicely appointed hotel. Excellent service in hotel restaurant and bar and very good food.
Jason
08 Sep, 2024
Burlington, USA
Enjoyed Most
Great staff and location
Mary
16 Sep, 2024
Cambridge, USA
Enjoyed Most
Excellent location and beautiful hotel
Other Comments
Loved the breakfast each morning and wine and truffle treats
Alison H
01 Nov, 2024
Media, USA