The hotel is lovely and the staff is very friendly and helpful.

Excellent location and friendly staff . Our room was nice But it could use a fridge & more plug connections

My daughter and I had a great visit here! The location is wonderful and quieter than hotels closer to the river. The vacuuming and cleaning in the bathroom could have been a bit more thorough but it is an older property and I could tell that care is taken to maintain and clean it. The common spaces were lovely. All the staff were friendly and helpful. The bartender was chill, knowledgeable and skilled with our mocktaiks. It was too cold for us to go in the pool but the area was clean, pool was sparkling and it was a quiet, comfortable space. The breakfast restaurant was awesome, fresh, and fast. A fantastic latter and made to order breakfast sandwich. We had a but of trouble getting the smart tv aspect to work but we just decided on other activities and I’m sure they would have helped us if we had asked. Our bedside lamp did not work and the fixed it promptly. I only wish there had been a fridge in the room.

Th hotel is well appointed and well staffed. The rooms are typical for an older hotel (a bit on the small side) but overall this was a great place to stay.

Valet

When we first arrived (3/19/25), we were assigned a room on the 13th floor. I informed the front desk staff , that i would like to be assigned a different floor and she just looked at me. Never said a thing, so my wife asked me to let it go. Upon reaching the elevators, I allowed another guest to go in front of me, as I entered the elevator, the doors shut on me. I was pulling my luggage behind me and the elevator door struck my elbow area and didn't reopen. The other guest had to intervene, I am now in extreme pain. We reach our room, and are greeted by a large roach, then A/C sounds like a motor train. We have to leave the room so I can get my mind off the pain. Upon leaving the hotel, I receive a text from "Raven" from the hotel greeting me and ask if everything was ok. I respond and explain everything in a reply text. She never responded. My wife and I go on our way and look for a pharmacy for some pain pills, Icy/Hot and a sling for my arm. Next morning I receive another text from "Raven". Again I text her the problems and also tell her that I am no in a Sling. A "Kathy" replies and tells me that she will send an engineer to look at the A/C issue. Completely ignoring my injured elbow (arm) and elevator noise. We check out on Friday(3/22/25). My whole 3 day mini vacation spent in pain and never a restful sleep. We finally reach our hometown in Texas and now trying to make an appointment with my Doctor for x-rays and treatment

My husband and I had passed through Savannah on numerous occasions, but we had never truly explored its beauty and history. The Desoto was beautifully appointed, situated in the heart of the city, and historic. On the east side, we walked to explore the river, shops, and restaurants. On the west side, antebellum Savannah awaited with the most incredible residential area; it was magical, particularly Jones Street.

The Desoto Savannah had everything going for it, but perhaps the most memorable was the true Southern hospitality of its staff. We have traveled abroad and domestically for decades, but we have never stayed in a place where the staff was kinder, more attentive, friendlier, professional, and willing to augment our stay by any way possible.

One night quick first visit to Savahanna while passing through. Will return!

A small fridge in the room would have been appreciated.

Beautiful view towards river!

We traveled with an 8lb. Yorkshire Terrier and were STUNNED at check in to find out we had to pay an additional $150 for him! Non-refundable. We travel all over with a dog and the usual fee is $50. Can’t afford to return.

This is my 4th stay at the DeSoto. I can't imagine staying anywhere else while in Savannah. The location is perfect and the staff is always so friendly. My only complaint is the lack of chairs on the balcony.

The rooms were clean and bed was super comfy.

Great location and service!

We had a beautiful room overlooking the city. When we arrived three hours before check in to ask if we could store our luggage, they let us check in early, which was hugely helpful. The staff were all really nice, and the location can't be beat - right in the middle of the historic district and an easy walk to the riverfront.

The location is great and even though the 1540 Restaurant was completely booked, they recommended two places a block away which were very nice for dinner. Will go back.

Great location!

While my stay was positive and the cost was good, there was an issue with check-in due to communication between Travel Zoo and the hotel. I received a confirmation email upon booking the hotel, as well as a follow-up email about a week before my stay which confirmed that the hotel had been notified of my reservation. However, the hotel did not have record of my reservation under my name or booking number. They were able to book my stay separately at the same rate as Travel Zoo. I did ask where the breakdown in communication was, and they said it was with Travel Zoo not notifying them of the reservation.

Location was great

Fitness facility & pool area was very sad & lacking. TV in our room was tiny, old & damaged. Had to run fan entire time to partially drown out loud sounds in next door room & elevator. Rude staff in lobby scolded me for drinking too much infused water. “1 cup per guest”. It’s water! Just put more in the dispenser!

We had a great visit to Savanna. We walked everywhere in the city. The shady squares provided a respite from the heat. The food was great and the city’s diversity was the icing on the cake.