Ludlow
£135—17th-century inn in 'England's loveliest town'
The Feathers Hotel
Why We Love This Deal
The Feathers Hotel has a striking Tudor facade, ornate ceilings, and cosy interiors. It is in Ludlow, described by John Betjeman as "probably the loveliest town in England". Overnight stays are £135, including £30 per person to spend in the hotel's restaurant.
What's Included
- Valid Sunday–Friday until 30 April, 2025. Saturdays are £30 more
- An overnight stay for two people in a Classic Queen room
- Full English breakfast (worth £15.95 per person)
- £30 per person dining credit in the Plume@Feathers restaurant (food only)
- Stay overnight in a Deluxe Super King room for £165
- This is a non-refundable rate. Cancellations are not permitted
Enjoyed This
(See All 527 Member Ratings)
"We throughly enjoyed our recent stay at the Feathers Hotel. We had a lovely welcome from the staff at reception. Our room was warm, clean and comfortable. The food was delicious and the service overall excellent"
Paul
29 Feb, 2024 - Swansea, UK
Why We Love This Hotel
- There are almost 500 listed buildings in Ludlow. With its "incredible Jacobean facade" (The Daily Telegraph) the hotel is among the most recognisable.
- The property was built in the 17th century. It has feather motifs adorned on its exterior, a tribute to the Prince of Wales.
- Use your dinner credit in the Plume@Feathers restaurant, recently awarded an AA Rosette.
- Learn about the town's history at Ludlow Museum, Ludlow Castle, and St Laurence's Church. They are all approximately five minutes' walk from hotel.
- The hotel is five minutes' drive from the borders of the Shropshire Hills National Landscape.
- For panoramic views over the castle and town make for the Whitcliffe Common Nature Reserve. It is 20 minutes' walk from the hotel. The town is also a great base from which to explore The Welsh Marches.
Amenities
General
- Bar
- Restaurant
- Pet-friendly
- 100% smoke-free
Services
- Front desk (24 hours)
- Security (24 hours)
- Pillow menu
- Room service (limited hours)
- Business center
- Safe in reception
Room amenities
- Central heating
- Coffee- / tea-making facilities
- Fridge
- Iron and ironing board
- Safe
- Sitting area (in some rooms)
- TV
Internet
- Wi-Fi throughout (complimentary)
Bathroom
- Hair-dryer
- Separate shower
- Toiletries
- Bathtub or shower
Parking
- Parking (fees apply)
Accessibility
Some accessibility features may not be available in all rooms. Please coordinate with the hotel directly before booking.
- Accessible bathroom (in some rooms)
- Accessible parking
- Accessible path of travel
- Accessible restaurant
- Facilities for guests with special needs
- Roll-in shower (in some rooms)
- Wheelchair accessible
Policies
Check-in:
Standard Time is 4pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests: Extra beds are not available.
Pets:
Supplements are not included automatically in the total price and will be charged directly by the hotel. Only small pets are allowed on request and will be charged at 10 GBP per pet per day.
If you require a pet-friendly room, please contact the hotel directly before booking.
Fees: Car park fee: £7.50 per night.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(527 Member Ratings)
(527 Member Ratings)
Ratings & reviews reflect verified member feedback for The Feathers Hotel over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for The Feathers Hotel over the past 15 months.
4.3
Ambiance
4.8
Location
4.3
Rooms
4.4
Quality of Service
4.3
Value for the Money
Enjoyed Most
Very comfortable stay. Right in town so near to all shops and castle. Enjoyed breakfast.
Other Comments
Couldn’t get in their car park as full when we arrived so parked on road . Free until 8 am so had to get up early to move the car to car park which was a bit annoying
kim
30 Dec, 2024
Cheshire, UK
Enjoyed Most
As always the staff are so well trained in their work, the food excellent and the room a delight to stay in.
Jennifer
24 Dec, 2024
Manchester, UK
Enjoyed Most
Great location. Staff were helpful and pleasant
Other Comments
Our room had an odour of sewage. We had no fridge and no water provided.
Breakfast was very slow and not as good as last time.
Laurence
15 Dec, 2024
Prenton, UK
Enjoyed Most
This was the third time this year that we have enjoyed a night at this hotel,no complaints whatsoever regarding staff,food, drinks, or cleanliness.
It’s a very old building full of quirks and character,looking forward to staying here again in 2025.
Peter
24 Dec, 2024
Not stated, UK
Enjoyed Most
Lovely room in centre of town. Food very good - the whole package great value. We hope to book again.
Deborah
21 Dec, 2024
Witney, UK
Enjoyed Most
All staff friendly & helpful
Graham
18 Dec, 2024
Betws-y-Coed, UK
Enjoyed Most
Good location, friendly staff and the bedroom was comfortable.
Evening meal & breakfast were good
Maggie
05 Dec, 2024
Bourne, UK
Other Comments
There were problems with the restaurant both for dinner and breakfast - there had been a Christmas function in another part of the hotel and this seemed to take preference over the hotels actual guests. Several guests waited in excess of half an hour for restaurant service on the evening and for breakfast guests were asked to specify precise times for their breakfast - not particularly what you want when on a break. Staff seemed very stretched - have noticed a decline in service over the past several years we have been going to the hotel. This will be our last stay.
Grahame
15 Dec, 2024
Huddersfield, UK
Enjoyed Most
The outside appearance and the location.
Other Comments
Hotel decor was old fashioned and was like something from the 70's, shabby, drab colours and very uninspiring (despite the hotel being refurbished not too long ago). Not at all inkeeping with the outside of the hotel. I expected rich red curtains and carpets, leather chairs and chintzy cushions. There were no comfy chairs - all hard bucket chairs. Chipped paintwork in the bedroom and hall ways, cheap bedroom curtains and tatty bed throws. The hotel lounge and dining room was very very cold throughout my stay. The log fire kept going out and staff didn't bother to do anything about it - I had to keep asking.......and even then they weren't able to make a decent fire and it went out. Christmas decorations were very poor indeed, no Christmas atmosphere or twinkling lights. Staff were ok but weren't overly friendly or made you feel particularly welcome. They were clearly there to "do a job" and get paid. Food was average at best. The overall visit was very disappointing and quite frankly embarrassing as I'd taken my elderly mother there as a Christmas present. I certainly won't ever consider returning or recommending this hotel. They need to take a look at the Lygon Arms and Broadway Hotel in Broadway.......that's how the interior should decorated in an old property.
Diana
15 Dec, 2024
Oldbury, UK
Other Comments
Lovely visit as usual. Food excellent. Staff very friendly and helpful
Stephen
12 Dec, 2024
Mold, UK
Enjoyed Most
Comfortable , welcoming hotel in a great location. We enjoyed the hotel , castle and the church. Thank you
Yvonne
07 Dec, 2024
Coventry, UK
Enjoyed Most
Very nice hotel in a great location. Food excellent and the staff are keen and willing. Recommended
Paul
11 Dec, 2024
Stockport, UK
Enjoyed Most
Lovely place rooms are good. Food was nice but the drinks at the bar were well overpriced. Go across the road and they are almost half the price.
Kevin
06 Dec, 2024
Llanelli, UK
Enjoyed Most
Evening meal was good.
Other Comments
Window blew open in the night in a storm and we could not shut it meaning I did not sleep due to the wind abs the rain No bulb in bedside lamp. Lumpy pillows. No gluten free bread even though booked as a coeliac. Understaffed resulting in slow service.
Bronwen
08 Dec, 2024
Tewkesbury, UK
Enjoyed Most
Made to feel welcome by the staff. Bedroom spacious and clean, but a little bit on the cold side for my partner.
Evening meal and breakfast were both exceptionally good in quality and quantity
ADRIENNE
26 Nov, 2024
Bridgnorth, UK
Enjoyed Most
The staff were friendly and helpful, especially the housekeeping personnel. And our complaints about the food were dealt with positively and politely by the management.
Obviously, staying in such an historic place has its own charm and we liked the overall atmosphere.
Other Comments
The room was very cramped - yes, we were on a deal break but didn’t realise the ‘cosy’ room would be quite so small. Also, the bathroom extractor fan was very loud and noisy.
The evening meal was ok but not value for money - £24 for a very small piece of fish was not impressive. And the so-called chocolate mousse for dessert was rock solid and not an enjoyable experience.
This was followed by breakfast the following morning where my wife’s boiled egg arrived completely solid. Having decided to go for a poached egg instead we waited for about 10 minutes before finding out that the order had been forgotten.
Friends of ours have stayed before and found the food and service excellent - we feel we were unfortunate that the kitchen didn’t deliver its normal standard for some reason.
John
23 Nov, 2024
Cheadle, UK
Enjoyed Most
OK but not really anything special
Other Comments
Historic pub and it feels it despite £2.7millin refurbishment
Lesley
23 Nov, 2024
Malpas, UK
Enjoyed Most
Room small but bathroom very good. Disappointed there is a charge for the car park. Dining room impressive but the food was only warm. Breakfast could be improved- no pastries available ( before 9 o’ clock), again cooked food was warm not hot. Service could be improved- no refill of coffee.
Janice
22 Nov, 2024
Frodsham, UK
Enjoyed Most
We have stayed here previously & love the central location.
We upgraded to a deluxe super king room ,(212) which was lovely. Right at the front of the hotel with 2 big bay windows. The bathroom was very clean & warm, unfortunately the same couldn’t be said for the room. When we returned from dinner the room was quite chilly but as we were going to bed it wasn’t so bad. However, it was cool again in the morning, the radiators were cold. I did mention this when we checked out & it was noted.
Dinner was very nice, but service was slow. Good choice of breakfast, I had smoked salmon &scrambled egg, which was lovely, my husband ordered full English breakfast. Again the service was slow, when it came it was all
overcooked, but as we’d waited so long he ate what he could.
Despite these issues we would return to the Feathers as the good points outweighed the bad.
Jane
26 Nov, 2024
Ellesmere Port, UK
Enjoyed Most
Thoroughly enjoyed our stay. Everything we wanted was within walking distance.
Stephen
28 Nov, 2024
Stratford-upon-Avon, UK
Other Comments
Only two negatives, room 105 had an unpleasant smell in the bathroom, urine? drain? not sure but needs addressing. Also reception not always manned, on arrival had to wait a while. Apart from that lovely stay.
Angie & Simon
03 Dec, 2024
Kenilworth, UK
Enjoyed Most
The travelzoo deal was good value for money. The restaurant prices in the hotel were very expensive, so travelzoo made it more reasonable
James
24 Nov, 2024
Hayling Island, UK
Enjoyed Most
Lovely oldy worldy hotel, but it had a lift, which is appreciated. Very convenient for Ludlow town centre and castle. Parking is available but the entrance is tight and only available on a first come first served basis. I liked the dogs allowed option but we got nothing for the £10 nightly charge.
Elvira
22 Nov, 2024
South Petherton, UK
Enjoyed Most
Lots of character and central to the town. An absolutely classic hotel
Reg
05 Dec, 2024
Hengoed, UK
Enjoyed Most
Very pleasant overall. Very slow service at breakfast though - you cannot grab a quick breakfast if you are in a rush!
Other Comments
Parking very handy - you have to get there early to secure a space, but that wasn't a problem for us.
Kevin
17 Nov, 2024
Llandudno, UK
Enjoyed Most
Very good. Beautiful hotel, good service. Ludlow is beautiful.
Keith
29 Nov, 2024
Doncaster, UK
Enjoyed Most
Very nice hotel ,staff brilliant ,excellent location
David
22 Nov, 2024
Fareham, UK
Enjoyed Most
A pleasant Sunday night stay. The hotel is well situated in Ludlow with lots of bars and restaurants within easy walking distance. The room was clean and comfortable bearing in mind the restrictions necessary to preserve the integrity of this ancient building. Breakfast and dinner were beautifully prepared and presented. It might help other visitors to know that the Sunday evening menu is restricted to Sunday lunch type meals. Staff friendly and helpful.
Janet
19 Nov, 2024
Kidderminster, UK
Enjoyed Most
Ideally.located for exploring Ludlow. Staff friendly and helpfull.
MRS K
16 Nov, 2024
Dursley, UK
Enjoyed Most
Only one real issue, the dinning hall was cold for evening meal, radiation was not on. Snow outside.
MR G
22 Nov, 2024
Pickering, UK
Other Comments
When we arrived at 4.25 the only option for dinner on the first night was 8.30 which we felt was late. Chose to take our meal credits on our second night at 7.30. We were told that the only free slots for breakfast on the first day were 7.30 or 7.45. We felt this was unacceptable given that we were enjoying a relaxing break! Negotiations finally allowed us breakfast at 9.15 and 9.00. When settling our bill we noticed we were overcharged by £60 When we queried this we were told that the £30pp allowance only applied to dinner on the first night!!! Further negotiations have led us to believe that a refund will be forthcoming! Fingers crossed!!!
Hilary
13 Sep, 2024
Penarth, UK
Enjoyed Most
Unfortunately. There was confusion when we booked in. The booking was made by our friend John Paul Gibbs. They arrived prior to us. When we arrived, the receptionist couldn't find a booking for us. However finally allocated a room, 107. Due to my husbands walking issues this proved diifgicult to negotiate.
Fortunately the House keeper was able to allocate another room. It was the disabled room.
We do not really need to book a room of this standard, but need easy access.
However, the problem was resolved. I would like to say 107 was a nicer room, just the getting to and fro wasthe issue.
John
19 Oct, 2024
Preston, UK
Enjoyed Most
The bed was comfortable and whilst small the room was adequate. The room was very warm at the time of our arrival and we spent an uncomfortable first night until it cooled suitable sor sleek
Other Comments
We found a rather unpleasant smell of fish in the lobby on.arri though it did dissipate during our stay. The registration process was rather chaotic too. The food in the restaurant was quite nice, but could have been hotter and like the drinks was expensive for what it was.
John
19 Oct, 2024
Preston, UK
Enjoyed Most
Enjoyed our stay.
One thing that does need improving is the speed of service in the restaurant, far too slow. For example replenishing food, juice and cutlery at the self service breakfast.
Also, 1 hour wait inbetween starters and main course at evening meal.
Other Comments
Friendly staff
David
15 Nov, 2024
Sutton Coldfield, UK
Enjoyed Most
I enjoy the comfort and history at this old coaching inn...peaceful and good food and service. The staff do their best to fulfil all my needs. Good to be back in this fine Shropshire town
Other Comments
Being a very old building, there are quite a lot of stairs to negotiate. My room this time had a very low-set toilet...not so good when knees etc not as good as they were. Added payment for parking a bit of an imposition also.
Dr Susan
06 Oct, 2024
Kenmore Hills, QLD, Australia
Enjoyed Most
the facade
Other Comments
I expected lots of original features inside the hotel and there were not. The bedroom was supposed to be delux and it was not, The restaurant was not very good, the breakfast was lacking fresh fruit, they often ran out or croissants, the orange juice was awful, one packet of biscuits per room per day, this should have been one each and there car park was inadequate for the number of rooms. I carry a disabled passenger so it was not an option for me to park on the outskirts of town so we did not go out for fear of not being able to park the car.
beverley
08 Nov, 2024
Birstall, UK
Enjoyed Most
Excellent food though service was a bit slow both in the evening and at breakfast. Room was clean and comfortable though we didn’t realise the radiator was on and this made the room uncomfortably hot for sleeping.
Other Comments
Excellent location. Hotel car park convenient but expensive. Public car park 3 minutes walk and half the price.
Frank
12 Sep, 2024
Loughborough, UK
Enjoyed Most
Easy check in. Nice atmosphere. Food lovely
Other Comments
Would like free parking
sylvia
25 Sep, 2024
CheadleGatley, UK
Enjoyed Most
Good experience great dinner but breakfast poor by comparison
Dominic
01 Oct, 2024
Reading, UK
Enjoyed Most
A pleasant hotel in a fantastic location. The rooms are small, but well appointed. Our room was let down by a lack of easy maintenance- a badly scratched bathroom door and peeling paint would be an easy paint job. Food was very good and dinner staff very efficient.
Other Comments
The hotel had no record of our pre- payment.
Charlotte
13 Nov, 2024
Richmond, UK
Enjoyed Most
The tiramisu cocktails were lovely. The hotel is in a great central location for exploring Ludlow.
Other Comments
Pretty well everything. The external hotel facade / location was the highlight of the trip. The internal areas of the hotel were stripped and charmless. The staff all looked like they didn’t want to be there - apart from the lovely girl that served our cooked breakfast. The room was cramped , the bathroom floor and shower head in dire need of replacement. The windows were filthy with half the secondary glazing missing. A charmless place - so disappointing.
Jane
06 Nov, 2024
TarporleyTarporley, UK
Enjoyed Most
Excellent position and onsite parking, if car park is full the public car parking is just around the corner and is free 1800-0800 hrs, daytime rates very reasonable. The hotel is an extremely interesting historic building and is very clean and welcoming. The staff are excellent, friendly and helpful. The rooms are very comfortable clean and well appointed. The food is excellent with a good menu. All in all an excellent stay.
Michael
17 Sep, 2024
St Helens, UK
Enjoyed Most
Wonderful 2 night stay
Chris
22 Sep, 2024
Manchester, UK
Enjoyed Most
Great staff all very helpful and pleasant. Superb breakfast
Other Comments
Our newly re=furbished room was great apart from the bathroom towel rail which was very hot and could not be adjusted or turned off and bedside lights were hopeless for reading
Roger
18 Oct, 2024
Great Bedwyn, Marlborough, UK
Enjoyed Most
Lovely Hotel service in restaurant slow. All young staff and seemed to have been train inadequately. Kept walking past tables that had finished items but ignored them.
Other Comments
None
Arthur
13 Sep, 2024
Knutsford, UK
Enjoyed Most
Good location. Large clean room and bed. Good breakfast.
Bill
13 Jul, 2024
Torquay, UK
Enjoyed Most
Very good hotel. A little hot in our bedroom. Bathroom excellent. Lounge bar area and restaurant very comfortable and dinner was good.
Other Comments
Breakfast disappointing. Pastries and fruit had run out and were not replenished. Would recommend taking one of the early slots for breakfast.
Linda
09 Nov, 2024
Llanelli, UK
Enjoyed Most
A relaxing couple of days
Jill
24 Oct, 2024
Devizes, UK
Enjoyed Most
Loved the hotel. Loved Ludlow
Paul
23 Sep, 2024
HYDE, UK
Enjoyed Most
From checking in, to checking out our stay at the Feathers was lovely. The place is a magical step back in time with all the modern comforts you would expect from a good hotel. The restaurant was excellent and the service was very personable. Even when we arrived back from a long wet walk to find the lights were not working in our room, one word with reception and the problem was fixed in minutes.
Tony
17 Oct, 2024
Preston, UK
Enjoyed Most
The staff were friendly and helpful.
Other Comments
We had room 133, we had a horrendous noise which we think may have been from an extractor fan in the kitchen, even with the window closed it was very loud, I was unable to get to sleep until it stopped (around 10.45 pm ) and I was woken by it at 5.45am. I wouldn’t want anyone else taking up your offer to be given that room or any other room affected by this noise.
Also my husband ordered a sirloin steak (£31) asked it to be medium/rare, it came very nearly raw and with gristle running through it, he managed to cut away the gristle and he did eat it, I couldn’t have eaten it……when the waitress asked if everything was ok, my husband explained the issue and said don’t worry 8 have eaten what I could. She came back and said she had spoken to the chef and he (only him) could have a free coffee…..we felt that was a pittance, they would have been better offering nothing….
Pamela
13 Sep, 2024
Salisbury, UK
Other Comments
Cashless for purchasing beer ,it an intrusion on my privacy I won’t go back if it’s cashless and I will cancel all future booking if it’s cashless
Gareth
23 Sep, 2024
Ammanford, UK
Enjoyed Most
Attentive staff.
Joy
21 Sep, 2024
Leicester, UK
Enjoyed Most
Ludlow is a lovely place to stay, so pretty with independent shops, lovely eateries/coffee shops and plenty to see
Other Comments
The hotel was a pleasant place to stay, and had recently been refurbed. Our room was a good size, but there was an unpleasant smell of drains.
Susan
26 Sep, 2024
South Shields, UK
Enjoyed Most
Pleasant hotel to stay in. We paid extra for a deluxe room. Room small but adequate and comfortable.
Other Comments
Parking at the hotel is now £7.50. This was not mentioned on their website.
E
10 Nov, 2024
Abergavenny, UK
Enjoyed Most
All was good, except the dinner. Not as expected, poorly executed, and not as per the menu at the time of booking. But service made up for it. Pints were charged at London rates, £7.50 is excessive.
Carinda
23 Sep, 2024
Milton Keynes, UK
Enjoyed Most
Quirky and very old hotel in parts. Staff were good and helpful. Food VG. Excellent location near town centre
Other Comments
We walked and cycled everywhere. Plenty of buses if needed
Jeremy
25 Oct, 2024
Blandford Forum, UK
Enjoyed Most
Clean, comfortable rooms, & friendly staff. Good food in the restaurant, although not many choices for vegetarians on the dinner menu.
Other Comments
Hotel initially tried to overcharge for stay. The food allowance had not been factored in correctly. This was reduced when queried, but it was difficult to check whether we had gone over the food allowance, as this is not itemized on the bill.
Stephen
07 Nov, 2024
Stockport, UK
Enjoyed Most
One night stay, very enjoyable. Excellent comfortable bed. Meal in restaurant was also very good as were the staff.
Amanda
02 Nov, 2024
Oakham, UK
Enjoyed Most
Food good great location staff very friendly hotel clean and tidy
Paul
10 Nov, 2024
Solihullbirmingham, UK
Enjoyed Most
The hotel and meals we had were lovely.
Other Comments
The Feathers Hotel is a good location for visiting Ludlow as it’s in the centre itself and within easy reach of everything. The ambiance of the hotel is all it could be.
Barbara
22 Sep, 2024
Manchester, UK
Enjoyed Most
NA
Gary
07 Oct, 2024
Croydon, UK
Enjoyed Most
Not really
Other Comments
Restaurant service was poor. Room and many common areas jaded.
Peter
26 Jul, 2024
Willagee, WA, Australia
Enjoyed Most
nice location, easy parking.
Other Comments
Car park not too big - looks like it could fill up on busy days
kevin
13 Jul, 2024
Dunstable, UK
Enjoyed Most
Thoroughly enjoyed the stay
Patrica
11 Aug, 2024
Telford, UK
Enjoyed Most
Excellent stay with professional and helpful staff who couldn't do enough. Breakfast and dinner where to good quality.
Colin
08 Aug, 2024
Bootle, UK
Enjoyed Most
We had a lovely three nights at this beautiful old hotel. The staff were all friendly and efficient, the evening meal was delicious and so to were the breakfasts. We hope to return.
sandra
11 Aug, 2024
Nottingham, UK
Enjoyed Most
Check in was efficient. The room was mode and well thought out. The food offering was excellent and very tasty. The serving staff were professional and friendly. An excellent stay. Just beware of the very restricted at park.
Bob
06 Aug, 2024
Lincoln, UK
Enjoyed Most
Bathroom was quite nice and many of staff were helpful.
Other Comments
The bedroom was dingy. No room phone to connect to reception. No dressing table or equivalent. Ramshackle wardrobe. Room safe didn't work and nobody seemed able to fix it. Service in the restaurant was poor. Waited an hour and a half for our main course at dinner on Friday evening. People coming later were served before us. Food generally expensive and portions often very small.
Pamela
22 Aug, 2024
Liverpool, UK
Enjoyed Most
Location, nice big bathroom, some was the staff were polite and friendly
Other Comments
I booked this experience for my daughter and her partner, as they were travelling to Cornwall. They had a table booked in the restaurant and they awaited 1.5 hours for their food. They did not spend all their credit which I hope it will be returned. In the morning, my daughter just lifted the bed sheet and the mattress was in an absolute disgusting condition, stained and dirty. We could submit photos.
Ramona
01 Sep, 2024
Newark, UK
Enjoyed Most
Excellent service and food prime position in the center of the town
Michael
03 Sep, 2024
Cheadle, UK
Enjoyed Most
Service for dinner was extremely slow. Being on a main thoroughfare the room suffered noise from heavy vehicles early in the morning. Lack of air conditioning meant the room was quite stuffy. The bed was comfortable and shower was good for such a quirky old building. There was loud head banging music til midnight which affected our sleep.
Linda
17 Aug, 2024
Huntingdon, UK
Enjoyed Most
Enjoyable stay and very good value . Hotel food was good . . Ludlow is a lovely little town .
Helen
11 Jul, 2024
Nottingham, UK
Enjoyed Most
Very good value for money. Staff friendly and helpful but seemed a bit stressed at times.
Other Comments
Good value. Nice food. Some better bread at breakfast would have been good and butter on my toast with my smoked salmon and scrambled eggs. Good coffee!
Jane
17 Jul, 2024
Derby, UK
Enjoyed Most
The restaurant staff were good despite a number of complaints about the food.
Other Comments
The room was small and very hot despite the window being left open all night. Every movement of the occupants above was heard loudly. Teee was a problem with meal which was eventually resolved but my husband had finished I ate alone.
Paint peeling off bedroom wall by the window.
Rosamund
24 Jul, 2024
Neath, UK
Enjoyed Most
We were lucky to get a car parking space behind the hotel which suited us as we wanted to leave the car on our full day in Ludlow. Everywhere we wanted to visit was in easy walking distance. The availability of restaurants was good too. We enjoyed two meals, one at The Feathers and one at the Church Inn.
Other Comments
We liked our bedroom which was comfortable. On our second day however nobody serviced the room which was a bit remiss.
Catherine
18 Aug, 2024
Rochdale, UK
Enjoyed Most
Great location for exploring Ludlow, lovely hotel with very welcoming friendly staff. Rooms are very comfortable and food excellent both breakfast and dinner, would definitely visit again.
Diane
18 Aug, 2024
Liverpool, UK
Enjoyed Most
First class accommodation and service. Cannot fault it.
Gillian
13 Jul, 2024
Lincoln, UK
Enjoyed Most
Lovely room good facilities even a fan good being as it was so hot good food in the evening and breakfast
Sandra
03 Aug, 2024
Chipping Norton, UK
Enjoyed Most
Great place most of the staff are very pleasant. Restaurant was very good with lovely waiting staff. Young man behind the bar was great too.
karen
30 Aug, 2024
Cheshire, UK
Enjoyed Most
Clean. Good food. Well located. Staff attentive. Service a little slow in the evening and breakfast items kept running out . Car park £7.50 not £5 as advertised.
AD
18 Jul, 2024
Dorchester, UK
Enjoyed Most
The hotel was right in the middle of Ludlow which is a beautiful town. The staff were all lovely and the food at breakfast and dinner was to a really high standard.
The room and the bed were very comfortable and clean with lots of tea and coffee which is important to us
Linda
17 Aug, 2024
Horsham, UK
Enjoyed Most
Room was hot and bit noisy at front of building
Other Comments
Lovely staff
Norma
23 Jul, 2024
Barry, UK
Other Comments
We booked a Junior Suite. The room had a really pronounced sloping floor, which meant the bed also sloped very badly, so much so that you nearly ended up in the corridor. The car park was additional. We were over charged for the wine, and also charged for our meal despite this been part of our travel zoo package.
Lisa
20 Aug, 2024
Dewsbury, UK
Enjoyed Most
Great 17thC hotel. Obviously modernised. Excellent dinner on the first night which was from a set menu with choices as part of the travel zoo deal. This was excellent they obviously have a good chef/ kitchen staff
2nd night was a La carte and this too was very good. I had an unusual choice chicken and girolles suet pudding with some creamed potato and carrot. This was much better than it sounds. !! We were so full that we couldn’t manage dessert. I should have mentioned cheese and rather special biscuits on the first nigh. Worcestershire gold delicious. Breakfasts were very good just the right quantity. Great local sausage . Only minor criticism, we had Côtes du Rhône (£30) on the first night. Not very smooth. We then had chilean Merlot on the second night (£25). Also not very smooth. But really this didn’t distract from two excellent dinners!!
Young staf we’re great particularly a young manager(?) called Grace. She was an absolute bundle of energy and was everywhere when needed. She was very friendly and welcoming —a great asset to this hotel!!
Altogether a great couple of days. ( having read reviews about small room , we did upgrade to a king size bed and larger room. —well worth it , very comfortable )
susan
11 Jul, 2024
London, UK
Enjoyed Most
Ver y pleasant stay staff were very polite and friendly. Rooms were comfortable. Very well located for all sites.
Other Comments
In the restaurant on first day , no new pots available with meal! Service was slow, only one waitress working. On arrival no milk or tea bags in room waiting for delivery. Only small things but not expected. Other than that very pleasant hotel.
Raymond
06 Sep, 2024
Benfleet Essex, UK
Enjoyed Most
I have been visiting Ludlow for 50 years and the Feathers is right in the middle of this wonderful town
Stephen
27 Jul, 2024
Sandbach, UK
Enjoyed Most
Booked a junior suite. Very pleased with room and beautiful bathroom. Just a couple of small niggles which could easily be addressed. An information folder would be helpful and a box of tissues in the room too. My main criticism is the dining experience. Slow service and horrible sticky wooden table. Not dirty but the cleaner they use is not suitable for wooden tables. Change the cleaner or put cloths on tables please.
Anne
01 Sep, 2024
Southport, UK
Enjoyed Most
Excellent food & service in a beautiful olde world setting.
Other Comments
The aged beef and suet pudding with peppercorn sauce was delicious. The beds were comfortable and the walk-in shower was excellent. The Feathers was delightful.
John
23 Aug, 2024
Bingley, UK
Enjoyed Most
Excellent, friendly staff. Food was good. Slight problem with a smell of drains (room 131) which was reduced by sluicing plenty of water down the shower drain. All in all a very pleasant stay.
Other Comments
Great location for exploring Ludlow, which is a beautiful little town and well worth a visit.
Janet
05 Sep, 2024
Millom, UK
Enjoyed Most
A really enjoyable weekend. Hotel location was great, food was lovely and staff were all very pleasant.
Other Comments
We had a room at the front of the hotel facing the main road through Ludlow. It was fine but quite noisy. Car park is very tight.
Paul
07 Aug, 2024
Wrexham, UK
Enjoyed Most
We enjoyed every aspect of our stay. All members of staff were very welcoming and helpful. The room was lovely and clean.
Ian
05 Sep, 2024
Widnes, UK
Enjoyed Most
We tagged this on to a much longer holiday, using it as an interim stop off point en route. The entry to the car park was blocked by a vehicle unloading, so we pulled in opposite and waited for the men to finish. When we entered the car park it was already full and there was little room to manoevre so we could get out. The very helpful receptionist directed us to a nearby Council car park which was about five minutes walk from the hotel. We decided to use that car park for the duration of our stay, saving on the £7.50 per night charged by the Feathers for parking.
Other Comments
It is a beautiful period hotel with friendly staff and excellent food. Room was great - but the lift was out of order, and this would have made it difficult for any guest who had mobility issues. We enjoyed our evening meal on the first night but thought it was over-priced so the £30 per person allowance in the Travelzoo offer was inadequate and we paid an additional £11. But for this we might not have looked for somewhere else to eat on the second night.
Barry
13 Jul, 2024
Attleborough, UK
Enjoyed Most
Experience very nice except the service at tea time was very very slow. Not enough staff I presume.
Janette
09 Aug, 2024
Birmingham, UK
Enjoyed Most
A 2 night stay in Aug, upgraded room. Location was perfect for exploring Ludlow. The room was excellent, good size, comfy bed, excellent bathroom and shower. Breakfast and evening meal were very good, couldn’t fault them.
Other Comments
Don’t be fooled by the tired looking frontage to this hotel. Inside is high standard and interesting for such an old historic building. Creaky floors and long passages and ‘hidden’ rooms added to its charm. Would definitely recommend a stay there.
David
26 Aug, 2024
Loughborough, UK
Enjoyed Most
Lovely big room and bathroom. Quite a few stairs even after using the lift to your floor. Food also good.
Amanda
26 Jul, 2024
Rowley Regis, UK
Enjoyed Most
Yes lots of history but I think they play on the fact that it’s old and certain things need sprucing up.
Other Comments
The restaurant was expensive and the service and food was poor. Waited one and a half hours for our meal ! Apparently there was an issue in the kitchen.
Linda
24 Jul, 2024
High Peak, UK
Enjoyed Most
Comfortable hotel, with helpful staff in a great location for exploring this lovely old town. Good economic other parking available if hotel car park is full.
Karen
11 Aug, 2024
Chelmsford, UK
Enjoyed Most
Lovely time having bed/breakfast and excellent dinner.
Stella
12 Jul, 2024
SOLIHULL, UK
Enjoyed Most
Good value break. Dinner on the first night was excellent. Breakfast not so good. The English breakfast was made up of quite poor ingredients and poorly prepared. All of the staff were welcoming and friendly.
David
12 Jul, 2024
Liverpool, UK
Enjoyed Most
Lovely hotel with bags of character, the breakfast was good quality and plentiful, the service was very slow in taking the cooked order, the evening meal was of good quality and plentiful. The wines were extremely expensive and at £6 a bottle of water it’s best to ask for tap. One of our 3 nights the room service was abysmal the bed was not made ,the coffee sachets were not replenished and the mini fridge was not replenish, fortunately we must have had a different room service person on the last two nights and room was perfect.
Other Comments
I think if you are a patron of the hotel they should provide FREE parking at £7.50 that’s very expensive as the public parking behind the hotel is £4.80 for 24hours
Martyn
12 Jul, 2024
Fareham, UK
Enjoyed Most
Generally the package was good, however the experience in the restaurant at dinner and breakfast could have been better.
At dinner, after being encouraged to have a look at the desert menu, after waiting 25 minutes to see it, we had to request it from another member of staff.
At breakfast we were served a cup of instant coffee and not the advertised caffetier with no explanation.
These may just be staff training issues.
Michael
11 Jul, 2024
Warrington, UK
Enjoyed Most
My friend and I really enjoyed our stay at The Feathers Hotel and would go again another time.
Other Comments
They need to get the light fixed in the lift and my friend would have liked feather pillows instead of the existing bed pillows. Other than that it was wonderful.
Christine
24 Aug, 2024
Pontefract, UK
Enjoyed Most
Everything was fabulous!
Other Comments
All staff went out of their way to provide excellent service.
Andrew
22 Aug, 2024
Gloucester, UK
Other Comments
Booking became a total farce - the new general manager needs to get a grip of the back-office systems.
Surveys should have a zero stars option - the answer to the booking question des not even deserve one star!
Linda
27 Aug, 2024
Nantwich, UK
Enjoyed Most
An anniversary break, friendly staff, lovely atmosphere, great food for dinner, great base to explore are.
Other Comments
Really friendly staff and manager. Great place to stay
Jacqueline
08 Aug, 2024
Ross-on-Wye,Herefordshire, UK
Enjoyed Most
Lovely stay at The Feathers - suite was a lovely size new bathroom with big bath and good shower.
Bed was very comfy. Breakfast had lots of options hot and cold food. The dinner we had included in our deal was from a menu which included fish, burger, steak and desserts to include cheesecake and a cheese board.
Overall a lovely stay at The Feathers.
Other Comments
Parking on site £7.50 per day but worth it for us.
Rebecca
12 Jul, 2024
Kettering, UK
Enjoyed Most
Friendly service and accommodating for our dog
NIGEL
18 Jul, 2024
Nuneaton, UK
Enjoyed Most
Gorgeous hotel and the food was amazing
Other Comments
Our room was small but perfectly formed
Mel
25 Aug, 2024
Skelmersdale, UK
Enjoyed Most
Super location in the centre of the town with parking available although limited. Very well appointed rooms and an excellent restaurant.
John
29 Aug, 2024
Cheadle, UK
Enjoyed Most
Checked in at 5 pm. Asked to choose a breakfast time slot, we chose 8 am otherwise it was 9.30 am. Slots were limited. Would advise to pre-book slot before arrival. Only one other couple having breakfast when we went down, 6 others came at 8.30
I am not a breakfast person so look for fruit and yogurt. Only yogurt on offer was natural. Good choice of Danish on offer, underside needed to be reheated on a metal tray ideally. Bacon undercooked for my liking, but good choice on offer, if you like a cooked breakfast.
Room had a fridge and fan, which was nice as it was very warm when we stayed
Bathroom and bedroom adequate
Bathroom door when opened, a little close to toilet for my liking
Bedding adequate
Room was a little masculine for my taste
There was an ironing board and iron if needed in wardrobe, which limited hanging clothes
Other Comments
Restaurant staff was very pleasant
Nice seating area to have a drink and unwind
Close to railway station and castle
Lift
Travelzoo Offer was a good deal, with breakfast and £30 to spend towards evening meal
Evening meal was OK for a one night stay
Andrew
20 Jul, 2024
Melton Mowbray, UK
Enjoyed Most
A complicated accounting system whereby they debit one's card for any extras £20pp and then it takes a few days to equal out the balance through the banking system. I had to ring the hotel for clarification.
Sandra
15 Jul, 2024
Worcester, UK
Enjoyed Most
We stayed there from Monday to Wednesday had Breakfast and evening Dinner.
We enjoyed the ambience of the rooms, the bed was very comfortable and big. The bathroom modern and clean with a good shower
Jantina
29 Aug, 2024
Dronfield, UK
Enjoyed Most
Good value for money. Amazing room. Centrally located. Delicious food.
Other Comments
The staff were very helpful
Melanie
27 Aug, 2024
Birmingham, UK
Enjoyed Most
Good sized room, comfortable bed, decent size bathroom, only drawback was the traffic noise outside the room early morning
Andrew
09 Aug, 2024
Plymouth, UK
Enjoyed Most
Receptionist, waitors and waitresses very good.
Other Comments
Food quality did not match the prices being charged. English breakfast was tiny, 1 egg, 1 hard rasher of streaky bacon, 1 sausage, 1/2 a piece of black pudding (crescent not round), 1 small pot of beans ( same pot size a brown sauce was served in), 5 mushrooms, 1 hash brown and 1/2 a tomato. For this they were charging £12.95 (£14.95 for non guests). The man in charge of breakfast service was rude towards the waitresses, did not say please or thank you when asking them to clear tables.
Tables were very sticky.
Phillip
17 Aug, 2024
Beverley, UK
Enjoyed Most
The Hotel is very nice and although they are dog friendly, we felt a little out of it, not allowed in the restaurant with our dog and put in another room away from the restaurant. So by the time our food arrived it wasn’t very hot. Our room was at the back of the hotel and although very nice, we had the kitchen extractor fans running from early morning until 10:30ish at night.
Other Comments
The staff were very pleasant and welcoming and professional, except on our first morning when we came down to breakfast. One of the young servers gave us both and the dog a dirty look as though we shouldn’t be there. Felt a little uncomfortable.
Denise
17 Jul, 2024
Clitheroe, UK
Other Comments
Food. I had to return my food twice. Chips were burnt time, chips raw next time and fish smelt awful. 5 tables returned their food for a variety of reasons, one had plastic piece in fish. Breakfast was smoked bacon which I don’t like, and it was streaky bacon! Thought this was a decent hotel. Sausages way to strong taste of herbs. Left most of it. Clearly buying less quality food and serving cheap food to those on a voucher
Jane
24 Jul, 2024
Stafford, UK
Enjoyed Most
Particularly pleased chef was able to accommodate my specific dietary requirements
angela
18 Aug, 2024
Chipping Campden, UK
Enjoyed Most
Amazing staff, food good loved the town
Other Comments
None
bill
11 Jul, 2024
Sutton Coldfield, UK
Enjoyed Most
Good ambience, great food, friendly staff. Really enjoyed our stay and will be back.
Janet
12 Dec, 2023
LLANFECHAIN, UK
Enjoyed Most
Frontage was pretty (like most Ludlow). Best plan is look at the Feathers Hotel front but sleep in cheaper and better options nearby.
Other Comments
'Premium room' 141 was close to a kitchen extractor noisy from 7.30am to after 10.30pm. Choice was close door to reduce noise but accept hot & stuffy room OR open door for air and get intrusive loud droning noise Fr
Brian
26 Jul, 2024
Bradford-on-Avon, UK
Enjoyed Most
I was was pleased with the room but service in the restuarant was slow. Choice was limited and when asked if all was well I told the waitress the soup wastoo spicy for me but she did not offer an alternative in fact she did not comment at all.
Other Comments
I also booked lunch at this hotel with Travelzoo but was directed to a special menu for Travelzoo customers which I felt was disappointing. If this hotel uses Travelzoo to attract customers this behaviour would not recommend them.
Catherine
30 Aug, 2024
Wallasey, UK
Enjoyed Most
Too quick to charge extras.
Elizabeth
20 Jul, 2024
Manningtree, UK
Enjoyed Most
Loved it and Ludlow is a beautiful town.
Other Comments
Staff were brilliant. They make a fabulous gin martini.
Dean
21 Aug, 2024
Derby, UK
Enjoyed Most
Really relaxing 3 day stay. We really loved Ludlow and would absolutely go back.
Alison
18 Aug, 2024
Dalton-in-Furness, UK
Enjoyed Most
We very much enjoyed our stay.
Robert
01 Mar, 2024
Clitheroe, UK
Enjoyed Most
Beautiful quirky old hotel but rooms were modernised and very clean
Other Comments
Limited menu for the evening meal but the food was beautiful
Elizabeh
14 Jan, 2024
Wirral, UK
Enjoyed Most
Lovely food, comfortable rooms
Helen
02 Dec, 2023
Cardigan, UK
Enjoyed Most
Stayed for 3 nights in January - we couldn't ask for anymore (other than a free carpark and a gym!) but the hotel was refurbished beautifully, the room was lovely (and quiet), the restaurant areas were relaxing, food was good - including the best roast dinner we have both ever had, staff were friendly and efficient and it was right in the mix of the town.
The building was stunning, as was all of Ludlow, with lots of lovely walks to do, plenty of choice for good eating and local shops.
Sharon
31 Jan, 2024
Henley-on-Thames, UK
Enjoyed Most
The hotel has benefitted from a recent refurbishment. Our bedroom and en-suite were lovely. Great meal in the restaurant with friendly and attentive staff. A problem with the shower was resolved satisfactorily.
Paul
05 Jul, 2024
Bury Saint Edmunds, UK
Other Comments
We appreciated our stay. The only thing was that after the meal we experienced discomfort and indigestion. The following day we both had diarrhoea. We’d both had the fish course.
Rosalind
18 Nov, 2023
Birmingham, UK
Enjoyed Most
The location
Other Comments
The food was not up to scratch
Our bed was sloping
Gerald
29 Feb, 2024
Princes Risborough, UK
Enjoyed Most
Excellent location, comfortable warm room, good shower.
Great restaurant in lovely surroundings, excellent food.
Very friendly and helpful staff.
Mrs S J
05 Dec, 2023
Penrith, UK
Enjoyed Most
Old world style was great
Other Comments
Service was very poor .. 20 mins to be served from the bar… very slow dinner service
Breakfast.. limited options as no smoked salmon or ham…. Breakfast took 40 minutes to be served and had to chase
Senior staff always said said sorry but not sincerely
Ian
11 Dec, 2023
Chester, UK
Enjoyed Most
Overall a good experience. Slightly less than very good due to minor potholes. Lack of glasses (drinking) /lavatory brush in bathroom, working bedside light (which not repaired despite asking on arrival.).And frustrating - on occasions very slow table service (20 minutes before breakfast order taken).
Otherwise very good. Very comfortable bedroom. Helpful friendly staff. Just needs a tad more on the ball management?
Laurence
25 Feb, 2024
Ross on Wye, UK
Enjoyed Most
Drinks were extremely expensive. We wouldn't have eaten in the restaurant for the fact food credit was included in the price £33 for a sirloin steak is criminal
Jacqueline
31 Dec, 2023
Elton Chester, UK
Enjoyed Most
Beautiful old building in the centre of Ludlow. Had food in the hotel the first night and breakfast both mornings and food was excellent.
Alison
21 Nov, 2023
Neath, UK
Enjoyed Most
Can't complain about anything x just one point parking fee of £5 bit annoying and meal allowance of £30 not quite enough for a 2 course meal
Laurence
17 Dec, 2023
Prenton, UK
Enjoyed Most
Bit difficult to find. We managed to get parking. The evening meal was good but not a big menu and expensive
Other Comments
Very old Hotel wit floors slopping in all directions.But interesting to visit,
Derek
30 Nov, 2023
Trowbridge, UK
Enjoyed Most
Very good for a short break.
Other Comments
Evening meal competitively priced and very good quality.
Dennis
15 Feb, 2024
Stourbridge, UK
Enjoyed Most
Enjoyed most but, having ordered a coffee from the bar and it being presented at my table the barman had spilt quite a lot of the coffee into the saucer and instead of apologising proceeded to place some tissue on the table and tell me to mop it up.
The rest of the staff were very helpful and pleasant.
The room was excellent, very clean and well appointed, the bathroom was new and spotless with really nice fluffy towels.
The evening meal although slow to be served the main course was of a very high standard.
Breakfast was exceptional with all that you could possible require from the continental table to a well presented cooked breakfast.
Parking is tight if you arrive when most of the parking places are being used.
There was a slight hick up on departing when paying the bill but was quickly sorted.
JAMES
07 Feb, 2024
Leyland, UK
Enjoyed Most
Excellent location. Comfortable rooms. Excellent restaurant menu. Helpful staff.
Other Comments
Interesting historic building.
Mary
10 Jul, 2024
St Albans, UK
Enjoyed Most
It's a lovely characterful cozy hotel in a delightful market town. The food and service are fantastic
Other Comments
A real treasure , we'll be back.
Kathryn
07 Dec, 2023
Llandysul, UK
Enjoyed Most
We had a lovely pre Christmas one night stay. The food was excellent and good friendly service. Will recommend.
Other Comments
Lovely old hotel with modern rooms, lovely food and nice and warm.
kay
20 Dec, 2023
WolverhamptonWombourne, UK
Enjoyed Most
We throughly enjoyed our recent stay at the Feathers Hotel. We had a lovely welcome from the staff at reception. Our room was warm, clean and comfortable. The food was delicious and the service overall excellent
Paul
29 Feb, 2024
Swansea, UK
Enjoyed Most
Exceptional deal , one night, bottle of wine, money towards evening meal, breakfast, great value
SHARON
21 Feb, 2024
Warwick, UK
Enjoyed Most
Delicious food and welcoming staff
Dawn
07 Dec, 2023
Walton-on-Thames, UK
Enjoyed Most
Lovely hotel,staff and food. The room was very spacious and cosy.
Catherine
25 Nov, 2023
Swansea, UK
Enjoyed Most
Wonderful hotel full of charm and history.
Dinner the first night was delicious and breakfast each morning was just as good with plenty of options.
Other Comments
Maybe anyone suffering with vertigo or has Ballance issues, may need to be aware that the flooring is uneven due to the age of the property. Wasn't an issue for us .
Susan
08 Jul, 2024
Shepton Mallet, UK
Enjoyed Most
Excellent hotel, room very nice,comfortable,clean, staff very efficient , food was very good,
We loved Ludlow, beautiful old buildings full of character, lovely walks along the river., beautiful castle
Derek
28 Jan, 2024
Harrogate, UK
Enjoyed Most
The hotel has been refurbished to a high level and offered everything we could have wished for. The staff were very pleasant and accommodating and most helpful. We had the evening meal which was very good even though being Sunday was a restricted menu. Breakfast also was of a high standard with the hot breakfast being ordered and served to us. A very welcome change from the ubiquitous buffet.
Other Comments
It is in a perfect location to see the historical town and the castle.
Elaine
09 Jul, 2024
Birmingham, UK
Enjoyed Most
This is the second time my friend and I have stayed at the newly refurbished Feathers hotel
We cannot speak more highly of it
Really friendly and helpful staff
Beautiful room
And delicious dinner and breakfast
Very good value for money
We’ll go again !
Thank you
Other Comments
This is a brilliant little break
Jennifer
29 Feb, 2024
Smethwick, UK
Enjoyed Most
R
Excellent location friendly staff good food
Duncan
04 Feb, 2024
Bridgnorth, UK
Enjoyed Most
Large bedroom .Good food and service in the hotel. Good location in town centre.Staff friendly and helpful. Limited parking.
Stephen
05 Dec, 2023
Porth, UK
Enjoyed Most
Perfect
Other Comments
The meals were outstanding the staff were super helpful, the hotel is perfectly placed to discover Ludlow. Excellent all round.
Samantha
27 Nov, 2023
Huddersfield, UK
Enjoyed Most
booked for a couple of days away break really enjoyed our stay. the hotel is oversold and quirky so much history
Other Comments
safe were excellent and friendly
Roderick
18 Nov, 2023
Kidderminster, UK
Enjoyed Most
Beautiful location and great staff , the lounge area could have been more comfortable
Anne
18 Dec, 2023
Winsford, UK
Enjoyed Most
Staff were superb and very friendly. Service was very efficient and food was really good. Room was very well furnished and clean. Will definitely go back if another Travelzoo deal came up
Sue
14 Jan, 2024
Whitchurch, UK
Enjoyed Most
Lovely staff v helpful, nice breakfast and excellent evening meal. V big bedroom and bathroom. Warm and clean. Highly recommend.
Jan
29 Jan, 2024
Liverpool, UK
Enjoyed Most
Beautiful historic features & kind staff
Other Comments
Accessible room was not accessible, getting to & from room took 20 mins of hard work.
Helen
24 Nov, 2023
Plymouth, UK
Enjoyed Most
Pleasant hotel, friendly staff, good food. Dinner was good, portions were quite small so I would not have wanted to pay more.
Other Comments
Not always sufficient parking. It would be better if parking spaces could be reserved and there's quite a hefty daily charge!
Merilyn
18 Feb, 2024
Market Rasen, UK
Enjoyed Most
Excellent hotel with great character, staff good only issue was lift out of order, and problems with bill which was sorted quickly
Other Comments
Fantastic character building in beautiful location
IAN
04 Jul, 2024
Liverpool, UK
Enjoyed Most
Very helpful staff. Excellent food. Room very small but sufficient for an overnight stay
Lesley
23 Feb, 2024
Cardiff, UK
Enjoyed Most
Super room, fabulous bathroom, excellent food, great staff
Jill
18 Jan, 2024
Matlock, UK
Other Comments
food mainly evening meal very expensive and onion parts of meal inedible poached egg for breakfast was hard
vaughan
16 Nov, 2023
Sandbach, UK
Enjoyed Most
Great location in Ludlow for seeing the town and surrounding area. Staff very helpful and friendly.
Richard
11 Feb, 2024
Midhurst, UK
Enjoyed Most
Booked this for a Valentine's treat and it did not disappoint. Food was amazing! Room a little small but did the job. Excellent location for the Castle and local walks.
Jayne
13 Feb, 2024
Macclesfield, UK
Other Comments
Shame no real beer for my husband or even bottles.
Susan
09 Feb, 2024
Romsey, UK
Enjoyed Most
Lovely weekend but service at the hotel really let it down. Lovely rooms on first floor should be opened to the public too. No parking spaces at hotel but would be easier to put postcode for other car park.
Other Comments
Staff were not attentive in bar/restaurant but stood around chatting to each other. Service really slow but food nice when arrived. Breakfast service slow again, had to ask for cups, had to take coffee post to refill them, no brown bread,and items at the self serve not topped up but when I asked it took ages. Staff just not responsive enough. Never at the desk to great us bot chatting elsewhere and not clearing tables etc.
Gina
04 Dec, 2023
Paignton, UK
Other Comments
Don’t think we should have be charged for parking
Paul Duggleby
09 Feb, 2024
Knottingley, UK
Enjoyed Most
Rambling hotel with a few steps up and down a long winding corridor . Lovely room and bathroom . Not as clean as could have been. Fridge not working.
Other Comments
Sticky tables in the dining room . We asked to move. Great food though both dinner & breakfast.
Pauline
17 Mar, 2024
Radlett, UK
Enjoyed Most
We enjoyed our stay at the Feathers very much. The staff were so very friendly and helpful. Breakfast was good and the evening meal likewise. The hotel and rooms are extremely comfortable. There is a great atmosphere and although the weather outside was atrocious-(freezing cold and pouring with rain and sleet) it was lovely and warm inside. x
Phil
07 Dec, 2023
Longfield, UK
Enjoyed Most
Great situation in the centre of town ,
Good food and pleasant staff
Ellie
04 Jul, 2024
Llandudno, UK
Enjoyed Most
Staff were very friendly and helpful. My gluten free diet catered for excellently. Highly recommended lamb shank for dinner.well worth paying the eight pounds supplement
Quirky slope of floor in our bedroom and bathroom was weird like being on a cruise ship. Fun. Hotel
Parking worth cost. Our dog made welcome.alfie enjoyed it.
eileen
25 Feb, 2024
Farnborough, UK
Enjoyed Most
Fantastic meal staff very nice
Other Comments
Very nice restaurant manager in the evening
Janet
18 Nov, 2023
Uttoxeter, UK
Enjoyed Most
Hotel full of character in a great location close to the castle and the Old Town. Breakfast and evening meal of a very high quality. Did have to wait 40 minutes for our starters but when they realised they had missed us, 2 free glasses of prosecco given. NB if visiting on Travelzoo offer with £30 meal credit, check bill as credit not included
MICHAEL
18 Nov, 2023
PLYMOUTH, UK
Enjoyed Most
Good location. Food was reasonable and staff friendly.
Other Comments
We paid extra for a super king bed but they could only provide a double duvet to go with it! And our room was noisy as had connecting door to fellow visitors who liked late night football🙁.
Lisa
11 Dec, 2023
Andover, UK
Enjoyed Most
Beautiful old building and very comfortable. Great place for a stay around Christmas time
Leanda
20 Dec, 2023
Maidstone, UK
Enjoyed Most
Wonderful
Other Comments
All staff amazing
Jackki
14 Feb, 2024
Wrexham, UK
Other Comments
Very crowded service not what it had been room lovation
Grahame
30 Nov, 2023
Huddersfield, UK
Enjoyed Most
Great staff and a very good chef. Loved the food!
James
20 Jan, 2024
Prenton, UK
Enjoyed Most
Staff were very efficient and friendly
Caterina
16 Nov, 2023
Crowthorne, UK
Enjoyed Most
The entrance to the hotel car park was really narrow but we were able to find a parking space. The hotel ambiance was cosy and olde worlde as you’d expect. The standard room was a good size with a good bathroom. The room had no coat hooks - there was nowhere to hang our coats.
Evening meal was very good as was the breakfast.
The hotel is very close to the town centre and it was easy to find our way around.
Allan
24 Feb, 2024
Llandudno Junction, UK
Enjoyed Most
Lovely place with very pleasant and efficient staff.
Clean room with good modern shower.
Evening meal and breakfast were very good. Would definitely return.
Jan
14 Jan, 2024
Derby, UK
Enjoyed Most
A delightful 400-year-old hotel with huge character, including sloping floors. Delicious food in the restaurant too.
David
04 Jul, 2024
Wigan, UK
Enjoyed Most
Excellent
Other Comments
Good food, service
Garry
05 Feb, 2024
Cardiffcardiff, UK
Enjoyed Most
Staff very kind and helpful
Other Comments
Had breakfast on two days and obviously two different chef’s. The first breakfast was excellent; the second day was ok.
B A
03 Feb, 2024
British, UK
Enjoyed Most
Very authentic and original hotel. Very popular and appeared to be full. Lovely evening meal and breakfast. The staff very very pleasant and helpful Good position for exploring the town
Gary
02 Dec, 2023
Sutton Coldfield, UK
Enjoyed Most
Great value for money , wonderful hotel , really excellent service with very friendly staff
Other Comments
Full of character and history in a historic town
Chas
13 Dec, 2023
BirminghamBirmingham, UK
Enjoyed Most
Superb hotel - lovely staff and delicious food.
Nicola
15 Jan, 2024
Aberystwyth, UK
Other Comments
Point 1 I was forced to pay an upfront fee of £80 (is this legal). I was told that any Ballance out standing would be repaid on our departure. The refund is still outstanding five days later. Point 2. On phoning, the hotel stated that there would be a charge for overnight parking at £5 per night. On departure, the charge was £7.50 per night.
Peter
22 Jan, 2024
Fareham, UK
Enjoyed Most
the service was better with some staff than others. We had to ask to order our breakfast as we had d been forgotten even though there were only three tables occupied in the dining room at the time. We were also disappointed that the hotel had ran out of Vodka as this is all my partner drinks and therefore we had to go out to other pubs after the meal. The rooms need updating as it is tired looking and needed a refurb.
Other Comments
I can not fault the food. It was lovely and the cooked breakfast was best I've ever has in a hotel for a long time.
Sandra
21 Nov, 2023
Dunstable, UK
Enjoyed Most
Car park charge is £7.50 per night and not the £5.00 when booked
Alan
23 Feb, 2024
LINCOLNSHIRE, UK
Enjoyed Most
My wife and I really enjoyed our stay at the Hotel. While we found the facilities at the Hotel to be very good the thing that stood out most for us was the staff at the Hotel - talking to the ladies in reception, the bar staff, the Maitre D and the people who served our meals, we got the impression from each and every one of them that they were proud of the heritage of the Hotel and were pleased to take the time to ensure that you got what you wanted.
PAUL
12 Feb, 2024
Craven ArmsCRAVEN ARMS, UK
Enjoyed Most
Fabulous meal. Comfortable. Great location. Staff attentive and helpful
Bharti
07 Dec, 2023
Northampton, UK
Enjoyed Most
Lovely Tudor building which is very well kept. Public rooms are all very well decorated and in keepiing with the age of the building.
Dinos
28 Feb, 2024
Enfield, UK
Enjoyed Most
It was altogether great. Really enjoyed it! The age of the building and its history was amazing! Great location, very comfy bed and a lovely en-suite bathroom! Fab!
Other Comments
Staff very helpful. Car park available , dog friendly except the restaurant. Would revisit. Only slight negative is the price of wine at the bar, but that’s a minor issue.
Viv
15 Feb, 2024
Preston, UK
Enjoyed Most
Lovely hotel right in the centre of Ludlow, which is a quaint market town with lots of quality shops and good market. Food was excellent and well presented. The room was stylish, clean and plenty of space. Worth paying for the upgrade for a special treat
Other Comments
Lovely hotel right in the centre of Ludlow, which is a quaint market town with lots of quality shops and good market. Food was excellent and well presented. The room was stylish, clean and plenty of space. Worth paying for the upgrade for a special treat
Robert
18 Nov, 2023
Rhyl, UK
Enjoyed Most
Wonderful time spent at The Feathers…staff very attentive ,stayed in a king room extra space was nice ..as hotel is obviously extremely old there are quite a few steps and corridors to navigate with luggage to get to your room..and steps in the bathroom. Room seemed very warm didn’t need radiator on ..this was December.Breakfast had everything you wanted Continental and cook to order hot dishes…evening meal given £30 each off your evening meal on first night..car park first come first served basis …but there is a very large council car park within 5 mins walk which we were directed to and no problems leaving car there.
Ludlow is a lovely place to stay …also Hereford and Shrewsbury are also worth visiting…will return spring /summer as plenty of walking routes are available.
Barbara
07 Dec, 2023
Preston, UK
Enjoyed Most
THEY HAVE A BIG PROBLEM WITH THE BREAKFAST SERVICE AND QUALITY.
Had to wait 30/40minutes for cooked meal and when it arrived it was minimal and so overcooked that the bacon and black pudding were inedible.
It was certainly not worth £12.95. I did not ask to be refunded but on checking out had not been charged for two breakfasts
Other Comments
Apart from the above the stay was okay and the staff were very pleasant.
John
29 Nov, 2023
Altrincham, UK
Enjoyed Most
Nice hotel in town centre
Debra
22 Dec, 2023
Penarth, UK
Enjoyed Most
Good and comfortable hotel in great location. The staff were great and the food was delicious.
BUT it was Christmas and there were no decorations apart from Christmas trees hidden away in corners.
Other Comments
They need to make the public areas much more festive. The lack of decorations is very surprising.
Catherine
18 Dec, 2023
Bristol, UK
Enjoyed Most
Thought it was a lovely hotel with nice food. Wished there had been containers in the bathroom for toothbrushes etc. Was disappointed to be charged a supplement for the meal when we had had the 3 courses for £30 which was included we didn’t have anything else.
Other Comments
Other than the above it was fine. We do not tend to go back to the same place twice.
Judith
21 Feb, 2024
Leicester, UK
Enjoyed Most
Lovely hotel, food was fab and friendly staff
Sandra
05 Feb, 2024
Holywell, UK
Enjoyed Most
Good food (breakfast and dinner) , though evening menu a little limited. Parking available if in good time. Room a bit dusty - could do with a good vacuum in drawers and to side of wardrobe. Bed a bit dipped and window faced a wall. However, shower room a good size and room fairly recently refurbished and warm when it was very cold outside. Nice to have shortbread and chocolate drink sachets on the tray.
Annette
01 Dec, 2023
Droitwich, UK
Enjoyed Most
Very atmospheric
Other Comments
Bedroom heating was SO hot and uncomfortable
William
16 Nov, 2023
Wotton-under-Edge, UK
Enjoyed Most
We went to The Feathers Hotel with a Travelzoo deal. We feel that, as we were on a deal, we were allocated a room overlooking the car park. Also, whilst the room did have a queen bed, it was small and cramped. The furniture, ie. the wardrobe in particular, was tatty and certainly had seen better days. The throw over the bed was bobbled with loads of pulled threads and very old (not very hygenic looking) and we put it away in the tatty wardrobe. Our room was not serviced on our second day and we made the bed ourself. We thought that perhaps this is what you get when you go to The Feathers on a deal.
Other Comments
Has seen better days.
Glenda
24 Feb, 2024
Stratford-upon-Avon, UK
Enjoyed Most
Fabulous overnight stay in standard room which was spacious clean and warm. Bathroom excellent size. Dinner was super . No negatives
Other Comments
Great stay,food excellent,staff were professional and helpful. No hesitations in going back. Well done The Feathers
Jane
06 Dec, 2023
Kettering, UK
Enjoyed Most
Very good. Dined in the restaurant on one evening, and the food was lovely. There was a slight problem with our room but staff dealt with it very efficiently. Would definitely stay again.
Jane
13 Nov, 2023
Peterborough, UK
Enjoyed Most
Lovely room newly decorated
Evening meal exceeded expectations - staff particularly were very friendly and great service at reception and in the restaurant ! Central location so we could walk everywhere
Other Comments
Great staff
Lynn
25 Nov, 2023
/cs-cz/destinations/east-midlands-destinations-map, UK
Enjoyed Most
Everything was perfect. Our room was ready at 2.30 and we were able to park in the hotel car park, which was a great asset. We dropped off our bags and took the opportunity to explore Ludlow.
Other Comments
The staff very attentive. We loved everything.
Christine
20 Jan, 2024
Chipping Norton, UK
Enjoyed Most
Excellent stay. Great hotel in center of Ludlow, a wonderful town. Only complaint is that dinner and breakfast were served on cold plates, a bit surprising for a quality restaurant.
Dennis
16 Dec, 2023
Llandeilo Wales, UK
Enjoyed Most
Wonderful hotel great staff & amazing food
Martin
14 Feb, 2024
Gravesend, UK
Enjoyed Most
Great
Other Comments
Thanks to all the staff who did a great job looking after us
marion
26 Jan, 2024
northam, UK
Enjoyed Most
The hotel is great, the staff very good and everywhere was very clean. Olde worked hotel with very interesting features and the room was large and well appointed
Other Comments
We ate at the hotel the first night. The food was lovely and a good selection. The only downside was the price of the wine. Expensive by the bottle and very expensive by the glass in the lounge bar.Didnt expect to pay £11 for a medium glass of wine.
Janice
09 Feb, 2024
Hoddesdon, UK
Enjoyed Most
Great Hotel in Ludlow centre. The room was large with a lovely bathroom the only negative was the noise from kitchen extractor fan. The breakfasts were very good. We found it strange that £40 was taken from our card as a prepayment and would be returned if we didn't buy anything.
Diane
10 Jul, 2024
Bolton, UK
Enjoyed Most
This was a 75th birthday treat for my godmother, I couldn't have picked a better Hotel we had an absolute fantastic time thank you.
Other Comments
Feathers Hotel is a real gem, I have been wanting to stay here for many years and finally got the chance last week everything about this little Hotel is great. A big thank you to all staff who couldn't do enough for you. Atmosphere was fabulous along with excellent food. So if you are looking for a romantic break or just a few days to get away from it all I couldn't recommend this place high enough. Already looking forward to my next stay with them.
Debbie
04 Feb, 2024
Bicester, UK
Enjoyed Most
Very welcoming, good food and atmosphere.
Robert
19 Jan, 2024
Eastleigh, UK
Enjoyed Most
Everything was excellent…the room, facilities, dinner and breakfast.
A first class break in a wonderful hotel and town.
Marilyn
17 Dec, 2023
Kidderminster, UK
Enjoyed Most
Loved the convenience of the location and the history of the hotel. The food, both in the evening and at breakfast was excellent.
Other Comments
Parking was an extra £5 per day, but it was great to have the facility to park at the hotel.
Helen
18 Nov, 2023
Birmingham, UK
Enjoyed Most
The room was excellent, spotlessly clean with a comfortable bed. Warm enough once the heating had started but we don’t go to hotels to sit in our room! Ludlow as a town is well worth a visit, excellent cafes and independent shops. Reception staff were very helpful and courteous.
Other Comments
The public rooms in particular were cold and somewhat unwelcoming, this extended to the restaurant for our evening meal, the food was ok but served on cold plates in a cold room was not ideal. Breakfast was very nice if a little slow; by this time we were well wrapped up.
Nicholas
01 Dec, 2023
Derby, UK
Enjoyed Most
Good parking. Excellent staff. Room was very clean, a warm and modern bathroom.
Restaurant and bar food excellent, service a bit slow, but perhaps we needed to slow down being in Shropshire. Ludlow like most towns today is losing the larger shops, but small retailers are surviving well, and the market is a buzz of activity with good products to buy.
Peter
19 Nov, 2023
East Grinstead, UK
Enjoyed Most
Very friendly, well presented staff who were very helpful. For an old building it has been tastefully refubished but still retains its charm.
Lovely food both at evening meal and breakfast.
Graham
11 Feb, 2024
Bromsgrove, UK
Enjoyed Most
Luxurious hotel. Friendly staff. Comfortable . Central. Good food. Great choice.
Philip
05 Jul, 2024
Porthcawl, UK
Enjoyed Most
Beautiful hotel with lots of character. Great to see it decorated for Christmas. Lovely food too. We were 2 couples catching up before Christmas. Lovely venue.
Sue
11 Dec, 2023
Poole, UK
Enjoyed Most
Lovely staff all very helpful, food very good altogether a nice experience
Other Comments
The only downside we had was there was a problem with the bill they were over charging us, it was resolved but sadly it took the edge off
Gillian
06 Jul, 2024
Swindon, UK
Enjoyed Most
Easily found on the high street.
Check in was easy with a card being opened for any extras.
On the deal we dined in the hotel restaurant with a credit which covered both of us for a three course meal. This was hot and tasty, with the wait between course acceptable for the quality of the food.
Breakfast was self serve except for your choice of hot food. A good selection of fruit, yoghurt, cereals, pastries and toast. Once tea and coffee had been received , hot choices were taken and once again a wait until it was received. It was good quality and reasonably hot.
We ate out in Marlow the other two evenings and didn't use the bar area.
The room was spacious and at the back of the hotel overlooking the car park. Iron, ironing board, hairdryer and tea tray with biscuits are provided. A can of still and sparkling water in the fridge.
A lift to floors is available but there are stairs and uneven floors to negotiate.
The car park takes approximately 20 cars as some are used by staff. This is 7.50 a day. If you leave there is no guarantee you will get a space later. On road is £2.00 per hour from 8am until 6pm. Alternatively larger car parks are £4.50 for the day. The stay was great. Staff were very hard working, especially dealing with some guest requests at breakfast.
Other Comments
The history, architecture and furniture in the building is impressive.
I found it to be kept uncomfortably hot, especially if your table was close to the toaster at breakfast. Simply opening the window above it would be a solution.
Drinks are very expensive. We had a large red and a large white wine at dinner and it was £25.00!! There are lots of pubs minutes walk away from the hotel that can be used instead. Alot of shops are closed Sunday, Monday and Tuesday. Off season most seem to close at 4pm.
Marlow is a great place to visit. People are so friendly and helpful. It's the kind of place where you a greeted with a "good morning" when you enter a shop. A smile and a thank you as you leave. It's very much worth a visit to the hotel and the local area.
ann marie
22 Feb, 2024
Preston, UK
Enjoyed Most
Lovely hotel, very well located. Staff very friendly and helpful and the dinner in the restaurant was excellent.
Fran
14 Feb, 2024
Bristol, UK
Enjoyed Most
Lovely historic hotel, well situated in the centre of Ludlow, just a short stroll to the market place, museum and castle. Hotel has a carpark at a reasonable extra charge.
Our bedroom was a good size, with a very comfortable bed. The adjoining bathroom was also large, but would have benefited from secondary glazing as it was only heated by a towel rail and was quite chilly. One point that detracted a little, was that it wasn't actually situated in the main hotel, but was over adjacent shops and was consequently quite a trek along corridors and stairs to get to it! Not good if you're not too mobile and this should be made plain at time of booking on your website.The hotel staff were friendly, helpful and efficient. Breakfast and dinner offerings were great, with a good selection of well cooked quality food in a pleasant dining room.
Overall, inspite of one or two niggles, this is a great place to stay for a few nights.
Other Comments
Having recently stayed at your hotel, we would like to thank your staff for making a pleasant stay. We'd also like to thank you for some lovely, well prepared food.
Just a couple of niggles, our bedroom 108, could do with secondary glazing in the bathroom. It only has a towel rail to heat it and was quite chilly at times. It's also quite a distance from a lift along corridors and stairs. Not good if you're elderly or infirm. This should be mentioned by reception when checking in. We forgot to mention when checking out, that there is a leak in the ceiling in one part of the corridor which was dripping water when we passed through and needs immediate attention.
However, overall we enjoyed our stay a would certainly like to return a some future date.
John
19 Nov, 2023
NEWARK, UK
Enjoyed Most
A very relaxing experience, the staff were lovely, friendly and attentive.
Chris
10 Jan, 2024
Grimsby, UK
Enjoyed Most
Everything we could have hoped for from arriving to departing. We thanked the staff and told them so.
Jean
02 Mar, 2024
Keighley, UK
Enjoyed Most
We were having family problems just before we were booked to go and the Feathers was very helpful by rearranging our stay. Great staff, room, food and location
Malcolm
09 May, 2024
Swindon, UK
Enjoyed Most
Very nice stay. All the staff, including the cleaner we chatted to, were a credit to the hotel. Our room overlooked the road and noisy revellers at 1.30 and again 3.00 in the morning woke us up otherwise very comfy bed and great shower.
Other Comments
Dinner on our first night was disappointingly small and not very warm and no vegetables, so we ate elsewhere on our second night. Breakfast, however, was one of the nicest we have had. A large glass of wine cost £13. Ridiculous
John
26 Feb, 2024
Leicester, UK
Enjoyed Most
We are a group of friends who regularly go on mini breaks. The Feathers was perfect for us. The rooms were spacious and very clean, great food, central location and charming staff. We would recommend.
Pamela
29 Jan, 2024
Stockport, UK
Enjoyed Most
1. Parking was easy 2. Staff were very friendly.
Ming-He
19 Jan, 2024
SOUTHSEA, UK
Enjoyed Most
Great hotel with v helpful, friendly staff - perfect balance between comfort & grandeur
Other Comments
None
Sarah
23 Feb, 2024
Blandford Forum, UK
Other Comments
Several irritating minor issues regarding rooms but hotel staff did well to resolve them. Long wait in the restaurant …. Hotel was full and, as with everywhere else at present, more staff are needed.
Elaine
29 Feb, 2024
Basildon, UK
Enjoyed Most
Comfy rooms, tasty meals, friendly, helpful staff and perfect location. What's not to like at this price!?!
Other Comments
Thanks for the warm welcome and delightful stay.
John
10 Feb, 2024
Wigan, UK
Enjoyed Most
Entrance & Lounge looking a little tired, otherwise all excellent.
Other Comments
Would certainly visit again
Marcia Bowen
18 Nov, 2023
Swansea, UK
Enjoyed Most
Grace, the receptionist, who booked us in was efficient and obliging. Our room offered everything we needed but unfortunately was by the noisy air conditioning ducts to the kitchen. Car park is a very tight squeeze and limited in spaces, charge £5 a night.
Other Comments
Hotel had lots of character and comfy seating. Staff very friendly.
Teresa
17 Nov, 2023
LincolnLincoln, UK
Enjoyed Most
Ideal situation to explore Ludlow. Excellent car parking facility. Bit of a labyrinth to find bedrooms. Dinners absolutely first class - imaginative and tasty. Breakfast a little disappointing - my scrambled egg with smoked salmon was served on a barely warm plate and was insipid. Staff too over familiar for someone of our vintage.
David
21 Nov, 2023
Witney, UK
Enjoyed Most
Breakfast was beautiful but evening meal surroundings lacked a bit of ambiance but evening meal was good
Dorian
27 Nov, 2023
Swansea, UK
Enjoyed Most
Room felt slightly small and view of the fire staircase and car park was a bit grim. But overall the hotel was lovely, service was excellent and the meal in the evening was excellent.
Arlette
11 Dec, 2023
Chepstow, UK
Enjoyed Most
Lovely hotel right in the middle of Ludlow. Staff were very friendly and efficient. We had a super king size bed in the newer part of the hotel which was very spacious and comfortable. The older parts of the hotel are fascinating and supposedly haunted, but we passed a peaceful, undisturbed night!
Other Comments
The car park is very small for the size of the hotel and very tight,Yyou need to get there fairly early if you want a space
Ray
24 Feb, 2024
Stafford, UK
Enjoyed Most
Delicious food. Comfortable rooms well supplied with tea and coffee and plenty of cosy lounges and situated right in the centre of delightful Ludlow
Other Comments
very helpful friendly staff
Catherine
09 Feb, 2024
Bexhill-on-SeaBexhill-on-Sea, UK
Enjoyed Most
Easy to park, central location in the town centre, short walk to the castle and church, lovely clean room, comfy bed. Evening meal was lovely as was the breakfast. Great value for money
Nicola
17 Dec, 2023
Nantwich, UK
Enjoyed Most
The location is central and the staff very friendly and helpful the food very good room excellent
Other Comments
We would stay here again very nice building
Steven
09 Feb, 2024
MachynllethMachynlleth, UK
Enjoyed Most
Ideal location for exploring the castle, river and town
Other Comments
Magnificent historic building that looks fabulous
Lindsey
08 Jan, 2024
Ormskirk, UK
Enjoyed Most
Disappointing breakfast only complaint
Robert
20 Nov, 2023
Chester, UK
Enjoyed Most
We had a lovely one night stay at this hotel. Very historic, located right in the centre of Ludlow with private parking. Our room was clean and spacious. Meals, both breakfast and evening meal, were very good with a reasonable selection of dishes on offer.
Antony T
15 Nov, 2023
Alresford, UK
Enjoyed Most
Overall very good. Such a historic building (and town) with lovely food and ambience. The room was small (such is the nature of the building and I suspect others will be small as well) but was well appointed. Great location as it is within walking distance of everything.
Keith
29 Feb, 2024
Dawlish, UK
Enjoyed Most
First class accommodation, great breakfast, superb evening meal. The staff and the service provided was excellent .
Other Comments
We found Sarah was really nice and attentive. Every hotel 'should have a Sarah'.
H
02 Dec, 2023
Bristol, UK
Enjoyed Most
Very good. Lovely food and staff friendly.
Stephen
07 Jan, 2024
Cardiff, UK
Enjoyed Most
Short break to a lovely town. Food was excellent. Loved the quirky layout of the hotel which is due to it's age. 'Wonky' floors, short door frames etc. So charming. Everywhere was lovely and clean. Staff were great - attentive but not intrusive.
Julie
05 Oct, 2023
Swansea, UK
Enjoyed Most
Enjoyed our stay. Friendly and efficient staff. Lovely room and super breakfast.
beryl
01 Nov, 2023
Bolton, UK
Enjoyed Most
Staff very helpful but seemed to be under pressure due to lack of staff so little errors on breakfast orders but didn't spoil our stay.
Other Comments
As part of deal a free bottle of wine in room had to ask for it at reception was informed it was in the fridge in the wardrobe I said we don't have one of those either reception remedied the bottle but not the fridge
Stewart
01 Nov, 2023
Manchester, UK
Enjoyed Most
Lovely hotel and situation. Great room (we paid for the upgrade to a room with a super king size bed). Food in the restaurant was also great quality.
I personally found the public rooms a little on the cool side (after a drop in temperatures following the unseasonal warmth) though others seemed quite ok. Also we were slightly disappointed to find that the cocktails advertised on the menu in the bar were not available. All in all two very minor issues in what was a most enjoyable stay
Trish
17 Oct, 2023
Mold, UK
Enjoyed Most
Very enjoyable
Denise
23 Oct, 2023
Trowbridge, UK
Enjoyed Most
A group booking for 9 in restaurant.
Initially everything went well food was good and so was service but things went downhill when it came to sorting the bills out for 3 couples. At first we were given a group bill and had we paid that the hotel would have been about £150 out of pocket! We tried to explain what the problem was and how we wished to pay and we had 4 different bills for one couple before it was correct. This was due to the fact that the person doing the billing just did not listen to what was being said she became very loud and borderline officious. As the person who had made the booking I was quite embarrassed by the way she dealt with my friends. My bill was to be paid the next day as I stayed the night, and I asked that she would check my bill so there was no confusion the next day. Unfortunately she didn’t do that and on checking out I had to explain the problem of the billing on the previous lunchtime.
Other Comments
Our room was lovely and the bed was the best mattress we have slept on for a while, and breakfast was excellent.
We would definitely recommend the hotel as it has a lovely ambiance it just needs some extra people and listening skills training for the staff.
David
15 Oct, 2023
Stoke on Trent, UK
Enjoyed Most
No information in the room.
It seemed they were short staffed.
The shower had hairs in the tray.
The food was good, however, I ordered scrambled eggs with my breakfast, the waitress realised that I didn’t get them and said she would get them, she was busy and forgot. I never got what I ordered.
We still have a problem with the billing, receipt not clear and accurate.
Other Comments
As above, the hotel should at least ask if you enjoyed your stay at checkout.
Anne
26 Oct, 2023
Bexley, UK
Enjoyed Most
Xxxxxxx
Roy
09 Nov, 2023
Stafford, UK
Enjoyed Most
Despite my reduced mobility I dealt with the medieval way to my room and gothelp with the lift anduseful stairs down to carpark. The service was excellent although they are busy and understaffed it seems. We had a splendid school reunion on my first day and then Ienjoyed the full breakfasts anddinner verymuch. A great place to stay and experience Ludlow!
Other Comments
I would like feather pillows but otherwise the room was excellent
Dr Susan
21 Oct, 2023
Kenmore Hills, QLD, Australia
Enjoyed Most
We enjoyed our room as it was spacious and comfy with a bathroom with bath and shower to match The bay window was nice to sit in and enjoy a cup of tea as well
Alex
26 Oct, 2023
London, UK
Enjoyed Most
Another wonderful stay ! We love this hotel!
Beautiful room
The restaurant food was absolutely amazing! Both for dinner and breakfast!
All staff friendly and very professional
JOANNE
15 Oct, 2023
Droitwich, UK
Enjoyed Most
Overall pretty good
William
11 Oct, 2023
Swansea, UK
Enjoyed Most
Checking in was easy with friendly staff. Evening meal and breakfast were excellent with again friendly staff. Very central location to explore Ludlow. Could not fault anything. Would definitely recommend staying here.
Denise
03 Nov, 2023
Wrexham, UK
Enjoyed Most
Very friendly staff nice room good food
Linda
19 Oct, 2023
Merthyr Tydfil, UK
Other Comments
Excellent suite and large bathroom, smiles from all the staff. Food good, parking a little tight.
Donald
10 Oct, 2023
Birmingham, UK
Enjoyed Most
Excellent food with good service. Rooms very clean and comfortable
Other Comments
We would definitely return to the hotel and the lovely town of Ludlow.
Diane
10 Nov, 2023
Rossendale, UK
Enjoyed Most
The hotel is central and our room was very nice. We had an issue with the heating- in that you couldn’t turn it off so the room was very warm overnight. The window did open but that created lots of outside noise.
Clare
27 Oct, 2023
Kinmel Bay, UK
Enjoyed Most
An overall lovely experience. Very trendy staff. Excellent value for money.
Mike & Sue
11 Nov, 2023
Rugby, UK
Enjoyed Most
Nice clean room with modern fixtures which all worked including the wifi. Meals were nicely cooked with good ingredients and very good flavours. Service was friendly and efficient. The car park has a narrow entrance but we used the nearby Upper Galdeford Zone A slightly cheaper and an easy walk to the hotel. The break sold by Travelzoo was good value and a very pleasant experience.
Alan
05 Oct, 2023
NOTTINGHAM, UK
Enjoyed Most
Had an enjoyable stay at the Feathers, close enough to town and market. Parking was tight and you didn’t want to move your car because you might not get another parking space but general parking was close by. Tight entrance going into parking spaces especially if you have a large SUV. Food was very good and plenty of choices for breakfast.
David
09 Nov, 2023
Bristol, UK
Enjoyed Most
Both enjoyed our stay at the Feathers. All staff encountered very pleasant and effecient.
Stephen
04 Oct, 2023
NORTHWOOD, UK
Enjoyed Most
Generally ok. Room - superior double- had a large bed but furniture, particularly the wardrobe, was not adequate. Excellent modern bathroom.
Evening meal was very good but overpriced.
Breakfast service was poor. Not very efficient or friendly service. For example; poached egg on toast was 2 eggs on a plate - you had to make your own toast.
Overall the experience was just ok but did not live up to the reputation that the hotel holds, and they charged for car parking!!! Could only recommend with reservation’s.
Alan
10 Nov, 2023
Crewe, UK
Enjoyed Most
Good apart from evening meal dining experience.
Tempting menu but food not up to standard does not meet expectations of menu.
Other Comments
Staff friendly & helpful. Breakfast was good
Ken
20 Oct, 2023
Droitwich, UK
Enjoyed Most
Nice room but a long way from the lift. Evening meal expensive and mediocre
Other Comments
Great central location and staff.
Roger
12 Oct, 2023
Great Bedwyn, Marlborough, UK
Enjoyed Most
My stay was with a Travelzoo deal. It was very enjoyable. Even on a Monday night there were many guests and a good atmosphere.
Marelin
08 Nov, 2023
BRISTOL, UK
Enjoyed Most
Friendly and helpful staff, excellent food, great location. Perfect for an overnight stay
Christine
29 Oct, 2023
Worcester, UK
Enjoyed Most
Loved the hotel although parking is limited and difficult. I think that customers should be forewarned of the number of stairs involved in accessing some rooms. Food in the restaurant is a very good standard.
Other Comments
Our room was very cold. We asked for a heater which was promptly supplied, however it did not work so we had to ask for another one on the following day.
Ann
06 Oct, 2023
Halesowen, UK
Other Comments
We where disappointed with breakfast , the choice of continental was very limited
but the cooked breakfast was small but of good quantity
Nerys
21 Oct, 2023
Denbigh, UK
Enjoyed Most
Nice hotel. The service in the restaurant wasn’t brilliant. Also, the food service in the bar wasn’t brilliant.
Other Comments
The meals were very nice, but let down by the service. Room was nice and cosy.
Barbara
01 Nov, 2023
Manchester, UK
Enjoyed Most
3 nights at the Feathers in a Junior Suite located at the rear of hotel, very quiet at night. Lovely big room fantastic bathroom. Staff great food great restaurant a bit pricey though. Great little old English Town of Ludlow.
Mark
12 Nov, 2023
MORECAMBE, UK
Enjoyed Most
We enjoyed our visit. Comfortable bed
Other Comments
Limited space in car park
doug
11 Oct, 2023
Witney, UK
Enjoyed Most
went for birthday celebration with my friend. Hotel charming in the centre of beautiful Ludlow. Staff were really friendly and helpful and The Feathers is a lovely building, Dinner and breakfast were wonderful, Would recommend and I would go back in a heartbeat
jan
16 Oct, 2023
Cardiff, UK
Enjoyed Most
Lovely food, brilliant atmosphere, excellent location
Helen
03 Oct, 2023
Llanfairfechan, UK
Enjoyed Most
Good if expensive food. The room was smaller than anticipated but otherwise refurbished, clean and in very good condition
Other Comments
The £30pp credit barely covered a main meal but it was above average quality.
Peter
22 Oct, 2023
Llandeilo, UK
Enjoyed Most
A very enjoyable experience. The room was excellent, similar to Premier Inn, so we were familiar with it.
Breakfast was good and never rushed. Staff numerous and very friendly.
Other Comments
Dinner was served promptly. However, It was served on cold plates and the portions were small.
Rosemary
09 Nov, 2023
BIRMINGHAM, UK
Enjoyed Most
An old coaching inn without any proper thought for people with disabilities
Brian
11 Oct, 2023
NANTWICH, UK
Enjoyed Most
Lovely hotel,nice and clean and fabulous food in the evening and for breakfast. Would definitely go back and recommend to friends or family.
Emma
31 Oct, 2023
Llandeilo, UK
Enjoyed Most
I was so very impressed with every aspect during our stay at the hotel. The staff across all departments were extremely professional, helpful, accommodating, efficient and very friendly; all of which is a rare thing to encounter these days and so it really stood out. The evening meal and breakfasts were fantastic and the amenities in the bedroom were again very thoughtful and much appreciated. To put a drinks glass in the room’s fridge to chill is such a standout feature and is an excellent example of how the staff in this glorious hotel go the extra mile.
Other Comments
Can’t wait to return.
catherine
11 Nov, 2023
Redditch, UK
Enjoyed Most
Comfortable room Staff accommodating and friendly
Mo
08 Oct, 2023
Cardiff, UK
Enjoyed Most
Exceptional evening meal in the feathers restaurant
Other Comments
Car park does get full at check in time
Michaela
12 Nov, 2023
Preston, UK
Enjoyed Most
Excellent hotel
Valerie
20 Oct, 2023
Chester, UK
Enjoyed Most
Wonderful relaxing break in an amazing hotel. Staff couldn't have been more lovely, everyone was so helpful.Dinner was excellent and the breakfasts were superb. The beds were exceptionally comfortable too, so all in all a very good stay.
Other Comments
I confess I didn't ask whether alternatives were available, but I found the pillows extremely uncomfortable and wished I'd taken my own soft ones.
Penelope
13 Oct, 2023
Aveton Gifford, Kingsbridge, UK
Enjoyed Most
lovely historic hotel upgraded with modern furnishings. although the room was a little on the small side, it had everything we needed, including iron & ironing board. excellent dinner in the restaurant . friendly staff going about their duties with an easy professionalism. thanks to the staff member who took us into the really old parts of the building to see the great hall, the writing room , lovely to see.
Other Comments
parking was very tight at the back of the building & we felt a bit aggrieved that we had to pay £10 for our overnight stay.
lynn
12 Nov, 2023
Chester, UK
Enjoyed Most
Room was lovely and comfortable. Location excellent.
Other Comments
Hotel was tired and the public areas in need of decoration. Lifts, corridors needed cleaning. Staff seemed to be operating without direction, no obvious manager in overall charge. One gentleman, who was pleasant and might have been the manager, but his suit was crumpled and his shirt was open with no tie, just didn't give the right impression. Had to ask three times for our order to be taken at breakfast. Service was very haphazard.
Eleanor
09 Oct, 2023
Abergele, UK
Enjoyed Most
Lovely food with lots of choice at breakfast.
However, the restaurant menu was more limited and expensive if not in the Travelzoo deal.
Glenda
06 Nov, 2023
Crewe, UK
Enjoyed Most
Hotel and venue was fine - Our main concern was the evening meal poor quality and over priced
lynne
02 Nov, 2023
Brecon, UK
Other Comments
Decor. Spent £2.5million on updating the hotel, however neglected the bedrooms.
Daniel
12 Oct, 2023
Ilminster, UK
Enjoyed Most
Great hotel and good location, our wine wasn’t in the room on arrival but no issues when I collected it from the bar, car park is tight, food was ok in the restaurant, breakfast was a nice just needed to be more of it.
Dan
17 Oct, 2023
Walsall, UK
Enjoyed Most
The food was delicious at the Feathers and the staff went out of their way to be helpful, even moving their car to allow a space to be available.
Gary
09 Nov, 2023
Wigan, UK
Enjoyed Most
Found the staff and guests very friendly.
b
26 Oct, 2023
Rochford, UK
Enjoyed Most
Beautiful Hotel in a central area within walking distance to all shops and cafe/pubs. Staff so friendly especially Amber Alison and Joe. They couldn’t do enough to make our stay memorable.
Lynda
26 Oct, 2023
Merthyr Tydfil, UK
Enjoyed Most
On checking in we found we had no heating in our bedroom, despite asking for it to be resolved every day nothing was done. Loaned a fan heater, but that was no help with cold and damp bathroom. On querying our final bill we were given a £15 discount !!
Other Comments
Great shame …spoilt an otherwise enjoyable visit
Terry
20 Oct, 2023
Hindhead, UK
Enjoyed Most
We booked a delux room which was excellent with a very nice modern en suite. Only criticism was that the windows didn't open and had lots of dead flies on the woodwork, and there was no extractor fan, so no ventilation. Reported to reception on leaving.
Other Comments
Good food and bar at reasonable prices.
Peter
06 Oct, 2023
Bristol, UK
Enjoyed Most
Friendly staff, a good base in the centre of Ludlow, excellent breakfast.
Harry
08 Oct, 2023
Nuneaton, UK
Enjoyed Most
Positives: Nice quiet room, great location, polite staff, very clean.
Negatives: meal portions very small, wine in room was very average quality for £25, £5 charge for parking
Charinthip
31 Oct, 2023
Abergavenny, UK
Enjoyed Most
Pleasant staff on the evening. Breakfast staff looked way too stressed. Too many people at the same time even though you were offered a time for breakfast.
Evening food very expensive for what you got although the food was tasty. The bill was too confusing when coming to pay. Needs to be more straight forward. Bed comfy, no fridge in our room. Otherwise a lovely stay.
David
05 Nov, 2023
Redditch, UK
Enjoyed Most
Great location. With parking for small additional cost. Good food. Well presented by helpful staff.
Elizabeth
11 Nov, 2023
Droitwich, UK
Enjoyed Most
Very old traditional hotel on main street in Ludlow. Very tiny car park which was hard to negotiate. Lots of different levels but one lift.
Seemed short of staff as service was patchy. Restaurant was very traditional and dark, food was OK but pricey for what was served. Good breakfast but strict booking system! Ee had deluxe room, which was well equipped and large. Modern bathroom.
Deal was expensive but included some food.
carole
30 Oct, 2023
Wakefield, UK
Enjoyed Most
The hotel is situated perfectly within the town, staff are friendly and efficient, a very relaxed atmosphere.
Craig
29 Oct, 2023
whitstable, UK
Enjoyed Most
Very good
Griffith
13 Oct, 2023
Porthcawl, UK
Enjoyed Most
A very enjoyable three days stay. Excellent meal on first night. Friendly staff.
Andrew
13 Oct, 2023
Llandegfan, UK
Enjoyed Most
The reception staff were pleasant but we had a few issues with our bill which did get sorted. Car parking was limited.
Ann
09 Nov, 2023
ChepstowChepstow, UK
Enjoyed Most
Good friendly service, warm and comfortable room, good restaurant. Perfect location.
Other Comments
Would be good to make parking easier…..we understand that space is limited and the public car park is nearby but why not explain in advance and give location of the library car park?? At the end of a long journey being prepared for the options would minimise frustration
philip
03 Nov, 2023
Maldon, UK
Enjoyed Most
Lovely welcome on arrival and able to check into our room early. Lovely room,and bed and bathroom. Sloping floors but added to the affect of an old building. Timing of the heating might of been better but overall an enjoyable stay.
Brian
09 Nov, 2023
Ruthin, UK
Enjoyed Most
Very friendly attentive staff, food was excellent and prepared freshly for each individual, Qur room was clean and comfortable.
Other Comments
The only drawbacks were that the room overlooked the main road and bin men and delivery men were making a huge noise from 6 a.m. The breakfast service was slow, but that was because everything was prepared freshly.
Graham
01 Nov, 2023
Ross-on-Wye, UK
Enjoyed Most
Staff were efficient and polite, but not friendly.
Sally
22 Oct, 2023
Barnstaple, UK
Enjoyed Most
Great hotel , very helpful staff , really enjoyed our stay .The Travelzoo offer was great value for money
Other Comments
Small car park at the hotel was full on our arrival at 6pm , so had to park car overnight at nearest public car park
Keith Alan
26 Oct, 2023
Tadcaster, UK
Enjoyed Most
Although the entrance lobby and stairs look a little tired, ( it is a wonderfully ancient building) however our deluxe double was newly refurbished with a super en-suite shower. Huge very comfy bed, very clean everywhere.
The breakfast was up with the best, and the one evening meal was delicious. Al staff helpful and friendly. Great Travelzoo deal too.
Other Comments
When planning bathroom please think about an alternative low wattage light so as to gently light the bathroom at night, without having to switch on the bright light & fan. Also please make sure there is a well illuminated mirror near a socket for hair drying - so 2 small adverse comments to your designers, not your staff.
Sally
28 Oct, 2023
Bath, UK
Enjoyed Most
Excellent staff. Room excellent, food excellent.
Other Comments
Great location.
Margaret
09 Nov, 2023
WHITEHAVEN, UK