Chester
£99—Central Chester stay
The Townhouse Chester
Why We Love This Deal
Travelzoo Members "thoroughly recommend" the Townhouse Chester for its "great location" and "excellent breakfast". Overnight stays until August are £99, including breakfast and prosecco. This saves up to 34% on putting the package together yourself.
What's Included
- Valid daily until 31 August, 2025
- Overnight accommodation in a Classic Double room, with full English breakfast, for two
- A bottle of prosecco on arrival (worth £34.95)
- It's £179 for a 2-night stay with the same inclusions
- This is a non-refundable rate. Cancellations are not permitted
Enjoyed This
(See All 440 Member Ratings)
"Fantastic stay.
Very friendly staff, lovely large & clean rooms.
Super breakfast cooked to order and served nice & hot.
Car park 5 minutes walk away.
Can't wait to stay again"
Steve
13 Apr, 2025 - Leeds, UK
Why We Love This Hotel
- The Townhouse Chester was refurbished last year. The property has a grand Georgian facade, a cosy lounge, and an outdoor terrace.
- Take a leisurely walk or boat ride at the River Dee, two minutes' walk away. The Groves, a scenic riverside path, has a choice of cafes, pubs, and restaurants.
- Head into nearby Grosvenor Park to visit the Roman Amphitheatre and gardens. It is 10 minutes' walk away.
- The city walls are known for being some of the most ancient and complete in Britain. They offer an elevated position from which to admire the city. Access points are at Northgate, Eastgate, Watergate, and Bridgegate.
- Chester's boutiques and independent shops are less than five minutes' walk away. The Rows are half-timbered galleries dating from the Medieval era.
Amenities
General
- Bar
- No elevator / lift
Services
- Security (24 hours)
- Airport transfer (fees apply)
- Safe in reception (fees apply)
Room amenities
- Central heating
- Coffee- / tea-making facilities
- Iron and ironing board
- TV
Internet
- Wi-Fi throughout (complimentary)
Bathroom
- Hair-dryer
- Toiletries
Parking
- Public car park (fees apply)
Policies
Check-in:
Standard Time is 3pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests:
Extra beds are not available.
Cot not available.
Pets:
Well behaved dogs are allowed on request and will be charged at 10 GBP per dog, per night.
Supplements are not included automatically in the total price and will be charged directly by the hotel.
If you require a pet-friendly room, please contact the hotel directly before booking.
Additional details:
Parking is not available at the hotel, but local car parks are available (additional fees apply).
All Classic Double rooms are on the upper floors, with no lift access. If you have any concerns or mobility issues, please contact the hotel directly to request a room nearest to the ground floor at reservations@chestertownhouse.com or +44 1 244 567 300.
About the Hotel
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The regular value stated is based on the maximum combined cost of the items included in this experience at the time of publication.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(440 Member Ratings)
(440 Member Ratings)
Ratings & reviews reflect verified member feedback for Townhouse Hotel Chester over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Townhouse Hotel Chester over the past 15 months.
4.6
Ambiance
4.9
Location
4.5
Rooms
4.9
Quality of Service
4.8
Value for the Money
Enjoyed Most
Lovely
Debbie
03 May, 2025
Moelfre, UK
Enjoyed Most
Great central location and beautiful period building.
Muhammad
02 May, 2025
Keston, UK
Enjoyed Most
We spent a Saturday and a Sunday night in vibrant Chester. The Townhouse was aptly named as it at the heart of this vibrant city. The location, welcome from staff, the quiet en-suite room - spacious bed and very good shower - and the tasty continental, plus full English breakfast with high quality ingredients all lived up to expectation.
Other Comments
Can’t wait to return!
Gerald
29 Apr, 2025
Poulton-le-Fylde, UK
Enjoyed Most
Lovely spotless hotel, staff very friendly and attentive
Other Comments
Would not hesitate to going back, fantastic location too
Perry
29 Apr, 2025
Bradford, UK
Enjoyed Most
Everything was fine. Booking in was simple. The room was fine and facilities were good. The staff were very friendly and the service was good. Breakfast was great and a very good choice
Other Comments
Well worth a visit . Great deal
Paul
21 Apr, 2025
Blackburn, UK
Other Comments
Tight parking spaces in NCP Carpark in Pepper st but hotel discount voucher helps
ANDREW
16 Apr, 2025
Farnborough, UK
Enjoyed Most
Lovely hotel, staff are excellent. Breakfast lovely. Great outdoor bar area. Good location. I would recommend.
Judith
14 Apr, 2025
MIDDLESBROUGH, UK
Enjoyed Most
The hotel was ideally positioned near the bustle of the city. Lovely breakfast.
Other Comments
Good varied breakfast. Nice sized room. An ideal base to explore the city
Andrew
14 Apr, 2025
Sheffield, UK
Enjoyed Most
Fantastic stay.
Very friendly staff, lovely large & clean rooms.
Super breakfast cooked to order and served nice & hot.
Car park 5 minutes walk away.
Can't wait to stay again
Steve
13 Apr, 2025
Leeds, UK
Enjoyed Most
Excellent stay. Lovely helpful staff. Extremely clean. Wonderful breakfast!! Thank you.
Other Comments
Very convenient location.
Bernadette
11 Apr, 2025
Nottingham, UK
Enjoyed Most
Very good breakfast
Other Comments
The smallest room with the even smaller bathroom. And no hot water on second night
Philip
06 Apr, 2025
Blackpool, UK
Enjoyed Most
The staff were very friendly and helpful.
Renee
03 Apr, 2025
Pinner, UK
Enjoyed Most
A super independent hotel with wonderfully friendly and helpful staff. Our room was comfortable, clean and had everything you'd need.
The breakfast was delicious.
Great location, great service - would highly recommend.
Michelle
30 Mar, 2025
Stafford, UK
Enjoyed Most
Cheaper if I had booked direct
Other Comments
Remember add £ 20 per night to your booking
john
27 Mar, 2025
Sutton Coldfield, UK
Enjoyed Most
Lovely place; would go back. Friendly helpful staff and lovely breakfasts
Other Comments
Only very minor point is the place was really warm, and no real ventilation in the room we were in so had to ask to get the window opened, but even so was still quite warm. Something to bear in mind if you are going in the warm summer months and maybe ask for a fan
Mark
24 Mar, 2025
Doncaster, UK
Enjoyed Most
Very friendly staff and excellent breakfast.
Other Comments
My only issue is the creakiness of all the rooms!! I was woken so many times by the room above just walking around and the same in our room.
Debbie
24 Mar, 2025
Shrewsbury, UK
Enjoyed Most
Very clean and comfortable hotel very close to the City centre
alwyn
16 Mar, 2025
Holyhead, UK
Enjoyed Most
Very comfortable bed, relaxing atmosphere, great service, spotless room/bathroom. Good variety offered for breakfast, very friendly/helpful staff.
Other Comments
Hotel situated in great place. Would definitely recommend it.
J A
06 Mar, 2025
Hull, UK
Enjoyed Most
Great location! Lovely bedroom but little space to set things down in the bathroom. A small corner table or shelf would help.
Susan
27 Feb, 2025
Leeds, UK
Other Comments
I apparently booked the wrong dates so I lost £250 and they were complete uncooperative
Richard
26 Feb, 2025
CardiffCardiff, UK
Enjoyed Most
Great location, super breakfast, friendly staff & a lovely large room. The free Prosecco in room was a lovely addition.
Other Comments
Only slight negative was the inability of the window to block out traffic noise from the street. But not a big issue to us as we are deep sleepers.
Ian
24 Feb, 2025
York, UK
Enjoyed Most
Fantastic location , friendly staff and a good English breakfast.
Other Comments
Room was cold on the top floor , 3rd floor in the loft of an old listed building with steep and many steps making it extremely difficult for my wife who has only a week ago had knee surgery. Also felt like we had to bend all the time in the room due to the many angled eaves around the room with a very small bathroom / shower room. No bath… Free Prosecco was worth £5.49 from Aldi compared to your confirmation , stating it was worth £30.00 and reluctant to make available. Sorry to say , overall disappointing.
Brian
21 Feb, 2025
Carshalton, UK
Enjoyed Most
The staff were exceptional in all departments, the food was very good and plentiful, the room and bed was very good spotless and clean
Other Comments
The hotel very well located close to all amenities and very close to the wall enjoyed our few days there.
John
10 Feb, 2025
Cleethorpes, UK
Enjoyed Most
Great time
Very good central location great service friendly people.would recommend Chester as a great weekend break
Good place to visit whatever your budget
En-suite very clean and functional but a bit on the small side rest of room very spacious
Highly recommended ps good breakfast as well
Stuart
Stuart
02 Feb, 2025
Princes Risborough, UK
Enjoyed Most
Large room and good service
Other Comments
The only issue with this hotel is that it does not have spaces to park and the options were to either pay for parking in a public carpark and walk to the hotel or park on a street some distance away. However this would not stop me staying in this hotel again if I had to visit the area.
Mr A P
01 Feb, 2025
Trowbridge, UK
Enjoyed Most
We enjoyed our stay at the hotel. The staff have been very friendly and supportive. The room has been spotless and the bed very comfortable.
Larisa
30 Jan, 2025
Surbiton, UK
Enjoyed Most
Perfect place for a city visit. Lovely friendly staff and very helpful, city centre location and nearby parking. Excellent breakfast, lovely room. I don't know when or if we'll ever visit Chester again but if we do The Townhouse will be our first choice. Our stay couldn't have been better. Thank you.
Malcolm
29 Jan, 2025
Lincoln, UK
Enjoyed Most
Lovely room , fab breakfast , brilliant position
Other Comments
Park in grosvenor shopping centre .. £10 per 24 hours .. ideal
Lynn
28 Jan, 2025
Leicester, UK
Enjoyed Most
Room was very large with extra beds although only 2 could book on this deal, it was dark and looked on to a firee escape. The floor above creaked noisily everytime the occupants above moved about.
The breakfast was a basic Full English or Continental, but was very well cooked and served.
Patrick
27 Jan, 2025
Aylesbury, UK
Enjoyed Most
Great Hotel and offer please send me again if this offer comes up again brilliant.
DAVE
27 Jan, 2025
Hinckley, UK
Enjoyed Most
Nice decor, comfortable, staff friendly and helpful, comfortable bed, excellent clean cooked breakfast.
Other Comments
Knew they didn’t have a lift and wasn’t concerned, but what I didn’t realise that the stairs would be so steep. We were on the third floor in what I presume was the original servants quarters, room was fine but the steps going up were so steep they took your breath away particularly when carrying a case. Like the hotel and would ask for a room on a lower floor next visit.
Susan
26 Jan, 2025
Northallerton, UK
Enjoyed Most
The Townhouse is very centrally located to visit all that Chester has to offer..The staff were lovely throughout from reception to the staff at breakfast …Breakfast was very nice …loads of choice and of the highest quality The room was very modern and the bed very comfortable…Our only issue was the bathroom is very small and compact and there isn’t any space to store small items of clothing but as we only stayed one night that wasn’t a problem for us but could be if you were staying longet
Lynne
25 Jan, 2025
York, UK
Enjoyed Most
Immaculate, clean room. Excellent breakfast. Delightful staff
Other Comments
Only criticism - underpowered electric shower
Eric
25 Jan, 2025
Watlington, UK
Enjoyed Most
Enjoyed everything about the hotel, and what a great offer to include a Saturday night.
Pamela
22 Jan, 2025
Southport, UK
Enjoyed Most
What a great stay! Super friendly staff, spacious room -very clean. Breakfast was fantastic quality and served whilst still hot, good selection on menu.
Other Comments
This hotel is in a perfect location for easy access to the city centre. We parked in a safe, secure Carpark a five minute walk away.
Susan
22 Jan, 2025
HaverfordwestHaverfordwest, UK
Enjoyed Most
Lovely hotel in a perfect location. Staff all very friendly and helpful
Diana
16 Jan, 2025
Chertsey, UK
Enjoyed Most
I stayed for 2 nights with my Sister as Christmas/Birthday gifts to ourselves. It was wonderful. Beautiful hotel located in a perfect position for the Walls of Chester and the more historical area and buildings. The staff were super friendly and helpful. The breakfast was plentiful and delicious.
Julie
15 Jan, 2025
Ashbourne, UK
Enjoyed Most
Clean and tidy, lovely and warm easy to find, central to all with local NCP parking
Good breakfast.
Mike
13 Jan, 2025
Stafford, UK
Other Comments
The Town House is an excellent hotel, lovely friendly staff, bed was very comfy, great choice of different breakfasts, this was our 3rd stay and looking forward to the next visit
Barry
11 Jan, 2025
Sheffield, UK
Enjoyed Most
Tremendous find within the original City walls and would thoroughly recommend! Only there for 2 nights but will definitely be returning again in the near future. Lovely, characterful and beautifully presented property, super-friendly staff and outstanding breakfast quality and selection.
Michael
07 Jan, 2025
Rochdale, UK
Enjoyed Most
Great location, friendly staff, excellent breakfast, comfortable room, very good bathroom, good value.
Linda
06 Jan, 2025
Stockport, UK
Enjoyed Most
Excellent deal through Travelzoo for 2 nights inc breakfast and a bottle of Prosecco. Very good location, (but no parking) best car park is in Grosvenor shopping centre, the breakfast choice was very good, staff were very polite and efficient. The room we stayed in was no.5 which was ideal for our 2 nights, if you plan on staying longer and have suitcases go for a bigger room. The hotel has obviously undergone some sort of refurbishment in last couple of years which meant carpets and fittings etc. all still newish. Would definitely recommend for a short break.
GRAHAM
05 Jan, 2025
Southampton, UK
Enjoyed Most
The Townhouse Chester was lovely and decorated fantastic for Christmas. My friend has COPD and I did not do any research in advance, so did not realise there was no lift. We were on the top floor with no lift. Difficult to say the least. The staff were amazing and the breakfast was superb and freshly made and hot unlike so many other hotels.
Other Comments
Lovely hotel with amazing staff. Great value for money and had an amazing time there but concerns about the number of steps to the top floor as this is an old building the stairs are steep …for anyone with mobility issues request a low floor but consider steps up to hotel.
Julie
01 Jan, 2025
Bootle, UK
Enjoyed Most
Loved it
Sharon
01 Jan, 2025
UlverstonUlverston, UK
Enjoyed Most
Lovely hotel in this lovely city. Our first visit but it won't be our last
Other Comments
The Townhouse is very close to the centre and surrounded by great bars and restaurants, take your pick! The comfortable hotel lounge, bar and breakfast rooms are furnished and finished to a high standard. The bedroom and bathroom had everything we needed and was extremely clean as was the rest of the hotel. Breakfast was
exceptional with a great choice available. The staff were so polite, helpful and very accommodating. We would certainly go back to this lovely hotel.
Elaine
01 Jan, 2025
Houghton le Spring, UK
Other Comments
Lovely hotel. Obvious drawback is lack of lift but that was clearly spelt out in the particulars. Didn’t particularly like being given a bedroom with 2 extra single beds in it. Had booked a double room which had an armchair according to the photo and would have preferred that really. But not a big issue. Breakfast was really good - freshly cooked and great choice. The staff were absolutely fantastic.
Delia
28 Dec, 2024
Chichester, UK
Enjoyed Most
The Townhouse was really nice. Very spacious room. Staff were very pleasant and helpful. Perfect position for everything in Chester. Would go again.
Only downside. A lot of stairs so unsuitable for anyone with mobility issues. Was perfect for us though.
Carol
22 Dec, 2024
Southport, UK
Enjoyed Most
Perfect location. Clean. Friendly. Helpful.
Lovely breakfast. Was perfect for us
Other Comments
We extended our stay by one night as Chester was so delightful.
Nicola
18 Dec, 2024
Banwell, UK
Enjoyed Most
We had our dog with us and the staff were brilliant
Other Comments
Just a shame they don't do the afternoon teas as advertised on their website as we would of had one the breakfast was great x
Andrew
17 Dec, 2024
Leominster, UK
Enjoyed Most
We were made to feel very welcome on arrival and throughout our stay, which lead to a very enjoyable experience.
We had our dog with us and it was great to stay in a nice room with our dog rather than being relegated to the old shabby rooms, as is so often the case in other establishments.
The hotel was clean, tidy, welcoming and the breakfast was delicious.
Sally-Anne
16 Dec, 2024
Wrexham, UK
Enjoyed Most
Very pleased with stay. Great breakfast and friendly staff.
James
15 Dec, 2024
Worcester, UK
Enjoyed Most
Excellent service and would definitely recommend this lovely hotel.
Other Comments
Friendly staff, lovely rooms and wonderful breakfast all in a central location
LYNNE
14 Dec, 2024
Ulverston, UK
Enjoyed Most
Great time at the hotel from start to finish. Lovely staff and room, great breakfast and in a good location for the row and down to the river.
JANE
14 Dec, 2024
Manchester, UK
Enjoyed Most
staff go over and beyond to provide good service
Other Comments
We were in room 11. Room 11 and 12 are 3 flights up so you need to be fit to access these rooms.
Pam
14 Dec, 2024
Chorley, UK
Enjoyed Most
A really lovely two days in this fantastic little hotel, beautiful room, breakfast and atmosphere, the staff were first class. So close to the centre of town, would recommend to anyone and will return! Thank you
Brian
13 Dec, 2024
Driffield, UK
Enjoyed Most
It’s a beautiful hotel and the breakfasts were really good staff friendly and efficient in everything they do.
Other Comments
If we had one complaint it could do with a bit more soundproofing we could hear next bedrooms tv on late at night and 6 in the morning, it’s an old building but the walls were very thin a couple of nights was enough for that reason alone.
Elizabeth
12 Dec, 2024
Ashington, UK
Enjoyed Most
We received a warm welcome excellent facilities clean and spacious bedroom very good ensuite and a lovely breakfast selection.
Other Comments
We would thoroughly recommend this hotel to anyone who's looking for comfort and central location. The staff were excellent and very helpful. We really enjoyed our stay.
alan
12 Dec, 2024
Didcot, UK
Enjoyed Most
Great location. Charming hotel. Warm welcome. Excellent friendly staff. Generous, delicious breakfast. Outstanding value for money. Highly recommended.
Other Comments
Will be returning.
Margaret
11 Dec, 2024
Birmingham, UK
Enjoyed Most
Very good
paul
10 Dec, 2024
Liverpool, UK
Enjoyed Most
Lovely hotel recently refurbished, rooms a little short on room to hang clothing also lighting in bedroom very dim. Small ensuite but having said that adequate & well presented. Public rooms lovely, decorattions for Christmas inside & outside which were gorgeous. Brilliant location.
Other Comments
Breakfast was lovely staff friendly & helpful.
Shirley
07 Dec, 2024
Workington, UK
Enjoyed Most
Lovely ambience as you step into this hotel. Staff very accommodating and eager to please and sort out any problems. Our tricky shower was mended immediately and more support given when we had an issue. Really enjoyed our stay and would certainly stay again despite the lack of lift.
Susan
07 Dec, 2024
Nottingham, UK
Enjoyed Most
Fabulous hotel in great location. Really friendly, welcoming staff. Easy to walk into the city.
Other Comments
Thoroughly recommend this
Kenneth
07 Dec, 2024
Ipswich, UK
Enjoyed Most
Lovely hotel in a great central base for Chester. All of the staff could not do enough for you.
Ian
06 Dec, 2024
Wolverhampton, UK
Enjoyed Most
Friendly staff very good value deal
Michael
05 Dec, 2024
Sheffield, UK
Enjoyed Most
Convenient and comfortable stay
IOLO
04 Dec, 2024
Pwllheli, UK
Enjoyed Most
Perfect location, very good breakfast and lovely, efficient staff.
Felicity
04 Dec, 2024
MANCHESTER, UK
Enjoyed Most
Wonderful, relaxed family couple of days
Charlotte
04 Dec, 2024
Kidderminster, UK
Enjoyed Most
Everything was lovely. Hotel and staff so accommodating. Breakfast first class. Definitely would go again.
Other Comments
Lovely hotel. Couldn't have chosen better.
Jane
03 Dec, 2024
Coventry, UK
Enjoyed Most
Very nice Hotel, with friendly staff.
Excellant location.
lloyd
02 Dec, 2024
Newport, UK
Enjoyed Most
Fantastic 2 night break in the heart of Chester very comfy beds & excellent breakfast. We had a large room on the 3rd floor, no lift & 52 steps. Not a problem for us but anyone with mobility issues be aware!
Other Comments
Very friendly staff & in a fab location thankyou
Dena
01 Dec, 2024
Sheffield, UK
Enjoyed Most
Brilliant
Other Comments
Staff were great and lovely breakfast
Stephen
30 Nov, 2024
Shrewsbury, UK
Enjoyed Most
Location of hotel is great although no parking there. We managed to find a place to park just around the corner (24 hr parking - £10 per night). Staff are really friendly breakfast is really good plenty of choice.
Stephen
29 Nov, 2024
Stoke-on-Trent, UK
Enjoyed Most
Very pleasant and helpful staff. Hotel was very central to the town and close to all amenities. Breakfast was excellent.
Gillian
28 Nov, 2024
Bedford, UK
Enjoyed Most
Couldn't fault anything about it. Superb location. Excellent breakfast for all tastes. Friendly helpful staff.
phil
27 Nov, 2024
Ilkley, UK
Enjoyed Most
We had an excellent two night stay at the Townhouse, great Location and very friendly Staff. Everything was great and will come again
James
27 Nov, 2024
Sleaford, UK
Enjoyed Most
Great one night break in Chester city centre.
Other Comments
Could not fault the hotel. Lovely room. Friendly staff and excellent breakfast.
Susan
26 Nov, 2024
Wigan, UK
Enjoyed Most
Really good experience. Welcoming staff Fantastic Breakfast
Other Comments
Only negative comment Shower needs updating took ages to heat up
Carol
24 Nov, 2024
Menai Bridge, UK
Enjoyed Most
Sixth visit . Love the place however disappointed with my bedroom on this visit
PAULA
23 Nov, 2024
Sutton Coldfield Birmingham, UK
Enjoyed Most
Excellent stay.. superb food, room staff location. Couldn't find anything negative to say. Have already recommended to family and friends. Will definitely return next year.
Ronald
22 Nov, 2024
Liverpool, UK
Enjoyed Most
Very enjoyable, thank you.
Other Comments
Highly recommended, Booking in, the staff, the breakfast, the rooms, the ambiance at the hotel were all perfect. Than you.
Clive
22 Nov, 2024
Rhyl, UK
Enjoyed Most
Lovely independant hotel. Tasteful decor including comfortable lounge, comfortable and clean room. Tea and coffee supplies and bottled water supplied each day. Friendly, helpful and professional staff. Breakfast was plentiful with a good choice of cold cereal, dried and fresh fruit, nuts etc also pastries. A good choice of hot food cooked to order. I'd recommend and hope to visit again
Marion
21 Nov, 2024
Chigwell, UK
Enjoyed Most
Lovely, clean hotel in perfect location for sightseeing. Friendly staff and very helpful
Patricia
20 Nov, 2024
Gravesend, UK
Enjoyed Most
We loved staying as the staff,location and breakfast were great. Great restaurants and a cosy pub all minutes away. Will definitely stay again.
Sue
20 Nov, 2024
Liverpool, UK
Enjoyed Most
The staff did everything they could to make our stay enjoyable. Immaculately clean throughout & very enjoyable breakfast with plenty of choice.
Jane
19 Nov, 2024
Halesowen, UK
Enjoyed Most
Great weekend at the townhouse great value for money want to go back soon
Other Comments
Staff were excellent food was great room was great all good thanks so much
James
18 Nov, 2024
Ayr, UK
Enjoyed Most
Great location staff very friendly and great breakfast
Chris
17 Nov, 2024
England, Liverpool, UK
Enjoyed Most
Welcome and charming
Jacqueline
16 Nov, 2024
Ingatestone, UK
Enjoyed Most
A superb visit. A lovely hotel, friendly helpful staff. Could not fault it
Other Comments
An incredibly welcoming stay, very clean and an excellent breakfast. A superb situation in Chester.
Ann
15 Nov, 2024
Haywards Heath, UK
Enjoyed Most
Lovely building. Nice welcome. Large family room but with limited storage. Nowhere to hang long items like dresses and nowhere for coats especially if wet- perhaps a hook on back of door? Only one chair- this room would sleep 3 people. Plenty of room to accommodate more chairs instead of sitting on beds. Breakfast excellent- lots of choice and great service. Would definitely recommend!
Rita
15 Nov, 2024
Knaresborough, UK
Enjoyed Most
Friendly and helpful staff. Welcoming atmosphere. Lovely breakfast. Clean refurbished room. Very good value (with Travelzoo). Central location and so convenient for sights, shops and restaurants.
Other Comments
Access to our room was up two flights of stairs (no lift). However, the reception staff cheerfully helped carry luggage to the room. Even so, this hotel is not suitable for guests with mobility issues. We parked in the Grosvenor Centre car park using Hozah autopay (requires prior registration). This worked well and we found a way through the shopping centre using its lifts and smooth floors which was ideal for our wheeled suitcases and which took us most of the way to the hotel.
Michael
15 Nov, 2024
Wolverhampton, UK
Other Comments
Nice hotel very helpful and pleasant staff
MR ROBERT
14 Nov, 2024
Dumfries, UK
Enjoyed Most
Lovely accommodation. Great staff. The breakfast really good.
Other Comments
Bedroom and Bathroom little small,but didn't stop our enjoyment.
Lynne
14 Nov, 2024
Burnley, UK
Other Comments
Beautiful updated house in the Center of Chester. Very friendly staff and the food was superb!
beverley
14 Nov, 2024
Derby, UK
Enjoyed Most
Staff are lovely. Breakfast included and was really good
Other Comments
No lift here. We were top floor so lots of steps
Vanessa
13 Nov, 2024
Whitley Bay, UK
Enjoyed Most
Room spacious and clean. Beds and pillows super comfortable. Plenty of tea, coffee, biscuits in room. Breakfast good quality and good variety. Staff friendly and helpful. Good central location. Thank you
Emma
12 Nov, 2024
Gillingham, UK
Enjoyed Most
Our second stay here through a Travelzoo deal and we weren't disappointed.
We couldn't check in before 3.00 but the reception staff were happy to keep our bags safe and advise on car parking so that we could start exploring the lovely city of Chester straight away.
Beautifully presented and very clean throughout. Bedrooms are large with everything you need to enjoy a comfortable stay.
Fantastic breakfast was included in the price.
We would definitely stay there again.
Other Comments
All the rooms are upstairs and there is no lift. The steps are very steep and may not be suitable for everyone.
Linda
12 Nov, 2024
Halesowen, UK
Enjoyed Most
Staff were extremely good and friendly. Our room was rather small with little space in the shower room
a j
12 Nov, 2024
Faversham, UK
Enjoyed Most
Staff very friendly and helpful! Lovely hotel in a great area. Great breakfast and service. Will definitely be back!
Other Comments
Thanks to all the staff for a lovely stay!
Andrew
11 Nov, 2024
Preston, UK
Enjoyed Most
I stayed there with my daughter and nothing was too much trouble for the staff.
Carol
11 Nov, 2024
Northampton, UK
Enjoyed Most
Huge room, comfy bed, clean all facilities we could need. Fantastic breakfast and all staff were so friendly. Can’t find fault!
Sarah
11 Nov, 2024
Stoke-on-Trent, UK
Enjoyed Most
Excellent hotel, very well situated for shopping and dining out. The most friendly staff we will definitely go back!
Elaine
11 Nov, 2024
Shropshire, UK
Enjoyed Most
Hotel was lovely, staff were great, location fantastic. Will definitely recommend & return!
Jane
04 Nov, 2024
Liverpool, UK
Enjoyed Most
Very pleasant stay, the staff were very friendly and helpful.
Other Comments
Would recommend staying at this accommodation
Anne
03 Nov, 2024
Cardiff, UK
Enjoyed Most
Helpful staff. Very good breakfast. Lovely clean bedroom.
Hazel
01 Nov, 2024
Southwell, UK
Enjoyed Most
Great hotel, staff very friendly, lovely tasty breakfast. The only drawback was the bathroom,
New fixture and fittings but when opening the shower room door, there is about 2cm between door and toilet! The mirror on the wall has the sink and toilet Infront of it, so difficult for my husband to see to shave!. Everything else was great and would gladly return. Hotel is in a great location
Other Comments
There is no lift, but managed to carry small suitcase up three flights of stairs, some older people may need a member of staff to help
ANNE
01 Nov, 2024
Rochdale, UK
Enjoyed Most
Hotel absolutely immaculate, lovely bedroom, excellent breakfast. We loved our weekend there, right in the middle of town so able to go back for a coffee. Token for the car park meant that we were able to park for 24 hours in the city centre for £10.50
Other Comments
Felt very welcome. Best thing of all - the staff were so pleasant and SMILED all the time. Nothing was too much trouble. Superb value.
Susan
30 Oct, 2024
York, UK
Enjoyed Most
A very nice boutique hotel right in the heart of Chester
Other Comments
Well the beds are absolutely beautiful so comfortable a fantastic night sleep
Kathleen pietrzak
28 Oct, 2024
Nottingham, UK
Enjoyed Most
Fabulous room with good quality furnishings. Great breakfast . Great location with friendly staff
Linda
27 Oct, 2024
Accrington, UK
Enjoyed Most
The staff were extremely welcoming. The room was good & the breakfast was very good & served with a smile!
Jane
26 Oct, 2024
West Wickham, UK
Enjoyed Most
All staff were very friendly & helpful. Accommodation was immaculate. Location perfect. Wonderful breakfast.
Other Comments
Very enjoyable stay.
Bernadette
24 Oct, 2024
Nottingham, UK
Enjoyed Most
Beautiful hotel, clean, light, old building, comfortable rooms, with fabulous staff, lovely breakfast.
Other Comments
Highly recommend this hotel, would definitely return, great location, comfortable, clean friendly place.
Karen
23 Oct, 2024
Swansea, UK
Enjoyed Most
Great place easy access to town centre.temporary negative ongoing roadworks close to Townhouse.Homely atmosphere.Very good food
Sidney
23 Oct, 2024
Manchester, UK
Enjoyed Most
Fantastic two days - lovely well appointed hotel in the heart of Chester. Staff went above and beyond during our stay. Highly recommended
Jamie
21 Oct, 2024
Brigg, UK
Enjoyed Most
Excellent few days. Great value for money with your offer. The breakfast was lovely!
Brenda
19 Oct, 2024
Stafford, UK
Enjoyed Most
Lovely hotel. Clean, comfortable, staff very helpful and friendly. Would definately stay there again.
Angela
19 Oct, 2024
Montgomery, UK
Enjoyed Most
A gem of a place, surpassed only by the staff who are truly outstanding
michael
15 Oct, 2024
Stratford-upon-Avon, UK
Enjoyed Most
Excellent stay
Other Comments
All staff super efficient and very friendly
Janet
14 Oct, 2024
Ripon, UK
Enjoyed Most
Visited with a friend. Stayed for 2 nights. It was brilliant because the rooms were immaculate, beds comfortable and the hotel staff were exceptional.
Jane
11 Oct, 2024
Doncaster, UK
Enjoyed Most
Lots of steps/stairs. Breakfast unsatisfactory for vegan guests despite prior warning. No vegan sausage despite advertising them on menu. Poor shower little pressure. Duty staff on arrival offered to help with cases. Nice fluffy towels.
Other Comments
Parking worked well with discount provided. Poor timing with city marathon on Sunday so access hard into centre.
Robin
09 Oct, 2024
Tywyn, UK
Enjoyed Most
Very clean Staff helpful and friendly nothing was a problem. Nice bar area and outdoor covered garden seating area. Breakfast just what you needed. WELL DONE
Other Comments
Would certainly stay again when next time in Chester
Mike
07 Oct, 2024
Stafford, UK
Enjoyed Most
Nice and clean, friendly staff and well positioned
Howard
04 Oct, 2024
Chipping Ongar, UK
Enjoyed Most
Spent a very pleasant couple of nights at The Townhouse Chester. Our room was very clean and comfortable. The staff were friendly and very helpful.
Mrs C L
02 Oct, 2024
Birmingham, UK
Enjoyed Most
Recently refurbished Georgian Town House. Very comfortable room (might be small for 2). Stylish bathroom but problem with water temperature in shower on 2nd day. Excellent breakfast. Unnecessary prosecco - I didn't want a free bottle and left it behind. Never good value for single travellers! But this is a pleasant independent hotel in an excellent location for visiting Chester and I would stay there again.
Susan
02 Oct, 2024
Frome, UK
Enjoyed Most
A wonderful experience from check in to check out. All staff were friendly and helpful. All parts of the hotel we saw were nicely decorated and very clean. Breakfast was very good with a great choice
Verity
01 Oct, 2024
Telford, UK
Enjoyed Most
Lovely hotel in a fabulous location.
Other Comments
Fantastic breakfast
Deborah
30 Sep, 2024
WarwickWarwick, UK
Other Comments
Parking was difficult. The room we had was small. Bathroom small with toilet in front of small hand basin. Not much room when showering. Clean though.
Robert
29 Sep, 2024
Markfield, UK
Enjoyed Most
Great accommodation and lovely staff
Steve
28 Sep, 2024
Worcester, UK
Enjoyed Most
Lovely hotel situated in an ideal location for strolling into Chester centre or to the River.Rooms modern rooms well furnished and very clean. Very good breakfast. Have already booked again.
Other Comments
Check in easy and staff very friendly and efficient.
Carol
28 Sep, 2024
Wigan, UK
Enjoyed Most
Large comfortable rooms with modern spacious en suite. Could do with a pair of easy chairs. The building is tall, 4 floors , although ground floor is basement, 1st floor(up steps from pavement) is reception, dining and bar, then 2 accommodation floors. 3rd floor being top floor. (4th) There is no lift, so you need to be fit, and travel light. The majority of customers were our age group (60-70+) Staff were very friendly and always keen to help, a credit to the hotel. Meals were excellent and well presented.
Other Comments
This hotel would benefit greatly with the installation of a lift, I,m sure there is room in the stairwell to house one. Even a 'dumb waiter' for sending luggage upstairs would help.
MICHAEL
27 Sep, 2024
Nottingham, UK
Enjoyed Most
very friendly staff, excellent breakfast, good room size and a great location.
Other Comments
As it is a town house depending on which floor you are staying on there can be a lot of stairs.
Maxine
23 Sep, 2024
HEDGE END, UK
Enjoyed Most
Good location. Food okay. Service good. Bathroom a bit tight. No parking on site. Beds a bit soft.
graham
21 Sep, 2024
Hereford, UK
Enjoyed Most
Perfect location in a wonderful City. Would definitely go back, also would recommend to friends.
Other Comments
More than satisfied with this mini break.
Gregory
20 Sep, 2024
Cheadle, UK
Enjoyed Most
PEDRO AND NIKKI WERE VERY GOOD IN THERE RESPECTIVE JOBS BREAKFAST WAS GOOD
Other Comments
SHOWER WAS MUCH TOO HOT TO BARE WOULD HAVE TAKEN THE SKIN OFF ROOM FAR TO SMALL LAST COUPLE IN THE ROOM SAID THE SAME
sarah
20 Sep, 2024
Pwllheli, UK
Enjoyed Most
Good location with helpful friendly staff and an excellent choice of food for breakfast.
The rooms are small but comfortable.
We would not return because of the number of steps
both in and outside.
Roy
20 Sep, 2024
Newark, UK
Enjoyed Most
Too many stairs otherwise it’s a lovely place
Other Comments
Breakfast was very rushed on both mornings which was a shame
Jacqueline
19 Sep, 2024
Norwich, UK
Enjoyed Most
A superb night away with a friend. Staff were fantastic, they couldn't do enough for us. We booked an afternoon tea on arrival, which was just delicious. The bedroom and facilities were lovely and breakfast the next morning was excellent. Can't fault it. We would definitely stay again.
Other Comments
Outstanding.
Kay
17 Sep, 2024
Leyland, UK
Enjoyed Most
Had a nice stay
Glad to have top room though climb up stairs was hard !!!
Unfortunately guests opposite very loud returning at 3 in morning
But great location
Unfortunately
Tracey
15 Sep, 2024
Bridport, UK
Enjoyed Most
The staff were absolutely brilliant, t he e cleanliness of the hotel we could not fault. We had a wonderful visit
Other Comments
The staff were so attentive, when they found out it was my husband's
Birthday, they brought a cake at breakfast and sang happy birthday.to him.
What a beautifully clean hotel
With fantastic staff.
We had the best time
Sue
14 Sep, 2024
Leicester, UK
Enjoyed Most
Staff are wonderful, nothing is a trouble to them. Rooms are spotless comfy beds and pillows. The secret garden is a plus. Brilliant location for shops, restaurants and the River Dee.
Susan
14 Sep, 2024
Ormskirk, UK
Enjoyed Most
Excellent. Shower room a little small. Spotlessly clean hotel. All staff very pleasant and helpful.
Norman
14 Sep, 2024
Barrow-in-Furness, UK
Enjoyed Most
2 night break in lovely refurbished room, with delicious breakfast and friendly helpful staff. Good location for town and river walking
Other Comments
Although no parking at hotel there are 3 carparks close by offering reasonable 24 hour rate.
Patricia
13 Sep, 2024
Portishead, UK
Enjoyed Most
Excellent almost all round,particularly the staff. Breakfast first class. Parking discount with Pepper Street excellent.Our room,probably because we were on a "deal", was small and the bathroom miniscule with the sink placed above the lavatory. No 8 Not to be recommended for anyone over 12 stone!
Gordon
13 Sep, 2024
Chipping Norton, UK
Enjoyed Most
My husband and I enjoyed a 2-night stay at The Townhouse, Chester. Excellent accommodation and breakfasts and friendly staff.
Sheila
11 Sep, 2024
Widnes, UK
Enjoyed Most
Lovely place.
Great staff and especially the lady that was on the breakfast service.
Very friendly and bubbly.
claire
11 Sep, 2024
Hereford, UK
Enjoyed Most
Great location Wonderful stay very pleasant staff and fantastic breakfast keep up the good work home from home 👍😊
Enjoyed it very much we will be back
Neil
11 Sep, 2024
Beverley, UK
Enjoyed Most
Brilliant overnight stay.
Other Comments
Too many stairs, can't be helped very old building. Make sure you check where your room is.
Pauline
11 Sep, 2024
Tring, UK
Enjoyed Most
Wow. Definitley the best city break ever. Staff were all happy and helpful. Room was beautifully clean and modern. Breakfast was a lovely experience with again happy and friendly staff.
Other Comments
Location is excellent. Outside space was lovely. Car Park on Albion St (Inn Parks) again a happy and helpful chap who showed us where to park and provided directions.
Marilyn
09 Sep, 2024
Nottingham, UK
Enjoyed Most
Great experience. Would certainly pay another visit xx
Other Comments
Lovely staff. Very accommodating.
Pamela
08 Sep, 2024
Pontypridd, UK
Enjoyed Most
Check in was smooth and bottle chilled Prosecco waiting in our room. Room comfortable although shower room was quite small. Breakfast was good (both of us had variations of full english) and service good too. Staff we met all nice and friendly. We opted to eat and drink out so cannot comment on this although I do feel we may have done this if pricing had been more attractive. This being said, the overall deal for the 2 night B & B break was very good value for money. Hotel doe's not have car parking although it is based well in the town centre.
Sid
08 Sep, 2024
Burton upon Trent, UK
Enjoyed Most
A very enjoyable stay at the Townhouse Hotel. Room was very clean, spacious and bed was very comfortable. The staff went over and above to make sure our stay went without any problems. Very helpful regarding parking and places to eat. The location was excellent. Breakfast excellent
Other Comments
Would highly recommend this hotel, thank you to all the staff.
GERALDINE
07 Sep, 2024
Exeter, UK
Enjoyed Most
Beautifully decorated, very clean. Bedrooms are spacious and beds are comfortable. The location of the hotel is excellent. Very pleasant stay
Susan
04 Sep, 2024
LEEDS, UK
Enjoyed Most
Central hotel. Very clean and tidy. Staff very helpful. Room spotless with refurbished en suite. One negative - no parking facility.
Paul
04 Sep, 2024
Birmingham, UK
Enjoyed Most
From checking in to checking out, all the staff were lovely and very attentive. We will definitely be going back
Lynn
02 Sep, 2024
Preston, UK
Enjoyed Most
Friendly staff. Hotel was very clean and attractively decorated and furnished. Nice breakfast with lots of choice
Joan
02 Sep, 2024
Sheffield, UK
Enjoyed Most
Had a lovely stay in Chester at The Townhouse, location was excellent, right in the centre. Staff were very friendly and helpful, especially the night porter! Breakfast was very tasty and cooked fresh. My only negative was there is no free parking.
Daniel
31 Aug, 2024
School Aycliffe, UK
Enjoyed Most
Friendly helpful staff. Comfortable room. Good breakfast. Good position to view Chester.
roy
31 Aug, 2024
Birmingham, UK
Enjoyed Most
Very good staff. Excellent breakfast. Very good position on Chester
Peter
31 Aug, 2024
Doncaster, UK
Enjoyed Most
Very good experience, staff are truly an asset to this establishment. Would definitely recommend for overnight or weekend stay!
David
28 Aug, 2024
Liverpool, UK
Enjoyed Most
Everything about our stay was first class. We would not consider staying anywhere else in Chester after our recent visit. Well done to the lovely staff who are a credit to The Townhouse!
Dawn
28 Aug, 2024
Sutton Coldfield, UK
Enjoyed Most
The Townhouse is a nice hotel that seems to have been renovanarrowted recently, however they have not replaced the windows. Clean and comfortable. Good breakfast.
Other Comments
The stairs leading up to the second floor are narrow. There is no lift in the property, which may be a issue with some guests.
Natwarlal
27 Aug, 2024
BIRMINGHAM, UK
Enjoyed Most
This hotel is located very close to the city centre and not too far from the train station. The staff are very cheerful, attentive, polite and nothing was too much trouble. They looked after our bags on check out day so we could spend more time in Chester. The breakfast was fantastic everything cooked fresh to order and an excellent choice. We will definitely return
Susan
27 Aug, 2024
Shrewsbury, UK
Enjoyed Most
The Townhouse was fantastic. The staff were wonderful. A great hotel for a break in Chester. Thank you.
Margaret
27 Aug, 2024
Newbury, UK
Enjoyed Most
Short Stay in Chester and Liverpool.
Other Comments
Very clean and modern, good breakfast and comfy bed. Will come again.
Rob
27 Aug, 2024
West Sussex, UK
Enjoyed Most
lovely old hotel recently refurbished to high standard wonderful breakfast, lovely friendly staff, the location was fabulous central to all Chester has to offer, the only thing not great was the bathroom which was tiny especially considering the size of the bedroom, but that is a small issue that would not stop me recommending this place
Other Comments
just go there you will not be disappointed
Gill
26 Aug, 2024
Tredegar, UK
Enjoyed Most
Excellent, welcoming and friendly, warm and cosy , nothing too much trouble .
A big Thankyou to Laura who took time and trouble to find my earring in our room ,Thankyou . Also must mention Darren the door man on reception on night shift . Very friendly and funny and helpful.
Very clean , food was brilliant as was the service ,
Bed very comfy, although we were over the main road there was little noise .
Very close to everything , fabulous city to visit .
Cannot find fault .
Kate
26 Aug, 2024
Heanor, UK
Enjoyed Most
The hotel was very well located. The room was lovely, breakfast was great and the terrace area was a very pleasant spot. Staff were very friendly and helpful.
Christina
24 Aug, 2024
Watford, UK
Enjoyed Most
The hotel was everything we could have wished .
Perfect location.
Clean, comfortable rooms. Comfy beds.
Very attentive, friendly staff, who couldn't do enough for us.
Excellent food.
Very good value for money.
Would recommend the place to anyone.
Carol
24 Aug, 2024
Birmingham, UK
Enjoyed Most
A pleasant one night stay visiting the historic city of Chester.
Nice room, lovely breakfast, and a bottle of Prosecco included in the price.
Trevor
24 Aug, 2024
London, UK
Enjoyed Most
No complaints at all.
John
23 Aug, 2024
Towcester, UK
Enjoyed Most
We arrived to be told that there was no booking!
The room was much bigger than I was expecting, and quite comfortable. Bathroom tiny.
Breakfast was as expected, and very pleasant.
Our room (18) was spoiled by the sounds of the music which plays constantly in the reception areas. It took four requests to persuade the staff to lower the volume.
Other Comments
As with many conversions of this type, the hotel has a certain charm but also doesn't quite hit the comfort levels of more recent buildings. Floors and staircases creak outside and above the room. Power sockets were installed before guests started to travel with several devices that need regular recharging.
Brian
23 Aug, 2024
Plymouth, UK
Enjoyed Most
Booking the hotel was easy and we got our preferred dates easily. The staff were very friendly and helpful and the hotel was very clean and well appointed. Our room was spacious, the bed very comfortable and the en-suite was very good. The food and service were excellent. We had a lovely time
John
21 Aug, 2024
Dorking, UK
Enjoyed Most
Lovely hotel and very friendly staff, nice rooms with a lovely shower,adequate breakfast. Central location to shops and amenities. All in all a great little Hotel.
Anthea
20 Aug, 2024
Hinckley, UK
Enjoyed Most
This is a lovely hotel in the centre of Chester. All the staff very friendly and helpful. Excellent choice at breakfast.
Other Comments
The only downside is that there is no lift so would not be suitable for anyone with mobility problems. We were on the 3rd floor which wasn’t a problem for us but certainly could be for some. A brilliant hotel, otherwise.
Steve
20 Aug, 2024
Bromsgrove, UK
Enjoyed Most
Visited this hotel previously,but since the re-furbishment it is a vast improvement.
Rooms are beautiful although the bathrooms are quite small and the shower cubicle would not accommodate anybody that was on the large side.
Breakfast is a good variety of Continental then you choose your cooked preference.
First morning breakfast was lovely,second morning unfortunately the breakfast wasn't as nice.
Toast was hard with the poached eggs,poached eggs were hard,plentiful supply of tea and coffee. We were asked if we wanted toast we said yes but it never materialised, I had to ask a second time and only 1 toast rack was brought between 4 of us.
The restuarant was busy on the second morning and only the same amount of staff on duty. I would certainly visit this hotel again but would prefer a room that wasn't up in the attic space.
Other Comments
Excellent location,near centre.would certainly visit again
Esther
19 Aug, 2024
Maryport, UK
Enjoyed Most
The hotel is in a great location. The room was lovely and the staff very helpful and friendly.
Jane
19 Aug, 2024
Sale, UK
Enjoyed Most
Great location. Excellent service. Lovely breakfast. Only issue for us was small bathroom and lack of clothes storage in a large and well decorated room.
Sandra
19 Aug, 2024
Derby, UK
Enjoyed Most
Very nice Hotel, close to Town. Exceptional breakfast. Pleasant staff couldn't do enough for you. Only one niggle there wasn't enough lighting in the room for me.
Susan
18 Aug, 2024
Stalybridge, UK
Enjoyed Most
WE had a wonderful couple of nights at The Townhouse. Staff members were all really friendly and helpful. The only reason that I didn't give 5 stars for the rooms is that our bathroom had a slightly musty smell (it had no exterior windows, so I don't know what could be done about it). We enjoyed a bottle of prosecco in the terrace area and had a couple of games of pool. There were also art materials available for children. Our room was spacious (we were allocated a 4 person room).
Other Comments
I would return in a hartbeat.
Deborah
18 Aug, 2024
Prenton, UK
Enjoyed Most
Super hotel and excellent breakfast. Room immaculate and well appointed.
Audrey
17 Aug, 2024
Ulverston, UK
Enjoyed Most
Fantastic
MR HOWARD
17 Aug, 2024
Derby .South Derbyshire, UK
Enjoyed Most
Excellent location and very helpful staff. Lovely breakfast.
Other Comments
Bathroom sink very small and little room for toiletries in the bathroom.
Andrew
17 Aug, 2024
Hinckley, UK
Enjoyed Most
Fantastic hotel. Great location. Friendly staff. Good facilities. Great and varied breakfast. Very comfy bed
Janice
16 Aug, 2024
Cheadle, UK
Enjoyed Most
Brilliant …staff wonderful, very helpful
Clean tastefully decorated brilliant location !!! Breakfast wonderful….definitely will be having another visit to this hotel
Other Comments
Staff helped with parking and got a good deal with the parking because of the help from the hotel
Dorothy
15 Aug, 2024
Hexham, UK
Enjoyed Most
Enjoyable
Timothy
15 Aug, 2024
Barmouth, UK
Enjoyed Most
Father and son, actually! Hotel was smartly furnished and decorated, and centrally located.
All the staff were very friendly and helpful and breakfast was excellent.
Other Comments
Not suitable for those who cannot climb stairs.
Roger
15 Aug, 2024
Plymouth, UK
Enjoyed Most
We really enjoyed our 2 night stay. The hotel was well situated in the city of Chester and the staff were all really friendly and helpful.
Unfortunately there I'd no lift so it was quite a chore having to climb up 2 flights of steep stirs to access our room but it was a nice comfortable and very clean room with a comfortable bed.
The only downside was that although the room was very large, the bathroom was tiny and there was nowhere at all to put your toiletries etc and in fact there wasn't a proper washbasin in the bathroom just a tiny hand basin like you'd find in a downstairs cloakroom, so it was very difficult when trying to wash your face.
That said there were good quality toiletries supplied and lovely big towels and the water pressure in the shower was good.
The breakfast was outstanding. Quality ingredients and plenty of choice all beautifully served in the dining room or if preferred outside.
We were delighted with out stay and Chester is well worth a couple of days exploration.
Linda
14 Aug, 2024
Halesowen, UK
Enjoyed Most
The staff were fabulous and helpful it was basic but clean and the breakfast was good
Other Comments
The room was very noisy from outside and people above so we didn’t sleep at all
Deborah
13 Aug, 2024
Sheffield, UK
Enjoyed Most
Not been to Chester for many years so we’re pleasantly surprised with so much to see and do.
Other Comments
We loved the Townhouse Hotel, arriving early to find our room was ready. The hotel is a few minutes walk from the Grosvenor Centre multi storey car park which had ample spaces on the upper floors and just £10 for 24 hours The room was small but beautifully equipped with everything we needed. The breakfast was first class and all the staff were most helpful and poli
Graham
13 Aug, 2024
Stafford, UK
Enjoyed Most
Lovely hotel in an ideal location, literally just a short walk from the city centre and the Cathedral. Lovely large comfortable room (we had the one at the top). Would happily stay again.
Other Comments
Note there is no parking onsite but there is plenty nearby (we were recommended the Grosvenor Shopping Centre car park which is not the one they give the discount for but both end up being around £10/day and the Grosvenor is thought to be safer). A minor point is the stairwells are quite narrow and a bit on the steep side.
Stephen
12 Aug, 2024
Cranleigh, UK
Enjoyed Most
Great stay, staff very friendly.
Other Comments
Rooms are good but stairs are quite steep to rooms.
helen
11 Aug, 2024
Redditch, UK
Enjoyed Most
We had a lovely couple of days in Chester, hotel was perfect. Staff were all really nice, helpful & pleasant, especially Nicola & the night staff/ barman sorry didn't catch his name. Lots of stairs but we knew about that from reading reviews before we booked luckily we are fit enough to get our steps in. Our room was really nice, we were on the front of the Hotel so we could hear the traffic going by. This wouldn't put us off our next visit as we will certainly be back. 20+ out of 10😊 Breakfast was delicious too plenty to choose from & plenty of it.
Susan J
10 Aug, 2024
Newcastle upon Tyne, UK
Enjoyed Most
Very helpful staff. Breakfast staff were very friendly and helpful
Other Comments
All the stairs caused a problem for us.
Carol
10 Aug, 2024
Haddenham, Ely, UK
Other Comments
No parking
No lift,
not suitable for disabled or elderly people with mobility issues. I have a blue badge and found it very difficult to park and we were put on he 4th floor.
We complained and did get the room changed,
The restaurant only opens lunch time so we had to go out to eat.
There was no one in the bar other than us so no atmosphere. Certainly wouldn’t go back.
Derek
09 Aug, 2024
Gloucester, UK
Enjoyed Most
We had a great 2 days, everything from staff to rooms was exceptional, and the breakfast was one of the best we have ever had in a b&b. We will definitely return.
David
08 Aug, 2024
Sunderland, UK
Enjoyed Most
Lovely renovated room Complimentary bottle of Prosecco
Good breakfast and pleasant staff
Near to main shopping area and restaurants in Chester
Jackie
04 Aug, 2024
Kingswinford, UK
Enjoyed Most
Great staff very helpful great place
Bruce
04 Aug, 2024
Ulverston, UK
Enjoyed Most
Absolutely outstanding Hotel. You can tell the calibre of a Hotel by the the little things. Every day room tidy and the housekeeping team even fold back the top sheet of toilet paper. Such fa ulous attention to detail. Outrageously satisfying breakfast with just about everything to cater for ALL tastes.
Location great for the Rows and Northgate etc. Two mins stroll to the Riverbank.
Just outstanding.
Royd
03 Aug, 2024
Tonbridge, UK
Enjoyed Most
Could not fault anything. Terrific value.
Gillian
03 Aug, 2024
Halifax, UK
Enjoyed Most
We had a lovely two night stay and the staff were lovely too.
Other Comments
Rita met us at reception and couldn’t have been kinder in fact all the staff were lovely.
Eileen
02 Aug, 2024
Y Rhyl, UK
Enjoyed Most
Super spot. just in the right place
Michael
02 Aug, 2024
BRIDGNORTH, UK
Enjoyed Most
Fantastic location 2. minutes from city centre, Riverside and city walls I would recommend this hotel to anyone and will certainly return.
Other Comments
Room was large and very clean, the staff could not have been more friendly or helpful, breakfast was superb.
Andrew
02 Aug, 2024
Daventry, UK
Enjoyed Most
A beautiful place to stay within the city walls. Friendly staff. Comfortable room. Superb breakfast.
Other Comments
Amazing value for money. Just £99 B&B for both of us including a bottle of Prosecco.
David
01 Aug, 2024
Ormskirk, UK
Enjoyed Most
Very welcoming staff. Ideal location. Lovely breakfast. Room had everything one needs. Only minus point was that we couldn’t open a window and were not too happy to leave fire escape door open overnight ! It was VERY warm during our stay.
Kate
01 Aug, 2024
Newtown, UK
Enjoyed Most
A premium feel hotel close to central Chester. Rooms excellent breakfast very good . Only criticism is parking is expensive and the local NCP [which the hotel have a discount arrangement ] is a 10 minute walk away. Not much fun in the rain.
William Frank
01 Aug, 2024
BEVERLEY, UK
Enjoyed Most
Perfectly posistioned hotel in the heart of Chester. Staff excellent and very helpful.
Anne
31 Jul, 2024
Lytham Saint Annes, UK
Enjoyed Most
Excellent -delightful staff, all amenities, elegant decor, delicious breakfast
Other Comments
NO Lift . brilliant central location
Mary
31 Jul, 2024
Wirral, UK
Enjoyed Most
Enjoyable, terrific VFM
Other Comments
Please change the music piped through the hotel
Chris
31 Jul, 2024
Skipton, UK
Enjoyed Most
Had a fabulous stay at The Townhouse. Room was clean comfortable and modern. Breakfast was delicious. Staff and service excellent.
Other Comments
Really enjoyed our stay, loved the outside terrace area, will definitely be back.
Tracey
31 Jul, 2024
Sutton Coldfield, UK
Enjoyed Most
Great location near river and city walls and close to centre. Rooms a bit small especially bathroom but adequate and clean. Staff lovely and very helpful - particularly ones we dealt with - Becky and the Spanish lady whose name we didn't get.
Other Comments
Prosecco on arrival was good - we had ours chilled and had later in the beer garden - very pleasant. Parking a little bit of an issue, but shopping centre 5 mins away
Steve
30 Jul, 2024
Oldham, UK
Enjoyed Most
Great staff nothing was a problem for anything you require.
Other Comments
Shower very slippery. Owner said he will take it on board.
Brian
30 Jul, 2024
Halesowen, UK
Enjoyed Most
Great venue & location
Philip
29 Jul, 2024
Wolverhampton, UK
Enjoyed Most
Great location and comfortable hotel
Other Comments
Very friendly and efficient reception staff
alwyn
28 Jul, 2024
Holyhead, UK
Enjoyed Most
The staff were very friendly and helpful. The location of the hotel was perfect and within close distance to restaurants, bars, shopping and the river.
Frank
27 Jul, 2024
Stockport, UK
Enjoyed Most
Breakfast
Other Comments
Our room
Alan
27 Jul, 2024
Knutsford, UK
Enjoyed Most
we were looking forward to another stay at the townhouse hotel, this was our 4th visit, things have changed, no evening catering, as we were unaware it had become a B&B we always enjoyed the evening fare. A severe shortage of staff in the evening, only one man running around trying to do everything which led to slow service (in our opinion not his fault) otherwise all was well
Other Comments
The shower tray leaked and the shower head needs attention in room 18
Shirley
26 Jul, 2024
Shrewsbury, UK
Enjoyed Most
Excellent welcome and check in from Lucy on reception
Other Comments
Newly Refurbished rooms to a high standard, bathrooms are a bit small and the rooms can be hot and stuffy when the weather is warm. There are fans in all the rooms
garry
24 Jul, 2024
Daventry, UK
Enjoyed Most
Lovely hotel in a great location with comfy beds and tasty breakfast.
Rebecca
24 Jul, 2024
New Romney, UK
Enjoyed Most
Great location for easy walks to town or river front. Room small but well equipped and bed good. Breakfast was superb and lovely outdoor terrace at the back, would definitely return
Other Comments
Special mention to Lucia the Receptionist, she was fantastic!! Helped us with a little problem and very welcoming
Martin
23 Jul, 2024
Newport, UK
Enjoyed Most
Excellent modern hotel. Can’t fault anything. Would definitely recommend
Stuart
23 Jul, 2024
Burnley, UK
Enjoyed Most
Friendly staff nothing too much bother,extremely helpful
Other Comments
Lots of steps as no lift, I just took it slowly and managed ok, breakfast was delicious with plenty of choice
Valerie
23 Jul, 2024
Stratford-upon-Avon, UK
Enjoyed Most
We had a great experience at the Townhouse. The staff were great. Breakfast was fab and the room was fine albeit bathroom a bit small. Bed very comfy and hotel near to some great bars and restaurants. Great value for money
Other Comments
Nothing to add to above other than we will be back
Paul
22 Jul, 2024
Blackburn, UK
Enjoyed Most
Lovely Lucy the receptionist helped carry our luggage to our room upon arrival. The room was spacious and the bed very comfortable. The only thing missing in the room was a window to open to let in some air but other than that no complaints at all. The service and the food at breakfast was excellent. The Townhouse is in a great location with it being just a few minutes walk down to the river or a few minutes to the town centre for all the shops cafes and bars. I would definitely stay here again.
Vivienne
22 Jul, 2024
Nottingham, UK
Enjoyed Most
Very central location, been refurbished recently so everything in good condition staff very pleasant and friendly. Breakfast was lovely no complaints and it was great value
Geraldine
22 Jul, 2024
ShrewsburyShrewsbury, UK
Enjoyed Most
Wonderful hotel, perfectly situated. The room was large and we didn’t have any noise issues. All the staff were extremely friendly and helpful. The hotel had a great breakfast and ambience.
Tracy
22 Jul, 2024
Huntingdon, UK
Enjoyed Most
Great Location. Staff friendly and helpful. Nice refurbishment. A lot of effort to make you feel comfortable.
Other Comments
Would return, when visiting Chester in the future.
deborah
22 Jul, 2024
Market Drayton, UK
Enjoyed Most
Lovely refurbishment hotel in the centre of Chester.lovely attentive staff .excellent breakfast .
mark
22 Jul, 2024
Halifax, UK
Enjoyed Most
Lovely hotel, great location, staff were lovely. Going back again shortly
DAVID
21 Jul, 2024
Glasgow, UK
Enjoyed Most
Excellent accommodating friendly staff. Very good breakfast. Superb location. Great outside space for relaxing and breakfast. Near to everything.
Other Comments
Room compact ! albeit well-appointed ; ensuite far too small and inappropriately set out (toilet and vanity wash-handbasin combined as one unit which was impractical and we have never experienced in many many years of travelling and hotels. Aware from booking that there is no lift but steepness and number of flights of stairs to reach the room was unbelievable. Whilst aware there was only public pay car parking available, this was a significant distance from the accommodation when having to carry cases. On a 'deal' so god value for money; would not be at all happy if paying market rate. Publicity should state that steepness and width of certain flights of stairs could present accessibility issues as does distance to car parking (whilst I acknowledge it is in the centre of the city)
David
21 Jul, 2024
Stockport, Cheshire, UK
Enjoyed Most
Our room was clean and bed very comfortable, bathroom small but adequate.Staff were all friendly and helpful, Lucy on reception was incredibly cheerful and helpful. Location perfect for exploring Chester and for walks along river Dee. Breakfast was very good which we enjoyed outside on the back terrace.
Terry
21 Jul, 2024
Milton Keynes, UK
Enjoyed Most
Great 2 night break. Nice room very good breakfast lovely staff. Great location.
Nigel
19 Jul, 2024
oswestry, UK
Enjoyed Most
Excellent stay. Lovely room. friendly staff delicious breakfast. Great location.
Alison
19 Jul, 2024
Hove, UK
Enjoyed Most
We were greeted by a lovely member of staff who welcomed us to the hotel which is extremely clean and tidy throughout. Although our room was on the top floor and looked over the back of the hotel it was large and spacious. Wonderful breakfasts and we were able to leave our bags on the last day so as we could spend longer in the city.
Tim
18 Jul, 2024
Newark, UK
Enjoyed Most
Very comfortable, good sized room. Nice bathroom with good shower. Well stocked tray and our Prosecco was in a bucket of ice when we arrived. Decent breakfast and cheerful, friendly staff.
Andrew
17 Jul, 2024
Faversham, UK
Enjoyed Most
looks like the hotel has recently been refurbished, very comfortable. we were in room 3 and I would describe it as compact, but this didnt bother us.
Breakfast was good, staff were excellent, and hotel is located smack bang in the middle of Chester. Travelzoo deal was very good, and yes if I go to Chester again this will be my first choice hotel.
john
16 Jul, 2024
Preston, UK
Enjoyed Most
Fabulous place to stay. Everything was perfect. Staff were so very helpful, polite and cheerful. Room was spotless and comfortable Breakfast was an absolute treat. So much choice and beautifully presented. We felt so welcome.
Other Comments
Highly recommend this hotel. Could not fault it. Staff superb.
Christine
13 Jul, 2024
Welwyn Garden City, UK
Enjoyed Most
Great Central Hotel lovely breakfast
Other Comments
Great location. Lovely breakfast.
rhian
12 Jul, 2024
Cardiff, UK
Enjoyed Most
We had a lovely stay. Room was spacious and well appointed. The hotel was tastefully decorated and immaculate. Breakfast choices were excellent and delicious. Location was perfect and parking was just down the road at the shopping centre £10 for 24 hours. Great place to stay in the heart of Chester
Allison
12 Jul, 2024
Lakefield, ON, Canada
Enjoyed Most
For once i cannot fault this hotel. We did have a problem with the shower but this was addressed straight away,in our experience at other hotels you can expect a lengthy delay. Hats off to all the staff it shows what can be done when they have the right attitude. We will be going back
David
11 Jul, 2024
Oldham, UK
Enjoyed Most
A lovely hotel with modern decor in a traditional Georgian building. Call staff Weir extremely friendly and professional throughout i’ll stay. This was clean. I’m very comfortable with tea and coffee and biscuits and even bottled water.
Wendy
11 Jul, 2024
LiverpoolLiverpool, UK
Enjoyed Most
Very friendly stafff. Excellent breakfast. Refurbished hotel nicely done.
Mrs K
10 Jul, 2024
Preston, UK
Enjoyed Most
An amazing travel zoo place to stay. Superb room, staff, breakfast and excellent value . What a find.
Other Comments
Please keep this on Travelzoo, the best yet!!
Roger
10 Jul, 2024
Wakefield, UK
Enjoyed Most
A lovely, well located small hotel in the very centre of Chester. All the staff were so friendly and helpful, and had a ‘can do’ attitude - nothing was too much trouble. The hotel was very quiet during our stay so can’t say much about the ambience but I wouldn’t hesitate to recommend it to anyone and would definitely go back if I was in Chester
Jeanne
09 Jul, 2024
Bolton, UK
Enjoyed Most
A pretty and well run hotel situated in a very convenient spot to explore Chester on foot. All staff were exceptionally friendly and helpful. Quiet comfortable rooms well stocked with everything one might need
Josephine
09 Jul, 2024
Bakewell, UK
Enjoyed Most
Breakfast excellent. Cleanliness v.good
Unhelpful night reception when asked if he could book us a taxi, sent my husband up the road to taxi office- wrong direction!
John
07 Jul, 2024
Redditch, UK
Enjoyed Most
Lovely hotel perfectly situated in the centre
But quiet enough at later hours for sleeping
Great breakfast clean modern rooms
David
06 Jul, 2024
Leeds, UK
Enjoyed Most
Totally enjoyable
Other Comments
Receptionist who welcomed us was amazingly helpful and kind
Clive
06 Jul, 2024
Preston, UK
Enjoyed Most
Lovely clean and spacious rooms. Staff very helpful, breakfast lovely
Helen
05 Jul, 2024
Grange-over-Sands, UK
Other Comments
Made to feel very welcome at The Townhouse. Lovely comfortable rooms, great location for Chester centre. Breakfast was excellent and staff so very friendly.
Elizabeth
29 Jun, 2024
Ross-on-Wye, UK
Enjoyed Most
Our stay was great. Staff were very friendly and helpful. Lovely hotel and good location. Would definitely recommend and would love to go back again.
Bernadette
29 Jun, 2024
Hereford, UK
Enjoyed Most
Lovely hotel very comfortable with wonderful staff. Central location for exploring the City. Everything was perfect.
Catherine
29 Jun, 2024
Harrogate, UK
Enjoyed Most
Very lovely
Carolyn
29 Jun, 2024
Kingswinford, UK
Enjoyed Most
Had an enjoyable couple of days staff very efficient and friendly rooms just refurbished I think but very nice anyway location very central would definitely stay again
Lindsay
27 Jun, 2024
Sutton Coldfield, UK
Enjoyed Most
Excellent standard and location
Peter
27 Jun, 2024
Solihull, UK
Enjoyed Most
Great staff nice atmosphere and newly updated rooms
bernard
26 Jun, 2024
Preston, UK
Enjoyed Most
Clean tidy room. Helpful staff. Good breakfast.
Other Comments
Must be happy to climb stairs as no lift and not mind squeaky floorboards.
SHARON
26 Jun, 2024
Mansfield, UK
Enjoyed Most
Excellent hotel would recommend 100%
Barbara
22 Jun, 2024
Burnley, UK
Enjoyed Most
Really loved our stay. All staff very friendly. Breakfast delicious. Great location.
Lorraine
22 Jun, 2024
Burnley, UK
Enjoyed Most
Lovely hotel great location and very helpful and friendly staff.
Other Comments
Very good breakfast and lovely service.
Jan
21 Jun, 2024
Liverpool, UK
Other Comments
Lovely central hotel, great helpful and friendly staff well recommended.
Caroline
19 Jun, 2024
Wallsend, UK
Enjoyed Most
We arranged a visit to Chester with our friends as a result of spotting the Travelzoo offer…the four of us were totally impressed with the Townhouse on all counts! From the moment we arrived the staff couldn’t have been more helpful and the BBQ (Father’s Day) in the courtyard was a great way to start our visit. The en-suite bedrooms were huge and very well furnished. The complimentary drinks and snacks were a lovely touch. The choice of what to have at breakfast was one of the best we have ever had. Ten out of ten - we’re definitely going to return here!
Karin
18 Jun, 2024
Ashbourne, UK
Enjoyed Most
Recommend hotel
SEAN
17 Jun, 2024
Carshalton, UK
Enjoyed Most
Thoroughly wonderful experience
Other Comments
Exceptional
Paul
16 Jun, 2024
Redditch, UK
Enjoyed Most
It’s the perfect place to stay to explore Chester, staff are all attentive, rooms clean and comfortable and a great breakfast too. Would definitely stay here again.
Ruth
15 Jun, 2024
Dereham, UK
Enjoyed Most
Our first time ic Chester, Great city, Loads to see and do. Very easy walking
Other Comments
THe Town House was very welcoming and the staff are all delightful
Michael
14 Jun, 2024
Alton, UK
Enjoyed Most
Great hotel in a great location, all staff was very helpful , breakfast choice was excellent , would definately recommend.
Trudi
10 Jun, 2024
Bilston, UK
Enjoyed Most
The hotel has recently been refurbished and so everything is new. Staff were lovely and helpful. Nice breakfast. Nice room.
Derek
10 Jun, 2024
Sheffield, UK
Enjoyed Most
2 day stay couldn’t be better placed for Chester and amenities
Other Comments
Breakfast excellent - would recommend.
John
08 Jun, 2024
Stockport, UK
Enjoyed Most
Lovely hotel recently refurbished. The room was spacious with comfy beds, the only disappointment was the space for hanging clothes couldn’t hang up dresses everything else was lovely. Would definitely go back again but only for one night due to the lack of a wardrobe. The breakfast was very nice and tasty. They have a pleasant bar with a lovely outside area which is covered. Not suitable for wheelchair users as there is stone steps into the hotel and rooms on upper levels
Jean
08 Jun, 2024
Liverpool, UK
Enjoyed Most
The townhouse was newly refurbished and clean and well decorated. Stag were friendly and helpful and treated everyone like a return guest. Hospitality was very high quality. Breakfast was excellent. Freshly cooked and to a high standard.
There were slot of stairs to our top floor room which wouldn’t suit everyone but we didn’t have a problem Car parking was close by in an NCP car park which the hotel could offer at a cheaper rate.
TIMOTHY
08 Jun, 2024
NOTTINGHAM, UK
Enjoyed Most
refurbed rooms ,breakfast very good
Other Comments
Staff very attentive, could not ask for more.
Peter
08 Jun, 2024
Blackpool, UK
Enjoyed Most
I visit Chester with my sister every year, we were born there, we e used The Townhouse before, it’s a great place to stay.
Other Comments
The staff are so lovely here, the reception and breakfast staff were very friendly, welcoming and knowledgable. Great room and food and fab location for the city. Thank you
Hilary
06 Jun, 2024
Ashford, UK
Enjoyed Most
A lovely small hotel situated very close to the centre if Chester. The Staff are friendly, fabulous and welcoming. Nothing was too much trouble. Our 2 night stay was excellent value for money. Our room was very clean and very comfortable. The hotel was fully refurbished earlier this year. Well recommended
Christina
05 Jun, 2024
Todmorden, UK
Enjoyed Most
Townhouse was located centrally in the City of Chester. Staff were very good & helpful.
Room & shower were nice & clean. My only downside was we had to climb five floor of stairs to reach our bedroom. I shall be 80 years of age next birthday.
John
05 Jun, 2024
Chorley, UK
Enjoyed Most
Fabulous time lovely hotel with fabulous staff
Laurence
04 Jun, 2024
Prenton, UK
Enjoyed Most
Highly recommend this hotel, the rooms, the staff and the food all of a high standard. We loved the weekend break there and would definitely stay there again.
Shaun
03 Jun, 2024
Mansfield, UK
Enjoyed Most
I had a great time at this hotel . Staff very friendly
Other Comments
Very central hotel and friendly staff
Nina
02 Jun, 2024
Manchester, UK
Enjoyed Most
Excellent location, very clean and breakfast was really good, room could do with aircon as it was very warm due to being located at the front of the hotel and opening the window meant late night revellers noise
Michael
02 Jun, 2024
Fleetwood, UK
Enjoyed Most
Fantastic find on Travelzoo, right in the city centre, with easy reach for everything to see and explore in a beautiful city.
Hotel spotless in every way , rooms spacious and comfortable,especially the king size bed.
Breakfast was as good a breakfast I have had anywhere, with a good choice and staff very attentive.
Other Comments
The only small draw back was there is no lift , but don’t let this put you off as the overall stay was a lovely experience.
Anne
01 Jun, 2024
Ballymena, UK
Enjoyed Most
First Class in every respect, would highly recommend and book again.
James
01 Jun, 2024
Luton, UK
Enjoyed Most
Fantastic location midwaybetween the R. DEE and the Cathedral with plenty òf pubs eateries and busineßeven shops
Other Comments
Steep steps and stairs present a challenge to the elderly/ infirm
Lovely lounge and garden terrace, comfortable and spacious bedrooms but no onstreet parking
Delicious breakfasts and very friendly friendly staff
john
01 Jun, 2024
Church Stretton, UK
Enjoyed Most
Excellent attentive well trained staff Rooms and breakfast high standard . Only problem as there is no lift. steep stairs. Not suitable for people With mobility issues overal good place to see Chester I look forward to a return visit. Thank you Town house
Margaret
31 May, 2024
Malvern, UK
Enjoyed Most
Staff were so friendly and helpful. Would highly recommend.
Julie
31 May, 2024
Manchester, UK
Enjoyed Most
Great location, staff very friendly and helpful, nice recently refurbished hotel, clean, lovely breakfast.
Rachel
30 May, 2024
Holmfirth, UK
Enjoyed Most
We loved it! The staff are super special and made our stay delightful and memorable. Lovely ambience and the terrace is a fabulous space.
Other Comments
Perfect location for a stay in Chester. Our room was clean and comfortabl, and breakfast (served until 10.30👍) was delicious.
Kim
23 May, 2024
Thetford, UK
Enjoyed Most
Staff and hotel excellent, couldn’t do enough for you , the chef was so helpful even recommending restaurants for us and places to see . Location excellent
lynne
22 May, 2024
SHEFFIELD, UK
Other Comments
Extremely friendly staff. Room small but spotless. Breakfast cooked to order. We will return.
D
20 May, 2024
King's Lynn, UK
Enjoyed Most
From start to finish we received exceptional care from every staff member.
Other Comments
Not sure I should say this as I’d really like to keep it all to myself but it is truly a hidden gem!!!! Thank you to all the staff!
Ruth
19 May, 2024
Warrington, UK
Enjoyed Most
Enjoyable stay. Friendly staff, comfortable room and good breakfast. Room on second floor meant taking stairs which were a bit tiring for a couple of 70 + year olds after a busy day with lots of walking.
Judith
19 May, 2024
Ashford, UK
Enjoyed Most
The stay was excellent
Other Comments
The staff are extremely helpful
CHERYL
17 May, 2024
Newcastle, UK
Enjoyed Most
Thoroughly enjoyable. Could not fault the hotel. Food, location, room & staff. All brilliant. Definitely recommend
Rosemarie
16 May, 2024
Sutton, UK
Enjoyed Most
Lovely refurbishment and friendly staff and delightful breakfast
Elizabeth
16 May, 2024
Wirral, UK
Enjoyed Most
Staff and location fabulous. Staff very very helpful. So good we have booked again.
Michael
16 May, 2024
BRIDGNORTH, UK
Enjoyed Most
No complaints at all fully enjoyed our stay.
Other Comments
As we are quite elderly we could have don3 with a lift.
Càrol
15 May, 2024
Ossettossett, UK
Enjoyed Most
we recently stayed there for 2 nights. very pleasant and helpful staff who were all very cheery. the room was excellent with good facilities and decorated to a high standard. the breakfasts were excellent too with a good choice to suit all tastes. the location is also excellent within a few minutes walk for the city center,river and the wall with lots of pubs and restaurants. highly recommended.
Other Comments
we were there may bank holiday and found the hotel very warm.
martin
10 May, 2024
newcastle, UK
Enjoyed Most
The location was perfect, in town , short walk to the river. The staff were wonderful and the breakfast was excellent. Nice spacious room apart from the bathroom which was small. We would definitely go back to this hotel again.
Other Comments
We loved the place and their breakfast is amazing
Agness
09 May, 2024
Lytham Saint Annes, UK
Enjoyed Most
What a great find! We’ve been to Chester many times but never stayed at The Townhouse. Following a recent refurbishment the place is immaculate, smells wonderful and the staff were all so friendly and welcoming. Will definitely look to stay here again
Other Comments
Only negative is the lack of parking but we used the Pepper Street car park which is only a short walk away
Lynn
07 May, 2024
Preston, UK
Enjoyed Most
Our return visit .(2 years ago ) Hotel looks fresh and welcoming after it's refurbishment .Friendly ,cheerful helpful staff .Bedroom and Bathroom looked modern and updated . Our Breakfast looked fresh and appetizing and was well presented . We look forward to a return visit .
Barry
05 May, 2024
Sheffield, UK
Other Comments
Staff were excellent and extremely helpful
jonathan
04 May, 2024
Dorchester, UK
Enjoyed Most
All good - staff brilliant - rooms modern clean and spacious. Breakfast excellent - location central.
Other Comments
Staff really happy and helpful.
N_anon
04 May, 2024
Llanbedrgoch, UK
Enjoyed Most
Very pleasant stay.Location very good for city and river.Breakfast very good with good choice.Staff very helpful.Let down a little by size of bathroom(our room) but apparently some are larger
Jeffrey
01 May, 2024
Porthcawl, UK
Enjoyed Most
From checking in to checking out everything was excellent. The facilities and service were great.
Lovely breakfast with quality ingredients.
Stephen
01 May, 2024
Leeds, UK
Enjoyed Most
The location is great to visit the centre of Chester and although it does not boast any car parking, the secure central Grosvenor Shopping Centre car park is not far away and at £10 for 24 hours is good value. The hotel has been refurbished to a very high standard with comfortable bedrooms, a great breakfast and very welcoming and helpful staff throughout.
Other Comments
There are no lifts that I could see but didn't mind the exercise.
Charles
01 May, 2024
Bristol, UK
Enjoyed Most
Very friendly staff and perfect location - tho you do have to pay for parking 3 minutes walk away. A bigger room would have been nice. Very clean and well furnished but would have been a squash for 2 people.
Other Comments
Excellent choice of restaurants within easy walking distance.
Hilary
28 Apr, 2024
Witney, UK
Enjoyed Most
Good location easy walking to shops and sights of Chester, car parking close by. Hotel not suitable for disabled though, with steps to entrance and rooms.
Roger
27 Apr, 2024
Windermere, UK
Enjoyed Most
Excellent and attentive staff and service from the moment we checked in. Spotlessly clean and newly refurbished. Excellent breakfast menu with friendly staff offering quality produce well cooked. Excellent stay and will happily stay again upon returning to Chester. Highly recommended!
Cllr. Jim
26 Apr, 2024
Blackburn, UK
Enjoyed Most
had a fabulous time ,lovely room great breakfast ,friendly staff, great location
Other Comments
as above
Maud
25 Apr, 2024
Rickmansworth, UK
Enjoyed Most
So welcoming staff nothing was to much trouble. A great breakfast and attentive staff making sure everything was satisfactory.
Mr C J
25 Apr, 2024
Billinge, UK
Other Comments
Extremely helpful staff. Very clean hotel. Refurbished to high standard
Linda
24 Apr, 2024
Stockport, UK
Enjoyed Most
Excellent 5 star hotel, great location, friendly staff, excellent breakfast, the whole experience was 5 star.
Kenneth
18 Apr, 2024
Manchester, UK
Enjoyed Most
Fantastic value break will definitely re book if offer comes back on !!! The staff are all wonderful
Paul
17 Apr, 2024
Rochdale, UK
Enjoyed Most
Lovely hotel but parking a problem as need to use 24 hour parking which wven with voucher was £21
ROBIN
12 Apr, 2024
Coventry, UK
Enjoyed Most
Nice hotel,good location,friendly staff
john
11 Apr, 2024
Ruislip, UK