Liverpool
£69 & up—Central Liverpool stay
Mercure Liverpool Atlantic Tower Hotel
Why We Love This Deal
Central Liverpool has world-class museums and galleries, plus a huge choice of bars and restaurants. Mercure Liverpool Atlantic Tower Hotel is a great base from which to explore it all. It's within walking distance of the docks and has impressive views of the River Mersey. Overnight stays start from £69.
What's Included
- Valid until 30 September, 2025:
- Sunday–Monday, Thursday… £69
- Tuesday–Wednesday… £85
- Friday… £105
- Saturday… £155
- An overnight stay in a Superior Double room, with full English buffet breakfast, for two
- Late checkout until 12pm
- Maximum length of stay is three nights
- This is a non-refundable rate. Cancellations are not permitted
Enjoyed This
(See All 510 Member Ratings)
"Easy check in. Close parking. Great location"
Kathleen
7 May, 2025 - Ormskirk, UK
Why We Love This Hotel
- You can take in views of Liverpool's dynamic skyline and the Mersey. The hotel's Vu Bar and Terrace and Vista Restaurant both have impressive waterfront views.
- All rooms have wall-mounted motifs of Liverpool attractions. Superior rooms are larger than Standard rooms and have added toiletries.
- Liverpool's waterfront is a 2-minute stroll from the hotel. You'll see the Royal Liver Building, one of the iconic "Three Graces" that overlook the Mersey.
- Royal Albert Dock—for Tate Liverpool and the Maritime Museum—is 15 minutes' walk away.
- There are a host of other attractions within 15 minutes' walk, too. These include the Wheel of Liverpool, the Museum of Liverpool, and the World Museum.
- The Cavern Club, where The Beatles made their name, is less than 10 minutes away. This subterranean bar and music venue is where they played many of their early gigs. Fab Four fans can also check out The Beatles Story museum at the Royal Albert Dock.
Amenities
General
- Bar
- Restaurant
- Pet-friendly
- 100% smoke-free
Services
- Front desk (24 hours)
- Room service (24 hours)
Room amenities
- Air-conditioning
- Central heating
- Coffee- / tea-making facilities
- Iron and ironing board
- Safe
- TV
Internet
- Wi-Fi throughout (complimentary)
Bathroom
- Bathrobes
- Hair-dryer
- Bathtub or shower
Parking
- Parking (fees apply)
Accessibility
Some accessibility features may not be available in all rooms. Please coordinate with the hotel directly before booking.
- Accessible bathroom (in some rooms)
- Accessible parking
- Accessible path of travel
- Accessible restaurant
- Facilities for guests with special needs
- Roll-in shower (in some rooms)
- Wheelchair accessible
Policies
Check-in:
Minimum age required to check in: 18.
Standard Time is 3pm.
Checkout: Standard Time is 11am.
Children and additional guests:
Children 13 or under stay free of charge when using existing bedding.
Cot available upon request, free of charge, for children 2 or under.
Extra bed available upon request, for children 3 to 13: £25 per night.
Extra bed not available for older children and adults.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
If travelling with children, please notify the hotel directly before booking.
Pets:
Pets are allowed on request and will be charged at £20 per pet per night.
Supplements are not included automatically in the total price and will be charged directly by the hotel.
If you require a pet-friendly room, please contact the hotel directly before booking.
Fees: Car park fee: £14 per day.
About the Hotel
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The regular value stated is based on the maximum combined cost of the items included in this experience at the time of publication.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(510 Member Ratings)
(510 Member Ratings)
Ratings & reviews reflect verified member feedback for Mercure Liverpool Atlantic Tower Hotel over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Mercure Liverpool Atlantic Tower Hotel over the past 15 months.
4.2
Ambiance
4.8
Location
4.3
Rooms
4.6
Quality of Service
4.7
Value for the Money
Enjoyed Most
Easy check in. Close parking. Great location
Other Comments
Staff made our stay really good. We were very well looked after. Went above and beyond expectations
Kathleen
07 May, 2025
Ormskirk, UK
Enjoyed Most
One overnight poor service at reception
Other Comments
Average hotel in very good position
Carolynne
07 May, 2025
Wilmslow, UK
Enjoyed Most
Arrived at check in and dealt with quickly and professionally. The foyer was clean a good first impression, this carried on throughout the hotel. No complaints great value for money. Great position just a stones throw from the liver building and had good views from our room and most of the hotel. Good breakfast and relaxed atmosphere.
Other Comments
Pleasant staff from the desk to the cleaners.
Allan
07 May, 2025
Burnley, UK
Enjoyed Most
Great staff , all prepared to go the extra mile. This was especially important as one of our party had a broken arm.
Other Comments
Receptionist Tanisha worthy ofa special mention. Very helpful including in sorting out a booking issue in minimum time.
gerald
06 May, 2025
Broseley, UK
Enjoyed Most
The hotel was immaculate the staff lovely and friendly the room had amazing views and the breakfast was excellent. I would highly recommend this hotel ro anyone.
Michael
06 May, 2025
Colne, UK
Enjoyed Most
Brilliant service from start to finish x car parking £14 for 24 hours very reasonable for the location x was allocated a privilege room with a great view and also 2 bottles of budweiser complementary left in the fridge x for tea we had pizza and burger and fries x too much for us but it was excellent x breakfast was serve yourselves x hot and cold x staff were all very attentive x
keith
04 May, 2025
Macclesfield, UK
Enjoyed Most
Very pleasant and helpful Reception staff. Lovely room with a great view and position.
Other Comments
Would definitely stay there again.
Margaret
03 May, 2025
Wrexham, UK
Enjoyed Most
Excellent service room location.
Other Comments
Staff excellent.
Sharon
02 May, 2025
Yarm, UK
Other Comments
Lovely hotel, excellent breakfast and courteous and friendly staff.
Shaun
17 Dec, 2024
Kidderminster, UK
Enjoyed Most
Just ideal , second visit.
Other Comments
Staff on reception really pleasant and helpful. Duty manager lovely, helped with cases and handed me a glass of prosecco!!! A nice Christmas touch. Again next year hopefully.
Margaret
14 Dec, 2024
Ripon, UK
Enjoyed Most
The breakfast was good and very well presented, The staff where very nice in the restaurant.
Other Comments
We was upgraded to a suite, which looked lovely but unfortunately the radiators were not working, we was then moved to another suite but there was damp and a damp smell in the room and the carpet to the side of the bed was wet to the touch, the bedroom radiator was also not working. We remained in this same room because I didn't want to move for a third time and just wanted to unpack and go out and enjoy Liverpool. I informed reception of the radiator problem on our way out that same evening. We also reported the state of the room on leaving in the morning. It is not healthy to be breathing in damp whilst asleep and we both felt a little short of breath the next morning. To be honest I wish we had just been put in the original booked room. Thank you
Gillian
11 Dec, 2024
White, UK
Enjoyed Most
This is our 4th time at this hotel, we love the location and views over the Mersey xx
Lisa
04 Dec, 2024
BurntwoodStaffordshire, UK
Enjoyed Most
WAS LOVELY STAY, LOCATION WAS GOOD, NEAR ENOUGH TO THE BARS AND RESTURANTS BUT FAR ENOUGH AWAY FROM THE NOISE NIGHT LIFE. ROOM WAS LOVELY OVER LOOKING THE RIVER MERSEY. WOULD HAVE GOT ALL 5 STARS BUT AT BREAKFAST WE HAD TO ORDER EGGS SEPERATE AND THEY TOOK AROUND 20 MINS , ENJOYABLE ALL THE SAME
Lorna
03 Dec, 2024
Liverpool, UK
Enjoyed Most
Fabulous location, brilliant views from our room at the front on level 9 over the Liver Building and the Mersey. Breakfast buffet adequate, plenty of choices.
Other Comments
Great location for exploring the city, docks area, museums and for shops.
Chris
03 Dec, 2024
York, UK
Enjoyed Most
Centrally based within a short walking distance of Albert Docks. Friendly, efficient check in/check out service. Beautiful room overlooking The Liver Building.
Other Comments
Breakfast Tip: if wanting to order mushrooms &/or eggs, request them when checking into the restaurant as they can take a few minutes to arrive.
Rosemary
29 Nov, 2024
Southampton, UK
Enjoyed Most
Fabulous setting and lovely staff. Great views from our 11th floor room overlooking the river.
Great location for getting around key areas in Liverpool.
There are some 'tired' aspects of the bedrooms.
Sad that the bar was closed when we fancied a drink!
Breakfast was good.
Peter
26 Nov, 2024
Chester, UK
Enjoyed Most
Great hotel. Our room had a lovely view of the Liver building. Very clean. breakfast was good, plenty of choice. When checking in the Receptionist was really helpful.
Mel
26 Nov, 2024
Barnsley, UK
Enjoyed Most
Great location for an easy overnight stay with a very good breakfast included.
Other Comments
Fabulous views from the 8th floor
Alan
24 Nov, 2024
Holywell, UK
Enjoyed Most
Lovely room, great view, friendly service at all levels - enjoyed our very good value stay and recommend it!
Other Comments
Incredible views of the Liver Buildings and the river
anne
21 Nov, 2024
Chalfont Saint Giles, UK
Enjoyed Most
Great value great room, AMAZING views. Very clean and comfy beds. Staff very helpful. Will return again and again. Location fantastic.
Susan
19 Nov, 2024
Ormskirk, UK
Enjoyed Most
Yes Staff as always helpful at the Desk and dining area.
Other Comments
Breakfast poor, unlike on previous occasions, Bacon overcooked , no fried eggs, Hash browns poor, excessive car park charge £14 ! Stayed here 6 xtimes before and always been satisfied, not on this visit.
Edawrd
19 Nov, 2024
Rhyl, UK
Enjoyed Most
Had a great time and everything went smoothly
Other Comments
Only problem is lifts are a bit dated and if you are on higher floor at busy times it can take a while to get down
Paul
18 Nov, 2024
Blackburn, UK
Enjoyed Most
great hotel for a short stay, parking was easy, there's a small carpark a minutes walkway, reception staff were very friendly and happy to provide directions for city centre venues etc. Room was spacious and comfortable, great views over the river, breakfast was basic but nice, would stay again
Gary
18 Nov, 2024
Tamworth, UK
Enjoyed Most
Had a fab time on our short break, lovely staff at the hotel especially the lady at pleasant breakfast, long dark hair I think she was called Lianne. The view was exceptional we will definitely return. Thanks Mercure
Tracy
16 Nov, 2024
Stoke on Trent, UK
Enjoyed Most
Amazing hotel with lovely staff. We were upgraded to a river view room on the 9th floor, opposite the Liver Building. Lovely large room. Only criticism would be that the outside needs a lick of paint.
Kath
12 Nov, 2024
Harlow, UK
Other Comments
It was soooooo dirty! I had to pull a massive hair slug out of the bath before we could use it someone’s dark hair. So disgusting hardly could stay there
L r
11 Nov, 2024
Norwich, UK
Enjoyed Most
Excellent location
Other Comments
.
Anthony
11 Nov, 2024
Bury, UK
Enjoyed Most
we had a really good time. The hotel was in a great location and the staff were nreally helpful. We were thrilled to be upgraded to a suite. The decor was a little shabby but not too bad. The breakfast provided a good range of options although the cooked breakfast was a bit tasteless. We realised on our last day that we didn't get our free glasses of prosecco. On the whole a good experience
Shirley
09 Nov, 2024
London, UK
Enjoyed Most
Excellent
Bryony
09 Nov, 2024
Shrewsbury, UK
Enjoyed Most
Very nice hotel with a good position forattractions
Peter
08 Nov, 2024
NORWICH, UK
Enjoyed Most
Ideally situated a short stroll from passenger ferry and Albert Dock. Staff were incredible, attentive, helpful and caring. Breakfasts were also excellent
Christine
08 Nov, 2024
Northallerton, UK
Enjoyed Most
Hotel is a little tired and walks are thin but room was great as we had a panoramic view.
Other Comments
Would definitely go back again
Jenn
06 Nov, 2024
Bury, UK
Enjoyed Most
Our experience was interesting. We were first given a room with someone else I'm it, wow! Clothes were certainly required lol. We only had 1 biscuit between 2 of us in our room. In the bar, there was no diet drinks at all, or even an offer of coffee or tea. Otherwise our stay went well. Very convenient spot.
Glenys
03 Nov, 2024
Pershore, UK
Enjoyed Most
Hotel is a bit tired but overall a good place to stay for us to explore Liverpool
Other Comments
Feel the hotel is a bit tired and dated. The put you up bed I slept in was not great.
Tracy
30 Oct, 2024
West Malling, UK
Enjoyed Most
Great location, very friendly, helpful staff. Wonderful panoramic view over the River Mersey.
Mark
29 Oct, 2024
Tamworth, UK
Enjoyed Most
Great location, lovely room with fabulous view but we were very disappointed with the VU bar both in terms of extortionate prices, limited menu and lack of contort.
Joyce
24 Oct, 2024
Ross-on-Wye, UK
Enjoyed Most
Thoroughly enjoyed our return visit, the location is brilliant
Suzanne
24 Oct, 2024
Chippenham, UK
Enjoyed Most
Very good stay. Slightly let down by chaotic breakfast. Waited 25 minutes for a fried egg (which was delivered to the wrong table) which the server wouldn’t accept despite both the recipient and us pointing out the error
Marie
23 Oct, 2024
Sheffield, UK
Enjoyed Most
Great location friendly staff lovely and clean
Julie
22 Oct, 2024
Barrow-in-Furness, UK
Enjoyed Most
Check in was very easy and local parking was very convenient. The room position was excellent with wonderful views of the Mersey and Liver Building. Sadly the rooms are now looking rather tired with poor lighting. Breakfast was plentiful however the cooked items could have been hotter.
Other Comments
Upon our return to the hotel one evening after a day’s sightseeing we found the room had not been fully serviced, this was remedied along with
an apology, following a call to reception. Overall an enjoyable stay in a fantastic city.
Chris
17 Oct, 2024
Horsham, UK
Enjoyed Most
Excellent Stay. Friendly staff but care park is overpriced at £14 per day. Can book it cheaper elsewhere (Your Parking space)
Mark
16 Oct, 2024
Stowmarket, UK
Enjoyed Most
Very good service, lovely friendly staff - everyone very helpful and chatty. Great location overlooking the river and the Liver Buildings.
Comfortable beds, spacious rooms, good shower ( over bath)
Recommended!
anne
16 Oct, 2024
Chalfont Saint Giles, UK
Enjoyed Most
Having had a full day in Liverpool on the day that we arrived at the Hotel (Sunday) we were informed that the restaurant was closed so not wishing to go elsewhere we decided to have something to eat in the bar. The selection was very limited, we had to wait 45 minutes for pizza and chips and when it did arrive after asking how much longer would we have to wait the food not hot.
Other Comments
The view from our room on the 10th floor included The Liver Building, River Mersey and Princess Dock. (better than expected)
NICHOLAS
09 Oct, 2024
Wolverhampton, UK
Enjoyed Most
We come up for a long weekend And had a lovely time & stay .
Other Comments
we will be coming back & staying there again really good Hotel to stay at .
Karen
08 Oct, 2024
Norwich, UK
Enjoyed Most
VERY GOOD VALUE & GOOD POSITION FOR CITY AND WATERFRONT.
Other Comments
NEED MORE HOOKS IN BATHROOM TO HANG TOWELS FOR REUSE.
NICHOLAS
06 Oct, 2024
Hull, UK
Enjoyed Most
Fabulous, the view was spectacular but the windows could have been cleaner!
Lisa
05 Oct, 2024
Belvedere, UK
Enjoyed Most
Very good we would be returning.
Other Comments
everything,
George
03 Oct, 2024
Blackburn, UK
Enjoyed Most
Lovely stay. Great variety of breakfast options and very tasty. Very Friendly and helpful staff
Sloane
02 Oct, 2024
Penmaenmawr, UK
Enjoyed Most
Very smooth stay, nice staff and good breakfast and a great location. Walls were a little thin walls as we could here next door talking. Other than that, no complaints.
Stuart
02 Oct, 2024
High Peak, UK
Enjoyed Most
Brilliant stay as usual
Sue
01 Oct, 2024
Coventry, UK
Enjoyed Most
Helpful member of staff at check in was good
pauline
21 Sep, 2024
Walsall, UK
Enjoyed Most
Location
Other Comments
The front of house staff were either unprofessional or generally disinterested. The waiting staff were overworked but the maitre de appeared to be the opposite.
Maureen
19 Sep, 2024
Sevenoaks s, UK
Enjoyed Most
Fab location and nice rooms with good breakfast and nice friendly staff.
S A
19 Sep, 2024
Penrith, UK
Enjoyed Most
Only stayed at the hotel for one night which was well situated. Easy walk from the train station to the hotel and to the water front and centre. Will definitely recommend this hotel. Had a great time in Liverpool
Anne-Marie
11 Sep, 2024
LondonLONDON, UK
Enjoyed Most
We used this for an overnight stay whilst we saw a show at the Cavern Club, and went to the docks area. Excellent location for both.
Ian
10 Sep, 2024
Huddersfield, UK
Enjoyed Most
Brilliant day in Liverpool followed by a lovely comfy sleep in a spacious room. Lovely breakfast served by a very friendly waitress.
Other Comments
We would have liked a walk in shower instead of an over the bath shower, but as I didnt request one, I cant complain. Would recommend this hotel to anyone.
Kenneth
09 Sep, 2024
Widnes, UK
Enjoyed Most
The hotel itself is ok and in a very good location. The staff were very friendly and the breakfast was excellent.
Other Comments
Although the room was nice, the insulation was very poor which meant that we could hear people in the adjourning rooms. On 2 of the 3 nights our neighbours were very noisy which affected our sleep and enjoyment.
Stephen
08 Sep, 2024
Whitley Bay, UK
Enjoyed Most
Great location, opposite the Liv
CHARLOTTE
05 Sep, 2024
London, UK
Enjoyed Most
Very good value for money.
Other Comments
Windows could do with a clean and update.
Anne
04 Sep, 2024
Knaresborough, UK
Enjoyed Most
Staff were nice.
Other Comments
Definitely not a superior room! Very small room. Very noisy. They couldn't find our booking....feel like they just put us in the crappiest room!
Kathryn
01 Sep, 2024
Ulverston, UK
Enjoyed Most
This hotel is in a perfect position overlooking the docks, but close enough just to walk to all the shops and clubs etc. The only thing I was disappointed about was the menu for the evening meal. Just seemed to be burgers, pizzas and the like.
I was talking to one of the waitresses in the dining room, and she was so friendly, and went out of her way to help
Mrs M
31 Aug, 2024
Peterborough, UK
Enjoyed Most
The reception staff were very helpful and polite. The hotel is very nice, clean and very convenient for the local attractions and shopping. We stayed in a Privilege Room and it was very comfortable. My husband and I would stay again but not with breakfast . The breakfast was disappointing.
Other Comments
The buffet breakfast was not well organised, we were told that when seated at your table if we wanted eggs or mushrooms we had to put your hand up to notify a member of staff. there must have been a shortage of staff because it took for someone eventually to come and take our order for eggs and it took them at least 20 minutes to bring them to us. We had to also ask for cutlery and napkins. The quality of the food was not good considering it was a four star hotel. The fried eggs were very oily and the hash browns were over cooked. A buffet breakfast should mean that every thing is put out together so that you do not have to wait. I myself stayed with the cold breakfast for the rest of my stay, we were not the only guests that complained at reception.
SAIRA
30 Aug, 2024
Cheadle, UK
Enjoyed Most
Lovely overnight stay enjoyed the great location and hotel
Bryan
29 Aug, 2024
OldhamOldham, UK
Enjoyed Most
Very friendly and helpful staff
Other Comments
Great waterfront location
Anne
28 Aug, 2024
WREXHAM, UK
Enjoyed Most
We enjoyed our stay at the hotel. The room was well equipped and comfortable. The view from our room of the Liver Building and River Mersey was an unexpected pleasant surprise. Staff were polite and helpful.
Other Comments
Our only complaint was with the restaurant at breakfast time which was understaffed. This resulted in time for the staff to replace glasses, cups, bread, milk and cereals etc. On our last day we had to clean our own breakfast table. I would like to stress this was not the fault of the staff who were working very hard, they were just to few in number to meet the demand of the number guests using the restaurant at the time.
The food choice and selection was good.
John
27 Aug, 2024
Middlesbrough, UK
Enjoyed Most
Fantastic place to stay, really good location and views were amazing! The staff were so helpful and friendly, especially Leah who checked us in. The room we had was really large and spotlessly clean, all amenities were found in the room! Would definitely stay there again.
Mrs L
24 Aug, 2024
Wolverhampton, UK
Enjoyed Most
Location
Other Comments
Had to wait over half an hour for the poached eggs I ordered for breakfast as there “was an issue in the kitchen”. Self service was taken away at 9.50 when breakfast is advertised as until 10 am
Bernadette
22 Aug, 2024
Thornton-Cleveleys, UK
Other Comments
Seemed to be short staffed
Katherine
22 Aug, 2024
Bury, UK
Other Comments
Staff were really helpful and the parking facilities excellent
Peter
18 Aug, 2024
Bolton, UK
Enjoyed Most
The free upgrade was excellent. However the closure of the hotel bar before 10.30pm was very inconvenient.
Irene
17 Aug, 2024
Lytham Saint Annes, UK
Enjoyed Most
Best thing about the hotel is its location next to waterfront. Amazing view of Liver Building from room. Was initially assigned wrong room type and had to revisit reception to have this changed. Room was bit dated and in need of refurb, which could be said of for the rest of the hotel. Breakfast a bit chaotic - items running out in buffet took a while to be replaced. All jn all, the hotel's location is its major plus and for the room price, represented decent value for money
Gary
17 Aug, 2024
Motherwell, UK
Enjoyed Most
The hotel location is excellent for exploring the city. The view from my room was fantastic.
Other Comments
Breakfasts could be better.
Margarita
16 Aug, 2024
London, UK
Enjoyed Most
Room was fabulous with views of the Liver Buildings and St Nicholas Church where we got married which made it special. Friendly staff in the main but slow to acknowledge at early breakfast with a Good Morning which was a shame. No Marmalade available as they had run out! Overall though great value for money and a great city.
Leo
14 Aug, 2024
Dawlish, UK
Enjoyed Most
Nope
Other Comments
Lack of cleanliness and very poor breakfast and disinterested breakfast staff and area dirty and cobwebs in light shades over tables.
Ian
14 Aug, 2024
Bigrigg, UK
Enjoyed Most
Very comfortable and excellent value
Sheila
10 Aug, 2024
Preston, UK
Enjoyed Most
Everything was good except the breakfast experience.
Other Comments
The breakfast experience was poor. Maybe they were short-staffed on the day. Food delays, tables slow to be cleared, poor layout meant chaos.
Timothy
10 Aug, 2024
Malvern, UK
Enjoyed Most
Great for a city centre break
John
03 Aug, 2024
Birmingham, UK
Enjoyed Most
Fantastic view. Lovely room. Really great location for cruise port
Susan
02 Aug, 2024
Ashbourne, UK
Enjoyed Most
Excellent
Other Comments
Bar prices very expensive......I was shocked to be billed £21.40 for a bottle of flavoured cider and a glass of white wine
Craig
02 Aug, 2024
Preston, UK
Enjoyed Most
Overall a pleasant experience at this hotel but what let it down was the breakfast.
The food was pretty average and the selection from the cold buffet was varied. However the cooked breakfast was extremely disappointing mainly due to their not being any mushrooms or black pudding and what was on offer was cold. If you wanted an egg that wasn’t scrambled I was told to ask one of the waiting staff. This seemed a ridiculous arrangement as all the staff were busy. I managed to ask a staff member for a fried egg, this duly arrived 10 minutes later swilling in olive oil after I had finished my breakfast. Breakfast was served until 9.30am, we got there at 9.10am.
This hotel needs to improve how they serve their breakfasts.
Kathleen
02 Aug, 2024
Northwich, UK
Enjoyed Most
Bright & airy bedroom. Adequate lighting in the entrance and bedside lamps, but there was no central light which made it difficult to see after dark, especially when searching for items in our suitcases.
Malcolm
01 Aug, 2024
Warwick, UK
Other Comments
Only complaint. resrunt for evening meal was closed owing to coach parry???
Alan
01 Aug, 2024
POULTON-LE-FYLDE, UK
Enjoyed Most
Great location and view of liver building and river
Other Comments
Staff were very friendly and helpful
Susan
01 Aug, 2024
Frome, UK
Other Comments
breakfast system poor but food ok
TONY
28 Jul, 2024
Reading, UK
Enjoyed Most
Great hotel and staff
Other Comments
Martin on check in was great.
Carl
24 Jul, 2024
Conwy, UK
Enjoyed Most
Really pleasant hotel. Great location.
Other Comments
Breakfast has greatly improved since our visit last year.
The glass of Prosecco on the offer did not materialise. Too late to investigate. Apart from that, great visit.
Jenny
29 Jun, 2024
Kendal, UK
Enjoyed Most
Great position opposite the Liver Building. Short walk into shops, bars and tourist attractions. Lovely staff throughout the hotel from checkin to cleaning staff.
Janet
29 Jun, 2024
Leeds, UK
Enjoyed Most
Location
Other Comments
The room was tired and not very clean. Fixtures hanging off, fridge showing wires. Mouldy coffee machine and sink.
jodie
25 Jun, 2024
Barnoldswick, UK
Enjoyed Most
Very friendly helpful staff particularly at breakfast
Other Comments
Loved the bar terrace
Ian
25 Jun, 2024
Deeside, UK
Enjoyed Most
Rooms are dated and need improvement. Breakfast service was poor although cooked food was good once we got it. Location was perfect for all sightseeing.
Carolyn
25 Jun, 2024
Northwood, UK
Enjoyed Most
Fantastic hotel in a great location. Amazing views of the Liver building and Mersey. Buffet breakfast. Small car park off site for a fee. Good wifi.
Ian
25 Jun, 2024
Manchester, UK
Enjoyed Most
Great room in an hotel in a really convenient location for the city centre and docks. Excellent staff service, in particular from James on reception and Leandra who helped with serving breakfast.
Richard
24 Jun, 2024
Portsmouth, UK
Enjoyed Most
My Partner and I stayed at the Hotel with two friends. The location was brilliant. We welcomed by a charming young man and registration was smooth and speedy, the staff very friendly and helpful and the complimentary drink was a nice touch, we enjoyed it on the balcony adjacent the bar. We had a wonder room with lovely clean sheets. The problem was the breakfast, the hotel cut corners by buying cheap bread and cereal and the dishes for the cooked breakfast were small and items were not replaced immediately when they ran out, the staff in the dining room were brilliant and tried their best to help things run smoothly. I think Management need to look at this and be present during service.
Lynn
24 Jun, 2024
Darlington, UK
Enjoyed Most
Bar staff very nice.
Other Comments
The Buffet Breakfast could be better.
James
22 Jun, 2024
Cheadle, UK
Enjoyed Most
My wife and I stayed at the Mercure in 2021. Our room was lovely with a panaramic view of the Mersey River and the Liver Building. The location is perfect for transport and close enough to walk to the shopping mall and bus station.
Other Comments
The staff were very friendly and the buffet breakfast was very good
Richard
22 Jun, 2024
Croydon, UK
Enjoyed Most
Thoroughly enjoyed our stay. Room with a view very well serviced throughout our stay. Food excellent at breakfast. Location couldn't be better - right opposite the Royal liver Building
Other Comments
Thoroughly recommend.
Brian
21 Jun, 2024
LONDON, UK
Other Comments
Good professional, helpful staff. Good size clean room with great view and everything we needed. Very comfortable bed. Breakfast fine, good selection, excellent pastries. All in all a very good choice.
Angela
21 Jun, 2024
Llandudno, UK
Enjoyed Most
Tripadvisor deal for three nights with breakfast. First treat to be given a priviledge room on the seventh floor overlooking the Mersey and the Liver building. The room is a bit dated but still very nice. The breakfast was good, a bit frantic at times but staff were great in trying their best. No complaints at all.
Keith
21 Jun, 2024
Plymouth, UK
Enjoyed Most
Lovely stay, great location, good breakfast. Top room.
John
20 Jun, 2024
Sutton Coldfield, UK
Enjoyed Most
Love this hotel as its position is perfect. Some of the rooms are looking a bit tired but they’re clean and perfectly acceptable. Breakfast is as expected for the room price. All the staff are friendly and very helpful when needed. Will be returning as soon as we can.
Other Comments
Our room had a very high sided bath with a shower over it. It would not have been suitable for anyone with any mobility issues. Would be worth checking with the hotel before booking if there are shower only rooms available.
Caroline
20 Jun, 2024
Nottingham, UK
Enjoyed Most
Enjoyed everything which this hotel has to offer. Great buffet breakfasts, really comfortable and spacious room and very convenient location. The hotel staff are so friendly and helpful too. All in all, a fantastic Travelzoo deal. Thank you!
Other Comments
Beautiful hotel including the Vue bar and garden terrace.
Gail
19 Jun, 2024
London, UK
Enjoyed Most
The hotel overlooks the Mersey & the Liver building, close to all tourist sites, the staff and food was good. The hotel exterior and rooms are a bit sad however the price we paid including breakfast was good value.
Dean
19 Jun, 2024
Horsford, UK
Enjoyed Most
Third time we have booked this hotel through Travel Zoo and will do again when it comes back on. Position near to centre and a five minute walk to Albert Dock with its own car park a 2 minute walk away perfect
Neil
18 Jun, 2024
Leeds, UK
Enjoyed Most
Very easy check in... lovely large, light room with fantastic views of the mersey and lpool skyline
Excellent breakfast..
Other Comments
Excellent value for money apart from high bar prices..(£9 for glass of house white ??!!)
Roy
18 Jun, 2024
Llanfair t.h, UK
Enjoyed Most
Stayed on a Travelzoo deal which was excellent value. We had an amazing room directly overlooking the Liver building and waterfront. Extremely clean and well appointed. Huge bed and very comfortable.
Other Comments
We would like to commend the staff. Everyone we dealt with were extremely friendly and took time to chat. Shout out to Graham in the restaurant who was exceptional and even gave us a potted history of the church next door. We were told that if there was anything at breakfast that wasn't available to let them know and they would have the chef make it.
One small point, there was no information sheet in the room. We had no idea what time breakfast was or even where the restaurant was. There were no signs anywhere. I think an information pack should be included in the room explaining the hotels facilities.
Pamela
14 Jun, 2024
Mold, UK
Enjoyed Most
Excellent value for the money and a very convenient location
l
14 Jun, 2024
Sheffield, UK
Enjoyed Most
Excellent as always
Helen
13 Jun, 2024
Lytham Saint Annes, UK
Enjoyed Most
Easy friendly check in, lovely room, complimentary drink in the bar (excellent service from Sophia despite being very busy), fairly standard breakfast with stunning views of the Liver Buildings and the River Mersey
anne
11 Jun, 2024
Chalfont Saint Giles, UK
Enjoyed Most
Everything good as in previous visits
Other Comments
Great position
roger
09 Jun, 2024
Lutterworth, UK
Enjoyed Most
This is our second stay at the Atlantic Tower. It is in an ideal location on the waterfront and opposite the beautiful Liver buildings. If the offer comes back I'm sure will return
Steven
08 Jun, 2024
Nantwich, UK
Enjoyed Most
Helpful and efficient service especially James on reception who upgraded our room
Rosalyn
06 Jun, 2024
WokingWoking, UK
Enjoyed Most
Very good. Lovely location. Greatvstaff. Nice breakfast.
jackie
06 Jun, 2024
Beaminster, UK
Enjoyed Most
great hotel. Good breakfast, helpful staff. Good standard of cleanliness.
Tracey
06 Jun, 2024
Mold, UK
Enjoyed Most
A really nice stay. Will visit again
Sylvia
06 Jun, 2024
Tiverton, UK
Enjoyed Most
Very friendly and accommodating staff and a great location
Other Comments
We came up for the Queen Anne naming ceremony and the hotel & viewing balcony were in a great location for this
Howard
05 Jun, 2024
Ongar, UK
Enjoyed Most
Great location, very helpful and friendly staff and excellent value for money.
John
04 Jun, 2024
Sale, UK
Enjoyed Most
Pleasant and professional staff. Very helpful
Great location. Hotel a little 'tired' in places' but this is refelcted in the price
Breakfast good but not great (adequate for the price)
Jayne
04 Jun, 2024
Leyland, UK
Enjoyed Most
Very good
Other Comments
Outside could do with TLC
John
04 Jun, 2024
Altrincham, UK
Enjoyed Most
Once again a fabulous over night stay .. would have stayed longer but work commitments took over !! We will be back .. Leah on reception was fantastic so helpful and friendly
Deb
04 Jun, 2024
Tadcaster, UK
Enjoyed Most
Superior room with fantastic view. Love the relaxing bar area and the outside patio with deckchairs and tables .
Comfortable bed. Room clean. Lifts very prompt. Restaurant enhanced by the magnificent views
Other Comments
Nico on reception was extremely helpful and pleasant.
All staff were helpful and pleasant.
valerie
02 Jun, 2024
Bolton, UK
Enjoyed Most
Friendly staff; comfortable bed and terrific views of the Liver Building and waterfront.
Barbara
01 Jun, 2024
Launceston, UK
Enjoyed Most
Had great time
Other Comments
Superb location
Barry
01 Jun, 2024
Preston, UK
Enjoyed Most
Great location, pleasant staff, good value for money.
Linda
31 May, 2024
Huddersfield, UK
Enjoyed Most
The decor was stylish, except for the plastic plants in the bar area, and the location is excellent. The room was spacious and beds comfy.
Other Comments
We artived 30 minutes early but they wouldn't let us check in without joining some sort of club which with the staff members limited English would have taken 30 minutes to fill the firm in anyway. The breakfast was awful. They had cleared the buffet away by 9.30 despite breakfast running until 10am. They said they would cook guests food to order but mine was definitely just the old buffet stuff warmed up. We went out and ate elsewhere on the second morning despite the pre paid offer. Also there was no information about hotel services or the local area in the hotel and no phone in the room. None of the windows opened so the atmosphere was very dry and artificial.
Julie
31 May, 2024
Worksop, UK
Enjoyed Most
Noise from connecting room
Other Comments
Breakfast was good...can request poached/fried eggs
Christine
31 May, 2024
Wakefield, UK
Enjoyed Most
Easy to find the hotel and to arrange parking. We used the NCP Capital one just around the corner but there is also hotel parking. The only negative aspect of the whole trip was the first receptionist we met who really had a couldn’t care less attitude and even though it was 5pm when we arrived wanted to make us wait for a specific room to be ready. Luckily she was overruled by a much friendlier and more helpful colleague and we were given a lovely Privilege room with an amazing panoramic view of the waterfront and the Liver building. All other staff we met shared the same positive friendly manner as the second receptionist and couldn’t have been more helpful. Huge comfy bed and nice breakfast. This was a great value trip and Liverpool is amazing for a weekend break.
Katy
30 May, 2024
Peterborough, UK
Enjoyed Most
We were welcomed in a very friendly way at the front desk. Hotel room staff were very friendly and helpful when required. We had a splendid room on the 10th floor overlooking the Mersey. Couldn't have been better. The room itself was in perfect codition with the largest and most comfortable bed we have ever slept in!
Other Comments
Beautifully placed within a very short walk to the riverside and all the various buildings bars and cafes very close by. Good car parking as well.
Martin
30 May, 2024
Glazebury, UK
Enjoyed Most
Absolutely spot on - every member of staff was friendly and helpful.
Simone
30 May, 2024
Sheffield, UK
Enjoyed Most
Great location and great room. Staff very efficient. Great parking in city centre
Other Comments
Have already recommended to friends
T R
30 May, 2024
Rotherham, UK
Enjoyed Most
Lovely room, nice bar area overlooking the Liver Building, great location. Breakfast a bit disappointing. Not much food or choice.
Kathryn
29 May, 2024
Manchester, UK
Enjoyed Most
Easy check in and given a marvellous and very generously sized room.
Other Comments
Only downside was the poor quality of the food at breakfast everything else was top notch.
Glyn
28 May, 2024
Gillingham, UK
Enjoyed Most
fabulous location, clean with friendly staff, fantastic privilege rooms with good views, great outside terrace for drinks.
tracy
28 May, 2024
Manchester, UK
Other Comments
Breakfast options not as good as previous visits and also luke warm at best !
Gemma
28 May, 2024
Congleton, UK
Enjoyed Most
Great location. Staff pleasant, room excellent, fab views
Other Comments
Would definitely recommend for the great location and value for money
Paula
28 May, 2024
Wigan, UK
Enjoyed Most
From check-in (with the very helpful Kieran) to check-out, I was very happy with my stay at the Mercure. Staff were friendly and helpful. We had a great superior room on the 10th floor with fantastic views of The Royal Liver Building and Mersey. The room was clean, spacious, and had everything that we needed. The hotel is in a great location - walking distance to the docks, concert arena, shops, and bars and restaurants. Breakfast was included as part of the Travelzoo offer and was perfectly fine. I would happily stay here again (offer or no offer) and would not hesitate in recommending. Thank you for a lovely stay.
Other Comments
Thank you for a great stay!
Ashley
28 May, 2024
Manchester, UK
Enjoyed Most
went for my husbands birthday, and the location is spot on for walking about and seeing the attractions, great size rooms and lovely staff
Barnsley
28 May, 2024
Sheffield, UK
Other Comments
I would go back but I dont like dogs.
Miss Beverley
28 May, 2024
LEEDS, UK
Enjoyed Most
We had a great value stay just across from the port where our cruise ship left from. The room on the 10th floor had a great view of both the Liver Building and the river spoilt only by the poor visibility caused by blown and dirty outer glazed windows. The breakfast buffet service was slow seemingly due to lack of staff. We were not given the voucher for the Prosecco which was included in the deal - apparently this should have been given to us on check in.
Viv
26 May, 2024
Darlington, UK
Enjoyed Most
Everything was just perfect re the hotel, staff, location, service etc..
Carole
25 May, 2024
Leeds, UK
Enjoyed Most
Welcoming, well placed for attractions. Breakfast satisfactory, but they dont cope well with the coach bookings. Bar satisfactory but a bit unwelcoming, startling.
Other Comments
You need to better manage your coach bookings, particularly when they arrive at breakfast on-bloc because thetare off on day trips. Food runs out very quickly and due to your small serving dishes it means choice disappears. On 2 days we learnt quickly but food starts becoming scarce are 8.50ish despite breakfasts advertise for an hour or more. We managed, but one morning was particularly poor
Robert
25 May, 2024
Buckingham, UK
Enjoyed Most
Once again we were greeted by friendly, helpful staff. Our room was excellent. Large, lovely view across the river. Breakfast was a good mixture of cold and hot food again with friendly staff. Position of the hotel is on the waterfront with easy access to Albert Dock and surrounded by great restaurants.
Susan
25 May, 2024
Rossendale, UK
Enjoyed Most
I went with my wife as a birthday treat.
She had phoned to up grade the room to a privilege room as a treat.
The room was super with views over the river.
Thankyou to the staff who made it happen
Other Comments
Excellent all of it
JOHN
24 May, 2024
Lytham St. Annes, UK
Enjoyed Most
Attractive building, well run hotel, helpful staff, good breakfast, ideally placed for Liverpool's most iconic attractions.
Helen
22 May, 2024
Harrogate, UK
Enjoyed Most
Perfect location . Lovely clean room overlooking the sea . Air conditioning a bonus . Lovely helpful staff . Great breakfast with plenty of choice . Can’t wait to return
Kathleen
22 May, 2024
Salterforth, UK
Enjoyed Most
It was fine don't know what people find to moan about room was good and clean free tea coffee water pepsi etc some free flip flip things for dogs to play with overall pretty awesome
Other Comments
Tis quite nice lifts are made of wood
Nichola
18 May, 2024
Manchester, UK
Enjoyed Most
We were all so impressed with the reception staff , our stunnng room with a huge window overlooking the mersey and the Liver building .The buffet breakfast was excellent and the waiting staff so friendly and helpful .
The location was perfect and we parked in NCP carpark a few min walk for 3 nights and walked everywhere.
Other Comments
Must also mention thecleanliness in the hotel it was also good. The Bar on 2 nd floor had brilliant view but unfortunately the drinks were exceedingly expensive.
chris
18 May, 2024
Thetford, UK
Enjoyed Most
This is a wonderful hotel, location is perfect, all staff are excellent & we love the rooms!
Other Comments
The breakfast is amazing, Travelzoo this is an excellent offer, we have used it twice please keep it coming!
Jean
18 May, 2024
Blackpool, UK
Enjoyed Most
We had a Privilege room overlooking the river Mersey and Liver building. It was very clean and comfortable with every need catered for. Breakfast was excellent. Thank you.
Other Comments
Really enjoyed our stay at Mercure Liverpool Atlantic Tower Hotel.
Jenny
15 May, 2024
Denbigh, UK
Other Comments
No cups in room, reception said would get them. They did not. Requested an extra towel, towel came, but took other away . Still only one tiwell
kev
15 May, 2024
Romford, UK
Enjoyed Most
The hotel has its own car park, but the explanation of where it is, is nor particularly clear. Our bathroom had no hot water both mornings we were there. We were given a key to access the room next door, although this did not work on the second morning. The food at the buffet breakfast was not very hot. The windows of our room were rather dirty.
The location of the hotel is excellent, and all the staff were very helpful. The room was quiet, with an excellent view (despite the dirty windows!) and the bed comfortable. With the above reservations, I would recommend this hotel.
Daniel
15 May, 2024
Swadlincote, UK
Enjoyed Most
Great location for visiting the docks and The Beatles Story, Cavern club etc
john
15 May, 2024
bromyard, UK
Enjoyed Most
Staff helpful & friendly. Lovely room overlooking the Mersey. Clean & good facilities. Breakfast very good with plenty of choice. Very good location.
Other Comments
Thank you for a very good visit to your hotel.
Jayne
15 May, 2024
Nelson, UK
Enjoyed Most
Great value hotel with amazing views (assuming your room faces the right direction).
Ian
14 May, 2024
Winsford, UK
Enjoyed Most
Rooms are large, clean and with great views over the river. Breakfast was great with a good choice of food.
Other Comments
Very friendly staff.
Susan
14 May, 2024
Haslingden, UK
Enjoyed Most
Lovely room. Helpful staff. Perfect location.
Margaret
12 May, 2024
Wrexham, UK
Enjoyed Most
Great location breakfast a little unpredictable
Other Comments
Public areas a bit tired but overall good value
Chris
11 May, 2024
Gainsborough, UK
Enjoyed Most
We had a lovely room on the 9th floor with a view over the Mersey. Staff were very friendly. Would definitely go back again
Peter
11 May, 2024
Normanton, UK
Enjoyed Most
Came for a night at theatre, so ideal and absolute bargin
Other Comments
Drinks outside of offer were very expensive
John
11 May, 2024
Wrexham, UK
Enjoyed Most
Outstanding value. Location, room and breakfast excellent
Geoff
11 May, 2024
Macclesfield, UK
Enjoyed Most
Staff very friendly and helpful, especially Abdhul and Kirsty in dining roim
Other Comments
Found the hotel looking a bit tired and shabby. 1 toilet in reception area broken so used disabled toilet which was filthy and flush handle fell out of housing when used. 2 old blood stains on mattress topper. Bedroom windows needed cleaning.
Deborah
11 May, 2024
Thirsk, UK
Enjoyed Most
Nice clean hotel, breakfast was nice and fresh. Hotel was very well situated for the sights of Liverpool.
Stephen
11 May, 2024
Scarborough, UK
Enjoyed Most
Good location and view. A bit lacking in basic information about facilities in the hotel.
Graham
11 May, 2024
Knottingley, UK
Enjoyed Most
Hotel slightly tired, needs updating. We had a prestige room which was comfortable and clean. Breakfast was satisfactory but would prefer other bread choices instead of just sliced bread. Staff were very friendly and helpful.
Jackie
09 May, 2024
Rochester, UK
Enjoyed Most
Great location and very comfortable room.
Ideal for the city centre .
Stephen
08 May, 2024
Wigan, UK
Enjoyed Most
Friendly staff. Lovely room. Very clean overall. Breakfast yummy, plenty of choice for everyone.
Mrs Irene
05 May, 2024
Newcastle., UK
Enjoyed Most
This hotel was perfect for a one night stopover for us. They have a payable carpark within a short walk from the hotel. The staff were friendly and efficient. Our room was on the tenth floor and was comfortable and well equipped. The only slight niggle is the lack of overheard lighting, but was not a major problem. The buffet breakfast was good. The hotel was well located for us. Would use this hotel again if going to Liverpool.
Ian
05 May, 2024
Stourport-on-Severn, UK
Other Comments
The room facilities were not replenished and the bed was not made up properly. The breakfast food and crockery frequently ran out.
Bruce
05 May, 2024
Nottingham, UK
Enjoyed Most
There were not enough staff. The breakfast was good but chaotic and the staff were overwhelmed. The room was fine but very tired and the toilet seat was broken
Other Comments
the hotel is in a very good location, but one of our party had one chair in their room and when requesting an additional chair the response was *we don't have any* so they had to sit on the bed
Marie
05 May, 2024
Wigan, UK
Enjoyed Most
A good size bedroom, that was clean and minimalist. The bathroom was small and compact, with the shower over the bath. It was a high step to get into the bath which was hazardous getting out because of the wet floor of the bath. The bath was narrow and manoeuvring to get showered was awkward. Staff were friendly and the buffet breakfast was as you would expect. The hotel is close to the Pier Head and a short walk to the Albert Dock. Overall it was value for money
Steve
05 May, 2024
Liverpool, UK
Enjoyed Most
The room was big and light with a good view overlooking the Mersey and Liver building.
Other Comments
The room facilities not replenished and the bed not made up properly. Breakfast was disorganised with food and crockery frequently running out.
Bruce
05 May, 2024
Nottingham, UK
Enjoyed Most
Staff welcoming and helpful - easy book in, got drinks vouchers straight away
Other Comments
Breakfast staff and bar staff helpful and pleasant.
Kate
04 May, 2024
Warrington, UK
Enjoyed Most
Rooms fab, position of hotel is central for all attractions. Breakfast is super with fantastic views from the restaurant and staff always super friendly and efficient
ann
04 May, 2024
Kirkby Lonsdale, UK
Enjoyed Most
Booked for my daughter and son-in-law for their wedding anniversary, both said really nice, staff very friendly and helpful. Room was lovely with views watching boats come in. In fact my son-in -law said hotel was ‘mega’ very high praise from him. The food was plentiful and good also.
Valerie
04 May, 2024
Manchester, UK
Enjoyed Most
Great value for money in great location
Other Comments
Excellent friendly staff
Andrew
04 May, 2024
Tarporley, UK
Enjoyed Most
Hotel was fine, staff lovely if a little overloaded in some cases. The hotel is a little tired. We were advised when checking in that the restaurant was only opening for breakfast - a tad disappointing. We had to change meet up with friends plan
Joyce
03 May, 2024
Bedford, UK
Enjoyed Most
Good location. Great views to Liver Building and The Mersey. Friendly and helpful staff. Well kept reception/restaurant and bar. Good breakfast selection in light and airy restaurant overlooking view as stated above. Rooms rather small and bed mattress ultra firm and unforgiving on back. Requested and was provided with mattress topper which helped a little. Front desk customer phone for taxis which arrive promptly.
cheryl
03 May, 2024
BOREHAMWOOD, UK
Enjoyed Most
Lovely hotel. Great location.
Other Comments
A shame the don’t have a restaurant for evening meals
Pamela
02 May, 2024
Bradford, UK
Enjoyed Most
Lovely friendly staff. Good breakfast. Brilliant location.
Amanda
01 May, 2024
Blackburn, UK
Enjoyed Most
I booked this for a great niece and her partner. They tell me they had a wonderful time. Staff, room , view all excellent. Thank you for putting them in a ‘room with a view’.
Other Comments
Great location and view was exceptional. When I called in at the hotel to check my booking had been recorded the receptionist was friendly, efficient and had a warm smile. A big thank you for that.
Johanna
01 May, 2024
Widnes, UK
Enjoyed Most
Hotel was ideally situated and clean, breakfast was a bit chaotic obviously a shortage of staff
Dennis
30 Apr, 2024
Edinburgh, UK
Enjoyed Most
Perfect location. Staff very helpful and friendly
Other Comments
Would recommend and return anytime
Beverly
29 Apr, 2024
London, UK
Enjoyed Most
Rooms in desperate need of TLC, with complete condensation masking the view, stained carpets, black mould patches, cracked sink and front fins missing off the air conditioning unit.
It’s such a shame as it could be a fabulous hotel.
Other Comments
Staff very welcoming and friendly and quick to resolve issues. Breakfast can be a bit hectic at time, with them running out of food, cups, cutlery etc
Slow to clear tables.
Yvonne
29 Apr, 2024
Shrewsbury, UK
Enjoyed Most
Good except the room smelt of smoke despite being non smoking
Ceri
28 Apr, 2024
Gaerwen, UK
Enjoyed Most
Went to a show and decided to book a room and stay overnight. Great location to explore the amazing history of Liverpool and a great city to visit, and with a travel zoo deal it was an absolute bargain too!
Philip
28 Apr, 2024
Warrington, UK
Enjoyed Most
Excellent breakfast and service
Other Comments
Very enjoyable stay
patricia
27 Apr, 2024
Bury, UK
Enjoyed Most
Superior double - value deal through Travelzoo offer.
Good size room with comfy bed.
Noisy AC in room - had to turn it off most of the night.
Fridge was warm - needs ventilation in the cupboard
Great views of harbour and Liver building but windows dirty on outside with condensation in between. Bathroom a bit tight but well equipped. Liked the toiletries provided - even had hair conditioner. Breakfast was ok. Location ok but not that central and far from bus/train station. A mixed bag but not worth the full price.
Husswan
27 Apr, 2024
Manchester, UK
Enjoyed Most
We.had a great stay. Receptionist was efficient friendly and welcoming.
Other Comments
We had a great view from our room. The room was warm, bedding was spotless and the beds comfortable. Breakfast was delicious and all the staff were friendly and helpful. We truly had a great Scouse experience.
Margaret
27 Apr, 2024
Colwyn Bay, UK
Enjoyed Most
Wonderful position overlooking the Mersey with panoramic views. Good breakfast very friendly people.
Other Comments
The only downside was lack of storage space in the room, no drawers so a bit difficult if staying for a week.
Patricia
27 Apr, 2024
Gravesend, UK
Enjoyed Most
Enjoyed our stay at this hotel. Could definitely do with a makeover, very tired. Staff were excellent, special shout out leeandra who worked really hard and stayed pleasant throughout.
Christine
26 Apr, 2024
Scunthorpe, UK
Enjoyed Most
Very easy to check in. Good location for main attractions.
Lynne
25 Apr, 2024
Guildford, UK
Enjoyed Most
Fantastic
Other Comments
We love it here been few times n will be going back soon !!
David
25 Apr, 2024
Penrith, UK
Enjoyed Most
A great two night stay in a lovely superior room overlooking the Liver building and the river.
The staff were very friendly and efficient and the breakfast experience was good.
Alan
24 Apr, 2024
Fairford, UK
Other Comments
Never been to Liverpool before & it was fab. Mercure hotels are the best. Highly recommend them.
Wendy
24 Apr, 2024
Ipswich, UK
Enjoyed Most
As we booked in we were upgraded to a suite on the 12th floor - such a treat!
The location is unbeatable, the views of the river are breathtaking and the beds very comfortable. Highly recommended - an ideal base for exploring Liverpool
Other Comments
The staff at all levels are friendly and accommodating
anne
24 Apr, 2024
Chalfont St Giles, UK
Enjoyed Most
Everything is generally decent
andrew
24 Apr, 2024
York, UK
Enjoyed Most
Relaxing
Other Comments
Breakfast was a bit of a fuss needed more staff
Tracy
24 Apr, 2024
Southport, UK
Enjoyed Most
Staff on reception and breakfast very friendly.
Other Comments
Our kettle was not up to date PAT tested and caused a spark and bang when we turned it on in the morning so much so it tripped the switch and the electricity went out so it wasn’t a very relaxing morning having the guy come in twice to fix it! It was really dangerous and could have caused a serious accident if we were closer to it!
Sarah
22 Apr, 2024
Warwick, UK
Enjoyed Most
Bed was comfortable
Other Comments
Breakfast was cold , poor buffet choice, the bread on offer was cheap and soggy
Steve
22 Apr, 2024
Southport, UK
Enjoyed Most
One night stay to go to an event at The Bank Arena. Great location, couldn’t have been better. Easy walk to Albert Dock, bars and restaurants and the Arena from the hotel. Also handy for the train station.
Reception and staff in general were very friendly and helpful and we had a lovely room (914) with great views over the Mersey and The Liver Building. The room was spotlessly clean and there was plenty of choice at the buffet breakfast. Inly a small point but warm plates would have been nice as the food itself wasn’t very hot.
All in all a great night away and would be happy to recommend and return there.
Janet
21 Apr, 2024
Burnley, UK
Enjoyed Most
Location
Other Comments
Had to move rooms as the bath drain was blocked. The people next door kept trying to get through the inter leading into our bedroom.
Debra
21 Apr, 2024
Chester, UK
Enjoyed Most
We always enjoy our stays at the Mercure Atlantic, All the staff from the reception to the cleaners are very nice, very friendly and most important, very helpful. The rooms are very nice, we've been fortunate always having one that overlooks the Liver Buildings and the Mersey. They are clean and funtional with everything you need for a comfy stay. We didnt eat in in the evening, but the buffet stye breakfast is first rate, whether you want a full cooked or just cereal & fruit, theres an excellent choice on offer. We will be back.
Other Comments
Great location. The hotel is perfectly placed for whatever your stay is going to encompass. Its right on the side of the Mersey, it is a short walk into the City centre, the Liverpool Echo Arena is a short walk away along with all the Beatles stuff right on your doorstep. There is a dedicated carpark, £10 per night, which is just around the corner, but it is busy as it is open to the public as well, but there is also an NPC also just around the corner so theres plenty of parking.
Ian
20 Apr, 2024
Halifax, UK
Enjoyed Most
Very good
DAVID
20 Apr, 2024
Ormskirk, UK
Enjoyed Most
The view.
Other Comments
Room decor was tired and quite scruffy with broken fixtures and fittings. View was amazing but no way to open windows for fresh air meant it was stale and smelly inside. The buffet breakfast was quite cheap and nasty, in terms of produce. I was kept awake between 1.30am and 4am by people in the adjacent room, and was exhausted yet had to work the next day.
Susan
19 Apr, 2024
Sandgate, Folkestone, UK
Enjoyed Most
Great hotel and brilliant staff. Excellent location.
Fiona
17 Apr, 2024
Corwen, UK
Enjoyed Most
Hotel was very clean and room clean with amazing view. 10 min walk to centre . Liver building and Albert dock were easy to get to great location
Other Comments
Poor quality of breakfast choice had to ask for additional foods to be added to Buffett. Empty trays of food . Poor quality of food
Sylvia
11 Apr, 2024
Barrow-in-Furness, UK
Enjoyed Most
Hotel is in a great location for all attractions and shopping . We loved the rooms view .
Lyndsey
11 Apr, 2024
Amersham, UK
Enjoyed Most
Great hotel if a little shabby. Helpful friendly staff and a nice breakfast. Will definitely recommend to friends.
CLIVE
11 Apr, 2024
Leeds, UK
Enjoyed Most
Room had brilliant view but spoiled by condensation on inside of double glazing
Breakfast not the best, toaster did not work, order delivered was wrong, eggs were over cooked despite requesting otherwise.
Position of shampoo etc in shower too high, difficult for wife who is just under 5 feet tall could not reach them.
Michelle
10 Apr, 2024
Heckmondwike, UK
Enjoyed Most
Great location nice staff amazing value we had room on 10 floor great breakfast free glass wine/ fizzy all for 69 pounds
Other Comments
Parking nearby 14 pounds for 24 hours good restaurants nearby we went to gauchos just round the corner bit expensive but lovely meal in a great setting
Alison
10 Apr, 2024
Huddersfield, UK
Enjoyed Most
Every single member of staff were very helpful, the room was great. Very nice breakfast…All was clean and tidy
Other Comments
Exceeded our expectations
Mike
10 Apr, 2024
Stockport, UK
Enjoyed Most
Excellent Experience could not fault it
Other Comments
Would happily recommend it
Brian
10 Apr, 2024
Manchester, UK
Enjoyed Most
No
Other Comments
Never received the booking
David
10 Apr, 2024
Hope Valley, UK
Other Comments
The breakfast was very poor.
Christopher
10 Apr, 2024
Manchester, UK
Enjoyed Most
Great value for money,excellent breakfast
Leslie
09 Apr, 2024
Blackburn, UK
Enjoyed Most
Nice hotel staff friendly and helpful breakfast excellent.Near to Liverpool 1
Colin
09 Apr, 2024
Barrow-in-Furness, UK
Enjoyed Most
Excellent
gillian
08 Apr, 2024
Preston, UK
Enjoyed Most
We went with our friends and we all enjoyed our time there and will definitely visit again.
Other Comments
We couldn’t fault our stay.
Ellen
07 Apr, 2024
Manchester, UK
Enjoyed Most
Location, location, location!!!
Michael
07 Apr, 2024
Leyland, UK
Enjoyed Most
Fabulous location so easy to walk to all the attractions.
Ann
05 Apr, 2024
Preston, UK
Enjoyed Most
Great stay at the mercure Atlantic Hotel Liverpool. Staff were great, room was large and nicely furnished, overlooking the River.Mersey. Breakfast was lovely too. Hotel was spotless. Fantastic locatio , just 5 mibs walk to albert dock and 10 mins to Liverpool One.Great price via Travel Zoo. Would definitely recommend and go back
Other Comments
Only slight downside,pillows were rock hard.
Also, it was a shame the windows outside weren't cleaner as it did spoil the view.
Jacqueline
04 Apr, 2024
Saddleworth, UK
Enjoyed Most
Great service from staff.
Kelvin
03 Apr, 2024
Rugeley, UK
Enjoyed Most
Great location. Nice room. Breakfast plentiful and Staff all very nice.
Karen
02 Apr, 2024
Wallasey, UK
Enjoyed Most
No hassle stay
Handy to town centre
David
02 Apr, 2024
Thirsk, UK
Other Comments
Parking a bit pricey but excellent location and clean and roomy bedroom
Phi
02 Apr, 2024
Ossett, UK
Enjoyed Most
Great hotel and amazing City!! Highly recommend both.
K
02 Apr, 2024
Moira Swadlincote, UK
Other Comments
One room was great. One room we had to ask to be changed due to mouldy / damp smell. Was well dealt with and no complaints with revised room
Rajeev
02 Apr, 2024
Uxbridge, UK
Enjoyed Most
Excellent all round, only spoilt by one (!) hubcap being stolen off my car at the hotel carpark, security need tightening up
Kevin
02 Apr, 2024
Manchester, UK
Enjoyed Most
Friendly helpful staff, Wonderful large room with great views, Good food and plenty of it and value for money it certainly is!... We would definitely return to the Mercure Liverpool Atlantic Tower Hotel...
anthony
01 Apr, 2024
Wisbech, UK
Enjoyed Most
Perfectly located for the Albert Dock. Disabled parking and access. Room was spacious. Breakfast was lovely.
Other Comments
We came here last year and were very impressed with everything so wanted to come back on our next trip to Liverpool. Staff were very friendly. We’ll definitely be back.
Colette
31 Mar, 2024
SOLIHULL, UK
Enjoyed Most
Good
Colin
31 Mar, 2024
Menai Bridge, UK
Enjoyed Most
Location is perfect, room was very nice (apart from windows) and breakfast is very good
Other Comments
Check in was 3pm. We eventually got our room at 4.35pm. We were offered a free drink as compensation - couldn’t choose - small house wine or nothing, served in dirty glasses that we had to return, at a filthy table I had to clean myself with wet wipes. Nice room with very good view but couldn’t see three quarters of it as windows were very badly condensed so could only see out of one pane.
Marie
31 Mar, 2024
Sheffield, UK
Enjoyed Most
The hotel room was clean
Other Comments
We arrived at 3.30pm and the room was not ready. Also the breakfast was scaled down
Nina
30 Mar, 2024
Manchester, UK
Enjoyed Most
Lovely hotel receptionist Katie very helpful and made us feel very welcome.room lovely fab views will go back.
Mrjhullett
30 Mar, 2024
Grimsby, UK
Enjoyed Most
Fantastic, couldn’t fault, a single thing, Apsolutly perfect.
Other Comments
It is perfect, slippers, dressing gowns, red hot water, tea and coffee, television, plenty of wardrobe space and draws, huge bed, breakfast, brilliant, couldn’t fault a single thing, This is our third visit, and we will go back again, and recommend it , to all, Thank you so much, Regards Ann,
Ann
30 Mar, 2024
Derby, UK
Enjoyed Most
The staff in dinning room are very helpful . And breakfast was very nice
Other Comments
I had purchased a superior room which should come with slippers. Dressing robs and on higher floor .
The room I got had none of the above I did ask on checking in for a room with a view if at all possible and as the hotel was half empty this should not have been a problem, I was given a room at the back of the hotel completely overlooked by an office building so I could not even open the curtains never mind getting a view.
Christine
30 Mar, 2024
Cork, Ireland
Enjoyed Most
Really enjoyed our stay! We arrived early, but could get to our room, really appreciated that. The hotel could do with a bit of TLC, but it's nice enough as it is. Room was great, Travelzoo offer 10/10
C A
30 Mar, 2024
Bolton, UK
Enjoyed Most
Excellent stay
Ron
29 Mar, 2024
Hereford, UK
Enjoyed Most
Hotel and bedroom desperately needs updating. Unable to see out of bedroom window due to extreme condensation on the inside and black mould. Had to wait for cooked breakfast to be available at 8.45am on our second day. Good location but lacking in atmosphere.
Geraldine and John
29 Mar, 2024
Wakefield, UK
Enjoyed Most
Location. Breakfast was good.
Other Comments
The room was dirty and not the superior room, as per offer. I stayed here in October and the room was very different, hence I booked again.
Nicky
27 Mar, 2024
Kineton, Warwick, UK
Enjoyed Most
Hotel is looking a little tired but fine for a short stay, Very good breakfast and all staff are very pleasant and helpful.
Margaret
27 Mar, 2024
Bolton, UK
Enjoyed Most
The Mercure Liverpool is in a good location. The hotel is a little tired in places and the bed was very lumpy and uncomfortable. They are obviously short of staff to service rooms so could not get into our room on time but this was dealt with ver well by the desk staff with giving bar vouchers and allowing a later checkout. Our bags were also looked after so we could walk around the dock and come back when our room was ready. Due to location, good breakfast and friendly staff this is very good value for money and would stay again.
Pauline
27 Mar, 2024
Romford, UK
Enjoyed Most
Always a lovely welcome , we were over joyed with our upgrade to a suite. fabulous breakfast
Linda
27 Mar, 2024
Bradford, UK
Enjoyed Most
This is my 4th visit, tremendous value for money Room had a lovely river view. Comfy beds. and great breakfast. Staff were very helpful.Will definitely be booking again.
Susan
27 Mar, 2024
Ormskirk, UK
Enjoyed Most
No problems.....all excellent. Amazing value.
Margaret
26 Mar, 2024
Ripon, UK
Enjoyed Most
Pleasantly surprised at quality of rooms and hotel overall. 24 hour NCP car parking behind hotel very convenient and reasonably priced. Breakfast offered good choice although a bit manic with several items missing initially due to busy time but soon rectified. No complaints.
Susan
26 Mar, 2024
Clayton le dale, UK
Other Comments
No hand soap / liquid to wash hands by toilet only body wash in shower cubicle that wasn’t easily accessible if not having a shower
Carol
26 Mar, 2024
Menai Bridge, UK
Enjoyed Most
The hotel upgraded our room and gave us complimentary drinks as it was my wifes birthday.
Other Comments
The only downside if any was the breakfast as you have to ask for mushrooms, fried eggs and the other items where only in small serving tins and quickly ran out. We asked for some items but by the time they came out we had eaten everything else so a plate of mushrooms on there own not ideal. This is not a deal breaker as we have booked to come back.
Alison
25 Mar, 2024
Cannock, UK
Enjoyed Most
No prosecco !!
Michael
24 Mar, 2024
HULL, UK
Enjoyed Most
Excellent room overlooking Liver Building and River.
Staff warm and friendly.
Large comfortable room clean and well maintained.
Food excellent.
gary
24 Mar, 2024
Oldham, UK
Enjoyed Most
Lovely staff. Made us feel at home.
Other Comments
Great views from our room. Shame they were spoilt by the condensation in the double glazing void.
Ian
23 Mar, 2024
Chester, UK
Enjoyed Most
Ideal location for accessing the Dock areas and Liverpool 1
Other Comments
Good Value, food excellent
Glenda
23 Mar, 2024
Stalybridge, UK
Enjoyed Most
Comfortable room , friendly staff, great location.
N
23 Mar, 2024
Stoke on trent, UK
Other Comments
Always enjoyable. The staff are so welcoming, helpful and very friendly. Nothing is too much and they appear very interested in what we are doing.
Glenys
23 Mar, 2024
Southport, UK
Enjoyed Most
We had a lovely time at the Mercure Atlantic tower hotel. The room was large, though the bathroom was on the small side. the breakfast the next morning was lovely and hot. We will definitely go back.
Other Comments
The hotel is ideally situated on the front across from the Liver buildings, a 20 minute walk from the main railway station and a 10 minute walk to the shops and bars.
Steven
23 Mar, 2024
Nantwich, UK
Enjoyed Most
Midweek break
Other Comments
Compared to our last stay we found the standard of service to have declined. In addition the privileges of a Superior Room booking were missing for some members of our party and had to be chased down with reception. In all an old and tiring hotel but still worth a visit. The question we asked ourselves though based upon our latest experience was “ for how much longer though “
Jayne
23 Mar, 2024
Billingham, UK
Enjoyed Most
Check-in staff were excellent
Other Comments
Heater in room was noisy. Ordered breakfast in the room which never came despite chasing it up with reception. Bar was cold and unwelcoming. I ordered porridge in the restaurant which was just a grey, unappetising stodge.
Edith
23 Mar, 2024
Truro, UK
Enjoyed Most
Hotel was in a great location. Unfortunately, it is very tired and no longer a 4 star quality. The room was very small. The decor was tired. The view would have been amazing from the windows, but they were so dirty and misty you couldn't see through them. There were clean sealed double glazed windows on the room side . But the outer windows (on the inside) were the problem. Also the sealed gap between the windows were very mouldy. I know this would not be a problem as the inner units were sealed but it doesn't look very good when you look at the windows from the inside. Unfortunately, they didn't have enough staff on the first day for breakfast. Lots of uncleaned tables and the food took time to be replaced. So lots of queues and unhappy guests, who had to clear a table of dirty dishes before they could sit down. But the breakfast food was nice and a lot of choice for the cereals and fruit. The house keeping staff were very helpful, as we asked for extra milk and hand towel.
Jill
22 Mar, 2024
Stone, UK
Enjoyed Most
The ROOM LOCATION
Other Comments
As seems to be the norm with hotels at the moment, there is a lack of staff. So obviously the service provided is below the standard expected , yet hotels still charge the same fees when in all honesty they know that they cannot provide the service expected. This is no reflection on the staff that they do have , they are trying their best. For example , we were a group of 4 and when we came down for breakfast at approx 9 am. There was not one table available, apart from the tables in use the remaining tables had not been cleared or cleaned ready for the next guests.
Michael
22 Mar, 2024
Mold, UK
Enjoyed Most
Great location across from the Liver Building and close to the vibrant seafront area and many of Liverpool’s main attractions. Great value for money.
Christine L
21 Mar, 2024
Peterborough, UK
Enjoyed Most
Staff very polite and welcoming, rooms clean and comfortable.
Other Comments
Very covienient locations
Colin
21 Mar, 2024
Aberdare, UK
Enjoyed Most
Enjoyable good Breakfast service
George
21 Mar, 2024
Stoke-on-Trent, UK
Enjoyed Most
Nice room with a great view.
Good selection and choice available for breakfast. Glass of Prosecco in Bar was a bonus
Bharti
20 Mar, 2024
Bolton, UK
Enjoyed Most
Great location lovely room we had an upgraded room which was very spacious with a good view of the Liver building and the river . Nice bar with an outdoor seating area which would be lovely in the nicer weather. Staff helpful good breakfast
Lucy
20 Mar, 2024
Birmingham, UK
Enjoyed Most
Great location. Although the hotel was a trifle tired in places it did not spoil our enjoyment of the stay. Nice comfortable room with a great view of the Mersey.
Keith
20 Mar, 2024
Maidstone, UK
Enjoyed Most
Lovely room great breakfast and brilliant staff
Other Comments
Really central for everything
Deborah
20 Mar, 2024
Kidderminster, UK
Enjoyed Most
Great location and rooms were clean and well equipped. Breakfast was plentiful and staff were very friendly and helpful.
Other Comments
Value for money.
Julie
20 Mar, 2024
Kidderminster, UK
Enjoyed Most
We were delighted to be upgraded to a suite
Janet
19 Mar, 2024
Rochdale, UK
Enjoyed Most
For the money we paid the hotel was exceptional value and situated with easy access to the docks and centre. Our rooms were spacious and overlooking the Mersey and breakfast had a very good choice.
Mary
19 Mar, 2024
Bromley, UK
Enjoyed Most
Everything spot on.
Other Comments
Great hotel in a great location.
Colin
19 Mar, 2024
Sheffield, UK
Enjoyed Most
We enjoyed our stay very much. The location, so near the sea front, was perfect for what we wanted to do.
Other Comments
We felt that there should have been more reception staff at times. There was a long queue at check-in, and quite a wait to check out as the receptionist was busy for some time with one guest. I think someone should be available to help out as and when necessary. Staff were very pleasant and polite though..
Diane
17 Mar, 2024
Burnley, UK
Enjoyed Most
Fantastic Privilege room, lovely staff at check in.
Had a great time.
Carl
16 Mar, 2024
Conwy, UK
Enjoyed Most
Great breakfast, really enjoyed. Room, good lighting, good shower, comfortable bed. Three lifts which worked well and fast. Just loved Liverpool.
Fay
16 Mar, 2024
Halifax, UK
Enjoyed Most
Lovely breakfast, although were waiting for various items to be re filled
Susan E
16 Mar, 2024
lancaster, UK
Enjoyed Most
Wonderful hotel in great location
Other Comments
Lovely staff
Jacqueline
14 Mar, 2024
Herne Bay, UK
Enjoyed Most
Very enjoyable 2 nights stay, hotel good location. Staff friendly and helpful
Other Comments
Breakfast hot and cold options very good
Desmond
14 Mar, 2024
Hull, UK
Enjoyed Most
We had a wonderful view across the river Mersey which really made our our room special
Other Comments
Great location
Debbie
13 Mar, 2024
York, UK
Enjoyed Most
Amazing views of the Liver Building and Liverpool Cathedral!
Other Comments
Lighting in the bar is way too bright and could be much more ambient.
Sarah
12 Mar, 2024
Manchester, UK
Enjoyed Most
Lovely positioned Hotel and we were given a Privilege room which was larger and had beautiful views of the Liver Building. Can't wait for the opportunity to make a return visit as there is still so much to see and do.
Other Comments
Lovely reception staff who took care of our luggage until we parked the car
David
11 Mar, 2024
Alton, UK
Enjoyed Most
Friendly helpful staff great value for money
Other Comments
Great checking staff
gwenan
11 Mar, 2024
Ruthin, UK
Enjoyed Most
Great deal from travelzoo had a brilliant room overlooking liver building. Breakfast was good but don't be frightened to ask for mushrooms and poached or fried eggs if they aren't on display
Stephen
10 Mar, 2024
Carnforth, UK
Enjoyed Most
excellent room with good facilities and very clean. good breakfast and staff very friendly .
Susan
10 Mar, 2024
Fleetwood, UK
Other Comments
Glorious view of the river and the Liver Building was spoiled (slightly) by external double glazing in the room which had failed/misted up.
Jon
09 Mar, 2024
Saint Helens, UK
Enjoyed Most
Location was great as we visited M and s arena fab views of the liver building
Building furnishings in parts felt a little dated.
Joanne
09 Mar, 2024
Stoke-on-Trent, UK
Other Comments
Fab location , staff excellent , room good
Breakfast average , bar prices high
Diane
09 Mar, 2024
Barnard Castle, UK
Enjoyed Most
A good friendly atmosphere.
Other Comments
Unfortunately the rooms are dated and show some work improvement.
Alan
09 Mar, 2024
Liverpool, UK
Enjoyed Most
Great position, wonderful views to the Liver Building. Convenient for all places of interest.
Lindsey
07 Mar, 2024
Sudbury, UK
Enjoyed Most
Fabulous hotel, friendly staff good food
Trevor
07 Mar, 2024
Gravesend, UK
Enjoyed Most
Position of hotel good for walking along the waterfront. Room clean with good views, breakfast only so so.
Birgit
06 Mar, 2024
Hull, UK
Enjoyed Most
Enjoyed our stay but was spoilt by a drainage problem in the bathroom meaning we were unable to shower..As we were about to shower, there was a loud gurgling noise and the bath was flooded with dirty, smelly water! The water took along time to drain and left dirt in the bottom. We did report it at reception but as we were leaving that morning their apology wasn’t really much help.
Other Comments
I’m sure this isn’t the first time this has occurred because the panel above the toilet appeared to have recently been removed.
Susan
06 Mar, 2024
ROCHDALE, UK
Enjoyed Most
Fantastic value for money, ideally located, excellent clean room and great breakfast
Catherine
05 Mar, 2024
Keighley, UK
Enjoyed Most
Hotel was clean and comfortable
Other Comments
Good location with limited parking
Marina
05 Mar, 2024
LEYLAND, UK
Enjoyed Most
Excellent location, bedrooms were roomy with good views and breakfast was perfect.
Valerie
05 Mar, 2024
Keighley, UK
Enjoyed Most
Room very tired. No drinks as included in offer. Reception staff miserable.
Linda
05 Mar, 2024
Ruthin, UK
Enjoyed Most
Receptionist on arrival very good. Helpful and allowed earlier entry to room.
Other Comments
Hotel needs a little updating breakfast was good.
David
04 Mar, 2024
Blackpool, UK
Enjoyed Most
Went on a Travel Zoo offer with my best friend been before.Absolutely brilliant in every way we will be back.
Wendy
04 Mar, 2024
Mirfield, UK
Enjoyed Most
buffet breakfast was nice with good variety.
Other Comments
all staff are helpful
Arif Ahmed Latif
03 Mar, 2024
Solihull, UK
Enjoyed Most
great location, excellent breakfast, staff very helpful especially Leandar who works in the breakfast room.
Other Comments
Close to everything in Liverpool.
Stephen
02 Mar, 2024
Northallerton, UK
Enjoyed Most
When reading some reviews we were quite hesitant but wow it was amazing , lovely young barman who was so friendly, our room was gorgeous 1007 , breakfast hot and varied with lovely friendly staff, have stayed in Liverpool on numerous occasions in many hotels and this was the best, only thing £14 to park a car in the hotels car park which I think should be free
susan
02 Mar, 2024
Mold, UK
Enjoyed Most
All very good and excellent value. Friendly reception staff. Spacious room with good facilities and very good breakfast included.
Other Comments
Our room was on the tenth floor with a fantastic (potential) view over the Mersey and Liver building unfortunately badly obscured by bad condensation between the windows and secondary glazing. There was also considerable black mould between the glazing and secondary glazing which was quite unpleasant! Our friends were in the same location a floor below where this wasn't a problem at all. Maintenance must be difficult and expensive at such a height but it does need rectifying to allows an 'proper' view of such an iconic area.
Jean
02 Mar, 2024
Shrewsbury, UK
Enjoyed Most
Great experience, lots to see and do in Liverpool. Staff in hotel very friendly and helpful.. in fact everyone from taxi drivers to shop assistants were also lovely. I will definitely be. Soon I hope.
Other Comments
The breakfast was also great value and there was something for everyone. Thanks.
Yvonne
01 Mar, 2024
GlasgowGlasgow, UK
Enjoyed Most
When we arrived for our two night stay the young lady in reception advised she only had a one night booking. My confirmation said two but when I checked my banking app I had only been charged for one, it wasn’t a problem for us to pay for the second night but if someone had budgeted funds for their trip it might be an issue.
It is a stunning (if a little tired in places) and imposing hotel in a beautiful city, we would have no hesitation in returning during future trips south. We had a lovely room (1014) overlooking the Liver building the Nespresso machine and the shower screen both leaked but these have been notified and I have no doubt, rectified by now.
The staff were without doubt amongst the friendliest we have experienced, especially those in the dining room!
Mrs
28 Feb, 2024
Falkirk, UK
Enjoyed Most
Everybody was so helpful and kind and the breakfast was super
lindsay
27 Feb, 2024
Lytham Saint Annes, UK
Enjoyed Most
Lovely hotel with views overlooking the river and a lovely rooftop bar.
Lynne
27 Feb, 2024
Barrow-in-Furness, UK
Enjoyed Most
Clean friendly staff,superb location.
LORNA
27 Feb, 2024
Worcester, UK
Enjoyed Most
The hotel was clean with good facilities in an excellent location.
The room was clean & comfortable but there was an issue with the heating system in that the room was cold & would n't warm up with the controls. We reported this on the first morning but this wasn't rectified until the evening after a further report to reception. A heater was brought to the room while the heating system was being sorted.
Keith
25 Feb, 2024
Hillsborough, UK
Enjoyed Most
The superior room was clean, comfortable, spacious and had a large window not quite overlooking the Mersey, but interesting.
The restaurant was more a bar with a limited menu but a good view. I didn't rate the mushroom risotto which, when asked, came with grated cheddar cheese.
The breakfast was what you would expect from a 3 star hotel.
The staff were very friendly and helpful, the reception staff having the common sense to pull a colleague from the back to reduce the Check-in queue.
Other Comments
It was value for money with the Travelzoo offer.
Margaret
23 Feb, 2024
Bury, UK
Enjoyed Most
Well positioned for a weekend break. Park the car at the hotel and walk/bus everywhere. Friendly and helpful staff. Gin bar was VERY expensive.
John
22 Feb, 2024
DEAL, UK
Enjoyed Most
Fantastic view from the room, good breakfast nice hot shower and quiet room. The hotel is a little dated, and attention to detail is needed on cleaning, but overall for what we paid it was good value for money.
Nicola
21 Feb, 2024
Newport, UK
Enjoyed Most
It’s very tired and needs updating
Dawn
21 Feb, 2024
Ripon, UK
Enjoyed Most
Enjoyed are stay, breakfast was very nice and well worth the money. The bar was very very expensive, only had 1 drink but would never go back, probably that was the reason no else was there.
Other Comments
For what I paid it's was worth it,if I paid more I would have had more complaints, but for the money, ok
Martin
21 Feb, 2024
Blackburn, UK
Enjoyed Most
Large room with great view of the river and the Liver Buildings. Brilliant location, comfortable bed, friendly staff. Blue badge parking at the front door. Hit breakfast cooked to order, cold buffet. Excellent value for money
Other Comments
All the staff we came into contact with were friendly and welcoming - thank you!
anne
21 Feb, 2024
Chalfont Saint Giles, UK
Enjoyed Most
A really pleasant stay with a great room & fabulous view. Staff were all very friendly & helpful, especially Leonora at breakfast.
Other Comments
Fabulous location
Janet
20 Feb, 2024
Chester, UK
Enjoyed Most
Very central, close to all the attractions and town centre. Lovely breakfast and helpful staff
Barry
20 Feb, 2024
Leyland, UK
Enjoyed Most
Staff were amazing
location
The fact they changed booking to family room without any problems
Other Comments
can I just say I wanted to put what I liked about the hotel first as the staff were amazing and could not do enough to help, that is easily the most important thing. The room was very cramped and dated especially for a family, but much appreciated the fact that we were upgraded at request without extra charge. We were placed next to young adults who were there rightly so to have a good time, this did not go well with family rooms when quietness is needed post 11pm, although the staff tried their very best to resolve the issue unfortunately it is what it is and all of us had very little sleep the next day. On arrival at the hotel we could not check in at 2pm and were told we would have to wait until 3pm as there was a hold on the room, so we had to leave all out luggage downstairs and try to check in at 3pm but were still unable to, which was very annoying as people who were arriving without rooms booked, were going straight up to their rooms, we had booked a few weeks previous, so disappointing our rooms were not sorted efficiently, the check in staff were very apologetic though. We ended up going out for food and then coming back at 5pm to get our luggage and room cards.
Breakfast for vegan/vegetarian guest very disappointing, there were no sausages, no yoghurts, even for people who have dairy, as they had run out, poor selection of fruits etc. I did not specify vegan on booking as most places do have vegan breakfast foods usually, so lesson learnt for me.
It was an amazing deal price for the location, but I have got to say not up to usual Travelzoo standards as these are usually so high, I have never had to complain before about anything as the deals are always 10/10 just sadly not on this occasion
Helen
19 Feb, 2024
CLEETHORPES, UK
Enjoyed Most
Very good although lighting in my room 515 could have been better for my wife to put makeup on, hotel could have a make over looking a little tired
Alan
18 Feb, 2024
Neath, UK
Enjoyed Most
Excellent staff all round
Other Comments
Great staff very helpful and obliging
Gillian
17 Feb, 2024
Sheffield, UK
Enjoyed Most
My partner and I visited Liverpool for our first Valentines Day together and are so thankful to the hotel for making us so welcome and making our special time together the best. The views from our room were awesome and we can’t wait to book again. Thank you so much.
Graeme
16 Feb, 2024
Leeds, UK
Enjoyed Most
Great location. Clean. Good breakfast. One of lifts not working. Rooms getting a bit tired.
David
16 Feb, 2024
Gainsborough, UK
Enjoyed Most
Excellent location for the waterfront museums and river trips. Lovely views. Lots of restaurants nearby.
Julia
15 Feb, 2024
Sheffield, UK
Enjoyed Most
Good spacious room, very clean and comfortable
Other Comments
Very centrally located which made it easy to access all the places we were to explore
gerry
14 Feb, 2024
Altrincham, UK
Enjoyed Most
We had a fabulous room, good reception very helpful, good choice of breakfast
GM
13 Feb, 2024
Carlisle, UK